Absolutely pathetic experience dealing with Adventure Corp. Dispatch times were unacceptable, stock/supply was clearly not under control, and communication was next to useless. Once they had th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
What horrible customer service!!!! I ordered a Caterpillar hivis jacket via Adventureco on Big W marketplace and the product they sent was faulty. I raised a ticket and initially they were responsive,... Toon meer
Your upfront guy Andy was a blessing to me after trying so hard for many hours to find the right barefoot running shoes. None so ethically produced. So inspired by your commitment to sustainabil... Toon meer
I would give zero stars if it were possible. On March 1, I ordered Lightweight Men’s Driving Shoes in size 12. A package arrived on 4/5, with no invoice, and containing the wrong shoes / wrong size.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We care for our Planet and People, team up with the best people and brands with the mission to help preserve the world we live in. Our mission is to provide the best and most sustainable outdoor brands, while minimising the impact on the environment. The connection between sustainable manufacturing and the environment is an important one for us as we strive to inspire better adventures for tomorrow. We also know the importance of quality outdoor and adventure gear. We really do! That's why we stand behind all our products with a 100% satisfaction guarantee, with the best brands from around the world.
Contactgegevens
10 View Street, 2210, Peakhurst Heights, Australië
- 1800 845 224
- andy@adventureco.com.au
- adventureco.com.au
1,5
Zeer slecht
59 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Andrew was so helpful
Andrew was so helpful, and respectful. I was only ordering 2 pairs of socks for my old Mum, but his quick response and help was greatly appreciated.
23 januari 2021
Great quality products and amazing service
Ordered 3 items. Andy called and asked if he can deliver one item in person the same day, which is an amazing customer experience.
The rest is being shipped.
Great quality products, great communication, great service
23 januari 2021
Great service, great product
Received our order quickly, great quality product thank you.
28 december 2020
Antwoord van Adventureco
Hi Debbie,
Thank very much for your feedback. Glad it came quickly.
Thanks
Andy
Great online service
Great online service. Ordered and 2 minutes later got a call to flag a stock issue. Easily resolved, and I couldn't be happier. Hope the online version of the store does really well. These guys deserve it.
5 december 2020
Fantastic service
Fantastic service, same day delivery... was actually within the hour as I am local! Really great gift! Thank you!!
30 november 2020
Always great service from Adventureco
Always great service from Adventureco , prompt delivery and good quality clothing.
29 november 2020
Excellent service
Excellent service, communication was clear and responsive, great product, a personalised repurposed sail made into a duffle bag purchased for my sons 21st...he loves it snd uses it all the time.
23 november 2020
Beautifully made and such good quality!
Absolutely love the bag. It is such good quality, completely unique and beautifully made.
Plus customer service from Adventure Co was spot on. I would highly recommend
23 november 2020
Quick and easy online shopping
Quick and easy online shopping, perfect fit saucony sneakers, great product, my granddaughter loves them. Would highly recommend.
23 november 2020
Antwoord van Adventureco
Hi Danica,
Great, thanks for your feedback.
Regards
Andy
Service was above and beyond and…
Service was above and beyond and excellent quality products.
23 november 2020
Antwoord van Adventureco
Hi Kate,
Yay, I'm glad you are happy.
Thanks
Andy
Antwoord van Adventureco
Hi Martine,
Thanks very much for your feedback.
Regards
Andy
I've already given a review but because…
I've already given a review but because the product is so good, I will give it again. Very good quality,well priced and designed for blissful comfort. Thank you
22 november 2020
Antwoord van Adventureco
Hi Silvana,
I’m so glad you love the pants, they are super comfy and warm.
Thanks for your feedback.
Regards
Andy
The person who handled our order was…
The person who handled our order was excellent and went out of his way to get the right size and colour I wanted. Well done.
22 november 2020
Antwoord van Adventureco
Hi Michael,
Thanks very much for your feedback. We will always do our best to give the best service and products, so appreciate your time to leave us a review.
Regards
Andy
Super friendly and responsive staff and…
Super friendly and responsive staff and quick delivery!
22 november 2020
Antwoord van Adventureco
Thanks very much for the feedback. We try to make the experience as happy and easy as possible .
Thanks
Andy
Successful purchase.
Items I purchased are exactly what I ordered.
Covid delayed arrival but this delay was explained by Adventureco in advance.
22 november 2020
Antwoord van Adventureco
Hi Geoff,
Thanks very much for taking the time to provide feedback. I’m glad you are happy.
Thanks
Andy
Excellent
I ordered a pair of shoes, very helpful with information, excellent communication, courteous & great pricing!
22 november 2020
Antwoord van Adventureco
Hi Ferly,
Thanks very much. I appreciate your feedback and trust the shoes are being put to good use. :)
Thanks
Andy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.