Abbey Windows Reviews 

The chaps came on time and did the whole job in one day without a break. Very professional and polite workers. All done very well - very happy

Good communication from Abbey Windows from initial enquiry to after installation. Clear costs of work required. Fitter was friendly, efficient and tidy. Excellent all round experience.

Professional and friendly fitters, George and Alfie. Worked really hard to get the job done in a timely manner. Cleaned up after themselves. Very pleased!

Quality installation and overall experience for front and back door

Professional team both the fitters and the office staff. Friendly and efficient. Thank you.

Excellent service from start to finish. Friendly fitters and great after care

Rob, was very quick clean tidy and did a good job. Checked on our exact requirements for door furniture placement. Friendly service, polite and efficient. Would highly recommend, very pleased with the whole service.

Excellent service and superb communication and fitting from Rob. Highly recommend

Update; changed to a 3 rating after a senior person within the company got involved. They did agree their standards had fallen below what customers expect from them. They have refunded my money, and promised to do the panel as soon as part becomes available. Sad that it takes posting bad reviews to get some action.
I could give zero I would! Original windows n doors installed long time ago. Needed a new lower door panel for back door. Contacted company who send an engineer with a panel.. immediately obvious to me when old panel removed, new panel was too thick. He went ahead and hammered to try to make it fit. Failed! Left with a promise of contact the next morning. In the evening I found door
no longer locked . I waited for my promised call, 3 days and several emails later I still had no call! I called locksmiths myself to enable me to secure my home! Until I posted poor review no refund was offered! Still waiting! Any chance they pay the locksmith? Don’t bother with them

The process from the initial quotation to fitting the windows was seamless.
The actual fitting, by Rob Meikle, was quick, efficient and pain-free.
Thank-you very much

This was my second time using Abbey Windows - with the same installer, Rob, both times, and I couldn’t be more thrilled. Rob is amazing - works so hard and really knows his stuff, as well as being a lovely guy. Clean and tidy too - what more could anyone ask?! Thanks so much! 🙂

We bought a patio door from Abbey Windows and overall a very positive experience. Pros: the sales teams are always very helpful. The install teams were fab too. The door was installed well and the end result is as we had hoped, no regrets. Cons: getting responses to questions we had regarding the spec of the door was difficult, and added months of delays on. They also only sent one person to install these incredibly heavy doors, so what was a 4-hour appointment, turned into a 8.5-hour appointment, but he did such a grand job!
We have used Abbey Windows many times before and would consider using again.

The process from initial enquiry through to installation was very efficient . High quality product with guarantee and competitive price. Customer service excellent. I would definitely recommend!

Excellent Service
From the installers introducing themselves they explained what they were going to do and just got on with it.
They were neat and tidy quick and efficient.
Afterwards there was no mess anywhere in the house or outside I have to say I would recommend Abbey to anyone.

Dave was very friendly and helpful and nothing was too much trouble. He kept the work area very clean and tidy. Would recommend to anyone 100%

Rob is a very friendly installer who made the whole experience easy and extremely swift! Given that he was expecting to work with a colleague, there was no delay in the work and the quality and service has been excellent.

Quality of products. Very professional fitters who removed every scap of rubbish.
Snagging problems address quickly with no fuss.

Rob did an amazing job fitting a new back door on the coldest of days, very professional, stayed cheerful though he must have been frozen, door looks absolutely amazing, thanks so much Rob, great job

Even for a small order of one window, I was treated like I was ordering 10, personal service, consistent care and constant contact from the team was just a few of the great parts of the service.

The team even let me come into the store directly in order to chat, pay and look at products.

Everyone from the management team, to the sales arm, to the accounts department and even the fitter were top tier, good people and good turnaround.