I ordered some boat shoes (my first order with Farley) and the first time discount didn't work. I completed my order and questioned the discount with Customer Service. Within 20 minutes Freya had cr... Toon meer
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Lees wat reviewers zeggen
Can not rate this company highly enough. Freya from customer services was amazing - my Yeti bottle had not been shipped, they had left me a voicemail to tell me this but I had not listened to it so I... Toon meer
The 5 star review is for the customer service advisor Freya Turner. We ordered a Yeti Roadie on 10/8 to take on a camping trip on 20/8 On 14/8 we received an email to say there would be a delay. Tr... Toon meer
Bedrijf heeft geantwoord
Quick delivery and well packaged. Used the Tundra Haul at a festival and it worked very well, keeping ice for over 5 days. The wheels are a worthy upgrade for moving it about as heavy when fully... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Contactgegevens
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Verenigd Koninkrijk
- 0116 4105440
- support@afarley.co.uk
- afarleycountryattire.co.uk
4,2
Goed
2K reviews
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Bad customer service and shipping timing
Ordered on the 6th for items shown as “in stock” and was told delivery would be 5-7 days, with a possible 1-2 day delay. I recieved no updates and order just showing as “processing”, rang the customer service phone number every day and was told every day for a week that my order was being shipped and that they will call back to confirm. fast forward to the 17th still not heard anything, the call back never came.. item showed as shipped on the 19th.. awaiting parcel to be delivered on the 20th. If you order don’t expect any updates and your parcel will more then likely take a few weeks to arrive even if it’s showing as in stock
Follow up- now offering me £50 to remove the review.. not £50 for the inconvenience.. £50 IF I remove the review, which I won’t be doing as people definitely need to know not to order with this company.
6 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for taking the time to leave your feedback, and I’m very sorry for the frustration caused by the lack of updates on your order.
I can see that your order has now been successfully delivered. Our Customer Service Manager, Emmie, has also been in touch with you via email and would really appreciate hearing back from you so she can ensure everything has been fully resolved for you.
Thank you for your patience, and we hope to have the opportunity to restore your confidence in us. 🙂
Kind regards,
A Farley Country Attire.
I have to say after some confusion over…
I have to say after some confusion over my order the deerhunter trousers are probably the best trousers I have worn
19 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for taking the time to share your feedback. We’re genuinely sorry that there was some initial confusion with your order, and we really appreciate your patience while this was being resolved. We completely understand how frustrating that can be, and we’re always grateful when customers give us the opportunity to put things right.
We’re absolutely delighted to hear that the Deerhunter trousers have exceeded your expectations and that they’re the best trousers you’ve worn — that really does mean a lot to us. Deerhunter is a brand we’re very proud to stock, and it’s fantastic to know the quality, comfort, and performance have come through once they reached you.
Thank you again for your understanding and for sticking with us. Feedback like this helps us continue to improve, and we truly appreciate your support of our small family-run business 😊
Kind regards,
A Farley Country Attire.
As with other customers I ordered some…
As with other customers I ordered some deck shoes for my partner for Christmas showing as in stock.
Payment left my account and then a couple of days later I got an email saying they were not in stock at all and did I want to select something else and to please email or phone back.
I emailed and received a message that the email address provided wasnt being monitored until after Christmas.
The telephone number sent with the message was also incorrect and was not recognised. I went online to select something else but as what I had ordered was still showing as in stock I was sceptical about their system.
I waited over half an hour on hold and whilst trying to discuss an alternative gift the person on the phone refunded my card meaning that I couldn't get the item delivered before Christmas. This company is unreliable and disorganised in my opinion and their actions and inactions have left me with few alternatives so close to Christmas which is most disappointing.
18 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
We’re very sorry to hear this and would like to look into it for you as soon as possible.
Unfortunately, we’re unable to locate an order using the username provided. If you could please contact our Customer Service Manager, Emmie, directly on emmie@afarley.co.uk
, she will be more than happy to investigate this for you and help resolve the matter.
We look forward to hearing from you so we can assist further 🙂
Kind regards,
A Farley Country Attire.
No Communication No Order
Order on 10th December and still my order hasn’t been dispatched.
Emailed support and get a response the company is understaffed due to illness. Had a week to dispatch the order.
I get they’re a small outfit, but no communication to advise if your order will arrive for Xmas is unacceptable.
I personally won’t use again.
10 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
We’re very sorry to hear about your experience and completely understand your frustration.
Our Customer Service Manager, Emmie, has been in touch with you directly by email and is currently awaiting your response so she can help resolve this for you as quickly as possible.
We do hope you’ll be happy to get back in touch so we can assist further and put things right 🙂
Kind regards,
A Farley Country Attire.
Shocking company!!
Shocking company!!! Placed an order a couple of years ago, after a lengthy delay I finally got my stuff!
So this time… I thought I’d give them a second chance! (We can blame the effects of Covid for the first one) but oh no! Nothing has changed! Happy to take a few hundred out of your account! (Next day delivery “apparently”) still nothing! Called customer service last week and was told they haven’t processed the order and they are working towards it! When explaining my frustration about it being a few weeks from ordering… I was told and I Quote ‘we are just a small family business’
I’m sorry but totally unacceptable from a business! You can get stuff delivered from china quicker than you can A Farley
17 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your feedback. I am terribly sorry to hear that you haven’t received your order — this is absolutely not the experience we want for our customers. We’ve tried locating your order using your username but haven’t been able to find anything on our system.
If you could kindly contact our Customer Services Manager, Emmie, at emmie@afarley.co.uk, she will be more than happy to assist you and get this resolved as quickly as possible. 😊
Kind regards,
A Farley Country Attire.
Took order / money then ever sent and no contact
Bought Wellingtons from them fir present and over a week later they hadn't been dispatched - despite taking my money.
No emails, no updates etc so called to cancel order. Once I got through (28 minutes) the girl was polite and quick, canceling the order and issuing refund which also came through quickly. No question as to why I was cancelling etc but did receive 10% off email to tempt me back.
It was lack of communication from them that prompted my review. I went elsewhere, they were considerably cheaper and got them the following day! Maybe these guys should try to improve the customer experience as based on mine I'm afraid I wont be using them again
15 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your feedback.
We’re very sorry for the experience you’ve had. Emmie, our customer service manager, has been in touch with you directly to discuss this further and help resolve the issue. Please do get back to her when you can so we can put this right for you.
Kind regards,
A Farley Country Attire. 😊
My item was delivered fast,easy to deal…
My item was delivered fast,easy to deal with, very pleased👍
10 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for taking the time to leave us a review! We’re really pleased to hear your item arrived quickly and that you found us easy to deal with — your feedback truly means a lot to us 🙂
Kind regards,
A Farley Country Attire.
Be careful when buying from this company.
Order:#187690
On 6th July 2025 I ordered 3 pants and paid € 260 with they never send.I complained by e-mail many times and the answer I received was that they would refund my money.I have not received anything.Be careful when shopping,they are scammers.
11 december 2025
Review zonder uitnodiging
Super Service
Super customer
The sizes of the items that I ordered were not in stock.
I was contacted by customer service and offered similar alternatives. A small price difference was overlooked as an 'act of goodwill'.
This act of goodwill has just ensured my future custom.
Excellent service... Well done and Thank you
9 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your lovely review! We’re delighted to hear that our customer service team were able to help and that the goodwill gesture made a positive difference 😊
We truly appreciate your kind words and your future custom — it means the world to our small family-run team.
Kind regards,
A Farley Country Attire. 😊
Disappointing service
I ordered a gift 27th November, after waiting 10 days, I called to ask where my gift was, to be told it will arrive today December 6th. Still nothing.. very disappointing.
6 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your feedback. I am terribly sorry to hear that you haven’t received an update regarding your order — this is absolutely not the experience we want for our customers. We’ve tried locating your order using your username but haven’t been able to find anything on our system.
If you could kindly contact our Customer Services Manager, Emmie, at emmie@afarley.co.uk, she will be more than happy to assist you and get this resolved as quickly as possible. 😊
Kind regards,
A Farley Country Attire.
Ordered 2 pairs of boots
Ordered 2 pairs of boots - promised delivery date expired and then expired again. Still have NOT received boots over 1 week late.
30 november 2025
Review zonder uitnodiging
Emmie
I dealt with a lovely girl Emmie who got my order sorted out for me timely and advised me of any query I had, thank you!❤️
5 december 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your feedback.
We’re very sorry to hear about your experience. Our Customer Service Manager, Emmie, has reached out to you directly via email and is looking into this for you as a matter of urgency.
If you could kindly respond to her email, she will make sure this is resolved as quickly as possible.
Kind regards,
A Farley Country Attire.
I am absolutely pleased with Livvy…
I am absolutely pleased with Livvy Elliot for your incredible support. You were very understanding, fast, friendly, and incredibly helpful with my issue. Excellent support! I couldn’t expect more. I am sincerely grateful for the support.
I am the kind of guy who is always deployed and spend time overseas but the support i got from Livvy sorted all my worries with my purchase. From helping me to get a refund and helping me to choose the best product as per my immediate need was so kind of her.
Thankyou Farley Country attire and Livvy.
24 november 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your wonderful feedback about Livvy — this truly means a lot to us! We’re absolutely delighted to hear how understanding, fast and friendly she was while supporting you. It’s great to know she was able to ease your worries, arrange your refund, and help you choose the product that best suited your needs.
We really appreciate you taking the time to share this, especially given how often you’re deployed overseas. Your kind words will mean the world to Livvy and the whole team.
Thank you again for your support of A Farley Country Attire and for choosing to shop with us.
Kind regards,
A Farley Country Attire 🙂
Superb customer service
I had a problem with ordering online so I emailed customer services. I received an immediate response from Livvy Elliot who was exceptionally helpful and offered a call back. She called exactly when I said I was free and was so helpful and polite- thank you Livvy. Keep up the good work. I would definitely recommend A Farley to family and friends.
21 november 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your lovely feedback! We’re delighted to hear that Livvy was able to help you so quickly and that her call made everything easy and stress-free. She will be so pleased to know her support made such a positive difference.
We truly appreciate your recommendation and your kind words — thank you for choosing A Farley Country Attire!
Kind regards,
A Farley Country Attire 🙂
Top drawer!
One of the top 5 'true' country attire outfitters in England. If you are properly out and about in the countryside, look no further. A wide and well-curated range of quality brands, easy website, helpful staff and some good offers. Loyalty is rewarded too!
If you're a farmer, stick to a more agricultural offering, but for weather-beating style or country/town fusion, it's here.
18 november 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for such a brilliant review! We're genuinely delighted to be considered among your top country outfitters — that means a lot to us. It’s wonderful to hear you enjoy our range, website, offers and the service from our team. We really do try to curate the best mix of countryside-ready style and practicality, so your feedback is hugely appreciated 😊
Kind regards,
A Farley Country Attire.
Thank you
A very helpful assistant who sorted my issue with technology and ensured my parcel was winging its way to me without further delay.
Thank upo
20 november 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your lovely feedback! We’re really pleased to hear our team were able to sort the tech issue and make sure your parcel was on its way without any further delay 😊
Kind regards,
A Farley Country Attire.
Livvy Elliot made dealing with Farley…
Livvy Elliot made dealing with Farley Country Attire an absolute pleasure.
Keep up the good work Livvy
19 november 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your lovely review! We’re delighted to hear that Livvy made your experience such a pleasure — she’ll be over the moon to read your kind words 😊
Kind regards,
A Farley Country Attire.
Thank you Livvy for the excellent…
Thank you Livvy for the excellent customer service and helping me process an order!
12 november 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your kind words! We’re so pleased to hear that Livvy was able to help you with your order — she’ll be delighted to see your feedback 😊
Kind regards,
A Farley Country Attire.
Helpful service from Jodie ensuring a…
Helpful service from Jodie ensuring a prompt refund. Thanks!
31 oktober 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your kind words! We're so pleased to hear Jodie was able to assist and ensure your refund was processed promptly 😊
Kind regards,
A Farley Country Attire.
First class
Kayleigh was charming, friendly, professional and could not have been more helpful - a credit to the company in my view
Having been a customer for a several years I (again) bought a pair of excellent Myer M5 jeans today.
Huge range of top quality clothing and A. Farley very highly recommended.
James F.
Northumberland
30 oktober 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much, James! We're delighted to hear your kind words about Kayleigh — she’ll be so pleased to know she made such a positive impression 😊 We really appreciate your continued support over the years and hope you love your new Meyer M5 jeans!
Kind regards,
A Farley Country Attire.
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