A2X Reviews 

Amazing onboarding experience linking Shopify to QuickBooks Online. This is a good solution to properly map sales transaction data into QuickBooks if that's what you are after.

Generally I have been really impressed with A2X. We have been working together for 4+ years now and the platform continues to develop to drive automation in the eCommerce world.

Their customer service is especially great. They are always willing to jump on a call and walk through..not just send you a link and say 'go do it yourself', something that is really invaluable, especially if you are not an accountant or bookeeper.

If you grow though, it gets expensive!! You have been warned :)

As always when I have a query, Jess knew straight away how to solve it and was kind enough to go over some additional queries I had. Absolutely AMAZING

Working with the A2X support team was an absolute pleasure, and I want to give a special shoutout to Jessica and Nicole! Their expertise, patience, and attention to detail made the entire process seamless as we reviewed the transaction mapping for EU and AU, particularly with international sales. Their guidance was not only insightful but also incredibly efficient, making what could have been a complex task feel effortless. I truly appreciate their dedication and top-notch support—absolutely brilliant!

I was assisted by Dolores today regarding an issue with several missing feeds that I required urgently. Dolores addressed my query within minutes and promptly resolved the issue. Within a short time, the matter was fully resolved. The team consistently provides excellent support and is always incredibly swift in responding to and resolving queries.

A2X provides the BEST support! They reply quickly, go above and beyond -- and have made working in Xero with A2X so easy. They completely take the stress out of accounting as I always know that if I'm stuck, I will have support to figure out how to do. As a newbie to accounting systems, I wouldn't have been able to do it without the customer support A2X gives.

I've been using A2X for various clients, and it has completely transformed the way I handle their accounting. The integration with Shopify, Amazon and eBay is seamless, and it automatically categorises all my transactions with minimal manual input, saving me countless hours of manual work. The accuracy and reliability of A2X are top tier, ensuring my client’s financial records are always up-to-date and error-free.

The customer support team are out of this world and cannot be faulted - head and shoulders above any other support team I’ve ever interacted with! Quick to answer, and will go the extra mile to fix a problem or assess a situation to high detail. I can’t recommend them highly enough!

We were a brand new company last year and started selling on Shopify platform. A2X has made it much less painful to handle the accounting/txns ourselves, and sync everything (including COGs) perfectly into QBO. We recently started selling on Amazon and am now enjoying the seamless integration.
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The most important thing you can get in an e-commerce app however is excellent customer service when you need it. And I can easily say that A2X has done that the OH SO MANY times I've had to ask them a question. We are extremely happy to date with A2X and look fwd to growing with the app.

A2X has truly transformed the way we serve our e-commerce clients. The newly released Shopify cost sync feature is a total game-changer—it’s such a relief not having to update costs manually anymore. We’re also deeply grateful for the exceptional support from the team whenever we have a question, especially Nicole, Dolores, Aidan, Will and Lana. A big thank you and kudos to each of you!

Great experience as always with a2x, credit to their team always happy to help and Denise was great helping me navigate some recent changes.

Thank you & please don't let your level of support drop!

As usual, A2X service is superb. Today I had a problem with a couple of transaction mappings and I received an outstanding assistance service by a very professional girl whose name is Kim.
She helped me to solve the problem very quickly.
it's now more then two years I'm using A2X for my Amazon Seller account and Xero accounting software and I am more than happy to use this beautiful application.

At AIS Solutions, we specialize in cloud bookkeeping services, and A2X has been an invaluable partner in helping us support our eCommerce clients. Their software is a game-changer, simplifying the complex world of eCommerce bookkeeping and saving us and our clients countless hours of manual data entry.

What sets A2X apart is their commitment to customer service. Their team is always prompt, professional, and ready to assist with any questions we have. They actively listen to feedback and continuously improve their platform, making them a trusted and reliable partner.

The time saved and the accuracy their software provides are unparalleled, enabling us to deliver exceptional service to our clients. A2X has become an essential tool for managing eCommerce finances, and we can’t recommend them enough!

Thank you, A2X, for being such an integral part of our process!

I work with a lot (like a lot, a lot) of cloud software companies. It's a rollercoaster at times... big promises, hungry sales teams, patchy support.

But, with A2X, it's always smooth sailing. In fear of sounding hyperbolic, they're the nicest bunch of folk in the cloud accounting realm. Their support is unmatched at the moment and nothing ever feels like too much trouble for them. We've worked with them to help dozens of businesses streamline their accounting processes at this point and they've been revolutionary.

Big shout out to Elspeth who is always incredible to work with.

A2X is a fundamental part of a successful ecommerce tech stack. If you or your clients are using Amazon, Shopify, Ebay, Etsy, and/or Walmart, A2X will streamline that data coming into QBO or Xero. The data is accurate, options can be customized to match your chart of accounts, and it saves a ton of time!

What makes A2X really stand out, though, is the support. From the time you sign up to when you think you're an expert and just can't figure something out, you can count on being able to work with experts that care about the support they provide and using feedback to build more features.

A2X is a standout product at a fair price that helps us provide clients with a better experience and spend more time advising vs managing data.

A2X is the most accurate tool for sales channel accounting. Their Amazon accounting is second to none. This capability extends to other channels as well.

A2X is also easy to work with and every team member is helpful.

Pricing is competitive against many other tools in this space.

We have used and recommend A2X for years and remain happy continuing to do so.

A2X has become an indispensable part of our bookkeeping process for e-commerce clients, and we highly recommend it to any business working with Amazon, Shopify, Walmart, eBay, or Etsy. This app provides seamless integrations, eliminating the headaches caused by 'data-dumping', duplicate transactions and other common pitfalls found with other integration tools. The accuracy and efficiency A2X delivers have been game-changing for our team and our clients.

Another standout feature is A2X's exceptions customer support team. They are incredibly responsive, knowledgeable, and always ready with solutions tailored to our needs. Their understanding of accounting and the unique challenges of ecommerce platforms sets them apart from other providers.

We believe A2X’s value far outweighs the cost - you absolutely "get what you pay for." The accuracy and streamlined automation A2X offers saves significant time and ensures our clients receive the reliable data they need. A2X is an investment in quality, and it has more than paid off for our business and our clients. If you’re serious about headache-free ecommerce bookkeeping, A2X is the way to go!

I have been using A2X since 2016, and it is an essential part of my e-commerce tech stack. A2X has grown from a company standpoint and has become a feature-rich tool we use with most e-commerce clients.

A2X allows us to ensure our client's books are handled correctly and quickly, allowing us to spend the time where it counts, advising the clients...

I have tried many pieces of software to help analyse ecommerce income, and A2X is by far the best I have ever used. It is such a valuable tool, especially for Shopify and Amazon.

I have cancelled suscription 3 months ago , still keep charging me !!! I need my refund NOW !

A solid software system, box ready. Tried alternatives to save cash but in the end you get what you pay for. Not cheap but it is robust and gives peace of mind. Long may they continue, great work. Also live chat is probably the best I have ever experienced. Works incredibly well.