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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had to arrange alternative flights to get to Australia, due to our flights via the Middle East being cancelled. Molly did a great job in finding us flights that (nearly) matched our original dates,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Molly was absolutley fantastic. She supported me with various options and managed to find me a flight to Australia that suited my needs and was very responsive as I navigated the booking process. High... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was a bit sceptical at first about using a company that I'd not heard of but will now be using Aceflights again in the future. Molly was so helpful from beginning to end. She found me a good deal for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Service from Molly at Ace Flights. Our flight to Australia was cancelled due to the conflict in the middle east. However, Molly very quickly and efficiently found us an alternative flight on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Vliegticketmaatschappij
  3. Vluchtboekingswebsite
  4. Touroperator
  5. Reiszoekmachine

Geschreven door het bedrijf

Ace Flights Ltd is a leading UK-based travel agency specializing in the sale of flights and holidays. With a team of highly experienced agents and a commitment to providing exceptional service, we are dedicated to making your travel experiences memorable and hassle-free. Our strong affiliation with PTS (Protected Trust Services) ensures that our clients enjoy financial protection, giving you peace of mind throughout your journey. At Ace Flights Ltd, we understand that every traveler has unique preferences and requirements. That's why our knowledgeable agents leverage their extensive sales experience to offer personalized recommendations and tailored itineraries. Whether you're planning a relaxing beach vacation, an adventurous getaway, or a business trip, our agents go above and beyond to craft the perfect travel package for you. As a trusted travel partner, Ace Flights Ltd prides itself on delivering exceptional service, personalized recommendations, and competitive prices. We prioritize customer satisfaction and work tirelessly to exceed your expectations. Whether you're a frequent flyer or a first-time traveler, our goal is to make your journey seamless and unforgettable.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

486 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Third time is a charm…

This is the third time my husband & I have booked with Molly at Ace Flights.
The service she provided has always been good however this time it was exceptional.
Having to source flights at short notice on alternative routes to avoid the Middle East whilst managing to keep costs and transit times acceptable was a big ask, but she managed it and provided us with several options.
We cant thank you enough for enabling us to make it to Australia for our sons wedding.

12 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Molly saved our day with sorting…

Molly saved our day with sorting flights that ensured we got to our sons wedding in Australia in these chaotic times,she went above and beyond.

11 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Very satisfied with Ace Flights UK

Molly, at Ace Flights UK, was very friendly and extremely efficient and helpful. She successfully found a flight to Melbourne for me, one that ticked my boxes - dates, price, avoiding the Middle East because of the war, stopover length etc. And this at a time when the demand for such flights is high. I highly recommend Ace Flights UK. Thank you Molly!

10 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Australian Trip

Kevin was very helpful and very understanding

7 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

First class service

Fantastic service from Kev sorted out our flights in a professional manner would certainly recommend this company

6 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Molly was superb from start to finish

Molly was superb from start to finish, we got a great deal for flights to Sydney business class, all with short stops in between flight, with major airlines. we will use them again for sure.

7 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Molly was so helpful from start to…

Molly was so helpful from start to finish and got our family a really good deal to fly to Perth in December. Thank you Molly 😀

7 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Patient help during a time of stress

Kevin went over and above to help me find another flight to Australia when mine was cancelled. I needed very specific dates and he spent a long time searching. I was very tired, stressed and anxious, but he remained patient and polite, as I rejected his every offer! In the end, he found flights that suited me. Thank you for your help.

5 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Flights to avoid Dubai

As the conflict in the Middle East expanded I decided to ask for my Emirates flights via Dubai to NZ to be refunded.
I spent 4-5 hours online searching for new flights to Wellington and found no solutions that worked for me. I did not want to spend long layovers alone in a foreign airport. Sid took this on board and came up with an amazing itinerary which was not too expensive. And with short layovers.
I could not be more grateful. Such a relief. And I have been booked to have assistance which gives me access to bulkhead seats. That is a huge bonus. I’m nearly 80 and suddenly feel grateful to be old!

3 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Stella was incredibly helpful

Stella was incredibly helpful - thankyou!
Typically I would book my own flights online however with the constant changes in prices and availability due to the conflict in the middle east it was very difficult to manage. Stella was very helpful and found us flights that worked for us. I highly recommend and will book with Stella again. Thank you

2 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Molly was extremely helpful even…

Molly was extremely helpful even staying late to give us an improved offer

3 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 4 van de 5 sterren

Very quick service

Very quick service - Gave Kevin details of our requirements - we were booked through Dubai just over a week after the US/Israel bombing of Iran.
There was a complication in that one of the party was to fly UK>Brisbane>UK and the other two members of the party was to fly UK>Brisbane & Perth>UK.
We all wanted to sit together where possible.
Kevin sorted very quickly at a good price.

Thank you Kevin.

4 maart 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Ace Flights and help from Stella

Having Stella on the end of the phone was a great help she was able to talk me through the procedure and help with any difficulties I had in understanding what to do and there was a few!. Not only that, she sorted me with a great value flight at Very short notice for a family emergency on the other side of the world, so my stress levels were high. I cannot thank Stella enough!
I would recommend ACE Flights Ltd to anyone. I will certainly need Stella`s help in the future when I make my next booking.

30 januari 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 1 van de 5 sterren

Don’t piddle with d pirate! My previous good review about Ace…

My previous good review about Ace Flights need to b taken down! ASAP please! as I had not then understood how Unhelpful and Bad! This company is!

Like! I still have no idea how much Kevin charged me for his ‘help’ in booking me with my last 6 flights from UK to NZ (I have asked repeatedly for this info and he sidesteps as all Con artists do!) so certainly I was given the same fake runaround as all the other negative reviews mention!

He/ they also give NO refund in flights and NO help on getting visas.

Go! Online with Expedia! Will b my advice to myself ! and any other burnt person by this toxic company who are after all from the same branch as their previous ACE kin?! Long gone down!

This will also now occur! having made that fatal mistake of having piddled with d pirate! Arrgh! 🏴‍☠️ Pirate Mary Out!

29 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent setvice

This is the 3rd time we have booked with Ace Flights and Stella who we spoke to regarding flights was very helpful listened to our requirements and got us what we wanted for our flights to Perth. Thank you Stella

25 januari 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Scotland to Australia

From start to finish Kevin provided a first class service very helpful and informative

12 januari 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Kevin was so helpful and obliging and…

Kevin was so helpful and obliging and went out of his way to assist with travel plans and booking.

26 november 2025
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

It was really helpful talking to Kevin

It was really helpful talking to Kevin. He takes his time sorting out my booking and I’m thankful for him. He was there for me till the end

3 januari 2026
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Bespoke Service

The personalised service we received via phone calls and return calls as promised, and in a timely manner. All emails queries were also addressed promptly.
Every avenue was explored, and Mollie gave us a great flight schedule to suit our needs for a Christmas in Australia with family. I would highly recommend Ace flights to anyone.

14 december 2025
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

Beoordeeld met 5 van de 5 sterren

Kevin helped us sort out our flights to…

Kevin helped us sort out our flights to Australia via Dubai.
He also helped us book an hotel in Dubai.
Couldn't be more grateful for his help and input
.

29 december 2025
Review zonder uitnodiging
Logo Ace Flights UK

Antwoord van Ace Flights UK

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

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