Access Equity ReleaseReviews 

256
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

I had been thinking of equity release for several months,eventually got in touch with Access Equity Release and spoke to my advisor Justin Ofoche, who couldn't have been more helpful,friendly and prof... Toon meer

Beoordeeld met 5 van de 5 sterren

Nick Chessman Worked closely with me for well over a year and has been amazing. Wise astute caring efficient much better than any solicitor I have ever known. I do realise he’s not a solicitor but a... Toon meer

Beoordeeld met 5 van de 5 sterren

I was thinking about retiring and needed to know I could still manage my mortgage on pensions. I applied and was very pleased with the response, it was quick efficient and easy to understand. All thre... Toon meer

Beoordeeld met 5 van de 5 sterren

My adviser Justin Ofoche was most helpful in explaining to me what Eq Rel is, how it works, what the process is, and guiding me through it. He gave me plenty of time to ask questions and we had severa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieel adviseur

Geschreven door het bedrijf

At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

256 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(256)

158 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Equity release completed and made easy for us

We have recently completed on our equity release on our dream home and from start to finish Tricia Batchelor guided and helped us through the whole process. She went above and beyond to ensure we were kept informed at all stages of the process and without her expertise and knowledge we wouldn’t have been able to do this. Thankyou Tricia. You’re a credit to your company.

2 april 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you Pamela for these comments and for allowing Tricia be there for you. It is a real privilege to be allowed to support our clients make sure they have a plan to make the most of the future, a privilege Tricia never takes for granted. Thank you.

Beoordeeld met 5 van de 5 sterren

My Equity Release wasn't straightforward

My Equity Release wasn't straightforward with problems over foam insulation in my property that Martin and Darren guided me through. The whole process took rather longer than I hoped but I was guided expertly through it to a conclusion.

2 april 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for these comments Christopher. It is great to see how the industry is developing products where we are able to help and support people like yourself. This is a new development and I know how much Martin and Darren wanted to get this right for you. It's great that they were able to and you got the right result. Thanks for your patience.

Beoordeeld met 5 van de 5 sterren

Spoke to Dean about equity release

Spoke to Dean about equity release, Dean gave me some great advice, explained everything very clearly about equity relese the pros and cons, there was no hard sell, in fact the opposite, after gathering my financial information and present circumstances Dean advised me that taking out equity release would not be beneficial to me at the present time, after he explained why i undrstood completely. He said in the future if i needed further advice i should not hesitate to contact him.
I felt as tnough i had been given very fair and comprehensive advice and would trust his advice in the future if ever needed.

1 april 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

What a great result for you Jools. Getting the right result, be that borrowing money or using an alternative, is what's important and Dean prides himself on. It's great to hear how much this is appreciated by clients like yourself.

Beoordeeld met 5 van de 5 sterren

Timely and simple

The whole experience using Access Equity release was both simple and timely. Discussions were clear and concise with concerns readily resolved or clarified in plain language.
Justin Ofeche, our contact was both affable and reassuring in that he sourced the best and most cost-effective way to progress with our plan with our needs the prime consideration.

1 april 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments and feedback on the service Justin provided you. I'm pleased it hit the mark so well.

Beoordeeld met 5 van de 5 sterren

Every thig was explained in full

Every thig was explained in full. My adviser Tricia Batchelor went over and behind. I was speaking with two other ER Companies. nothing to split them except Tricia.

She gave me the confidence to proceed with AER.

1 februari 2026
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Antwoord van Access Equity Release

I can honestly say - there's only 1 Tricia. She is passionate about what she does and getting the best possible result for you today and in the future is what really matters to her. This show in the way she provides her advice and looks after her clients. Thank you for sharing this experience John.

Beoordeeld met 5 van de 5 sterren

Everything was explained well from…

Everything was explained well from everyone. Things ran smoothly and everything happened quickly. Would recommend them. 9/

11 maart 2026
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Antwoord van Access Equity Release

Thanks for these comments Terri. It's great to hear how Dave made the whole process so smooth and easy for you and you were able to release the money from your home with the minimum of fuss.

Beoordeeld met 5 van de 5 sterren

Efficient, I really felt looked after.

David was very thorough and transparent. I was very satisfied with the service he provided. Everything was undertaken very efficiently and completion occurred in a matter of weeks from application. David explained things in a very understandable way and kept me informed at every stage. Thankyou

27 maart 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for this review Tracey and I'm pleased to hear how smooth the process was for you and that you got what you needed. Keeping you updated and informed on what's happening is one of the key things about what we do. It's good that this hit the mark for you.

Beoordeeld met 5 van de 5 sterren

My advisor Justin ofoce

Financial advisor Justin, was absolutely brilliant, very informative throughout procedure, explained every step fully so that I had an understanding. Nothing was to much for him, I can only thank him so much for all his help and patience. Highly recommended.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for this review Rose and for letting Justin help you with releasing equity from your home. It's great to hear that you got the service you needed and that you understand how this is making your home work for you. I know Justin will appreciate your comments and thanks.

Beoordeeld met 5 van de 5 sterren

So many so called "Equity Mortgage…

So many so called "Equity Mortgage Experts", but I was lucky enough to find both a diligent and trustworthy company and the Adviser who helped me through the process to completion with a Lender of repute. I am therefore very happy to recommend Access Equity Release and my Adviser Justin Ofoche.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for this review Bryan. Hearing how Justin really delivered for with with care and professionalism (my interpretation of what you have said) really is music to our ears here at Access Equity Release. Thank you for trusting us and allowing us to show you what we stand for.

Beoordeeld met 5 van de 5 sterren

I dealt with Justin O'Foche who was…

I dealt with Justin O'Foche who was exceedingly helpful and knowledgeable. He answered all my questions comprehensively, and was a consummate professional throughout. I felt no pressure to pursue any particular path or product, just a sense of trying to understand whether equity release was right for me or not. Five stars, would recommend.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

It's great to read your feedback Neil and how Justin delivered for you. To be scored 5 out of 5 is a complement we always strive but it's not the result that makes our day - it's getting feedback telling us how we have made a difference that's important. What's important is that you understand why, and if, equity release is right for you and helps you achieve your goals. It's great that Justin did this for you.

Beoordeeld met 5 van de 5 sterren

We were introduced to Justin for our…Equity release product

We were introduced to Justin for our first interview when we were enquiring about equity release. He completed a very informative interview and I felt at the end of it we had gained so much more knowledge and we quickly knew what we needed from our equity release..The second call was to finalise and discuss with Justin our needs.. he was brilliant gathering all our information together and then recommending a product to suit our needs. During the time the application was being processed Justin kept us informed every step of the way .. thank you Justin you were always available to speak to whenever we needed you .. we are all completed now and once again would like to thank Justin for a great job done . Many thanks

3 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for this Kay. It's great to hear how Justin was there for you the whole way through your application. I am confident that he will continue to be there for you as things change in the future as well.

Beoordeeld met 5 van de 5 sterren

A great service by Jeff and all

My advisor Jeff Riley guided me through the process from the word go. I was anxious about the whole thing I found this experience helpful and informative. He made it easier for me to understand by answering all my questions. I obviously had to deal with other individuals, but Jeff was there giving me advice and gave me updates on every process of my application. I now have peace of mind as everything has gone through well. Thank you for a great service.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for these words John. Getting a mortgage at our time of life is a big thing so it's important that we're there for you in a way that makes sense for you. I'm really pleased that Jeff gave you the reassurance and confidence that you know you've done the right thing.

Beoordeeld met 5 van de 5 sterren

I found this experience helpful and…informative

I found this experience helpful and informative. I was in contact with Nick Cheesman,who guided me through all the motions and explained everything to me at every step. I obviously had to deal with other individuals,but Nick talked me through every step.

1 januari 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for this review Sue and it's great to hear how Nick was there for you the whole way through your application.

Beoordeeld met 5 van de 5 sterren

Whilst I feel that the arrangement fee…

Whilst I feel that the arrangement fee was high, I cannot doubt that we had a high quality of service. Our representative was quick to respond, provided clear explanation, and replied to all our communications within a reasonable timeframe.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for your comments Mr Jones. I know Gabriella enjoyed helping you achieve what you were looking for and is looking forward to helping you in the future if you need it. It is great to hear that the quality of the service she provided was of a standard that you were impressed by. Thanks again for taking the time to give us feedback.

Beoordeeld met 5 van de 5 sterren

I had a great experience

I had a great experience. Amanda was friendly and explained everything clearly enabling me to make a good informed decision. The selected plan was perfect for my needs and I was able to secure my retirement. I didn't feel pressured in any way and the whole process was quick and worry free. I can't praise them highly enough.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

What brilliant comments - thank you. It is great to hear how the service and solution Amanda provided you has enabled you to retire and set up this next stage for you. That is exactly what we want to do - help you do what you hope for and make the most of what comes your way. Thanks for the feedback.

Beoordeeld met 5 van de 5 sterren

The whole process…

TD talked us through the whole process and communicated to us when things stalled. CW assisted us through the unexpected period of the process and was very sympathetic to our concerns.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for the feedback James on both how Tom and the solicitor helped you get the right result for you. Having a team of people support you is what we try to achieve. It's great to hear how well that's happening.

Beoordeeld met 5 van de 5 sterren

Access Equity Release is a fantastic helpful, friendly, knowledgable company that helped me understand how Equity Release would work for me.

I am so impressed with this company. Right from my first telephone call to them until completion of my contract. I found all the staff I spoke to very approachable, friendly and completely professional. The advisor, Thomas Dalton, who was appointed to me was excellent. He arranged a telephone meeting where he went into great detail about what Equity Release was and the pros and cons of what was entailed in obtaining it. He was very knowledgeable and was not at all pushy. He made sure I knew what the end product was, before I decided it suitable for me. His explanation was very clear and all my questions were answered to my satisfaction. Once I decided it was what I wanted, Thomas took me through the next stages. If I was uncertain about anything, he was always pleased to help me.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for your feedback Jean. I have shared your comments with the team who dealt with your initial enquiry as well as Tom. It's great to hear how the whole process was good for you and we were there for you in a way that was right. I really appreciate you taking to time to let us know how you found dealing with us.

Beoordeeld met 5 van de 5 sterren

Very impressed with Justin ofoche my…

Very impressed with Justin ofoche my advisor! Would highly recommend him to anyone looking for equity release
Ian

25 februari 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments Ian and the feedback on how Justin looked after you. It's good to hear that you would recommend him to others - that's a real complement.

Beoordeeld met 5 van de 5 sterren

Justin Ofoche…

I would like to thank Justin Ofoche, from Access Equity Release, for his efficient and kind advice.
Everything was explained in detail and in a simple way.
I was also kept well informed of the details required and the progress of my application. Thank you again.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

It's good to hear how the service Justin provided hit the mark so well Brenda. Thank you for sharing this with us.

Beoordeeld met 4 van de 5 sterren

Great service was supported through the…

Great service was supported through the process by Tom would highly recommend this company very efficient

25 februari 2026
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments Leslie. It's great to hear that you would highly recommend us to others, that's a real complement. Thank you.

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