Agora Business Publications LLP Reviews 

408
•
TrustScore 1.5 uit 5

1,3

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Beoordeeld met 1 van de 5 sterren

Scam Scam Scam As all have stated you think you are signing into a free trial but they use highly misleading and predatory marketing practices to trap small businesses into forced paid subscri... Toon meer

Beoordeeld met 1 van de 5 sterren

Total Scammers. Downloaded a single Template then got billed because they sent "Subscriptions" via email that we never entertained or clicked on. Directors are umbrella companies not even based... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Money Grabbing Fraudsters - Buyer beware! If you sign up to the 30 day free trial they automatically put you onto a 30day credit account terms and invoice you. If you don't pay, they don't cancel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could give negative review I would. I really hope these people sleep well at night. I was looking for ‘free’ advice as advertised to aid our small grass roots charity, and we are now being threat... Toon meer

Bedrijfsgegevens

  1. Informatieservice

Geschreven door het bedrijf

Since 2006, Agora Business Publications has been providing specialist information services to companies and the public alike. We are committed to bringing expert insight to our audiences - presented without unnecessary jargon or distracting adverts – that is focused on practical application in the real world.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

408 reviews

5 sterren
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1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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1,3

Alle reviews

(408)

56 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Not a great experience with this…

Not a great experience with this company and pleased to cancel my membership.

20 oktober 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Richard

I am sorry to hear that you did not have the experience you were hoping for when signing up for the 30 day free trial.

We would like to get further feedback from you regarding your experience as this is important for future development. Can you please contact us at cs@agorabusiness.co.uk.

Kind regards

Your Agora Team

Beoordeeld met 1 van de 5 sterren

Very Bad Expericne

Very Bad Expericne. Never trust on this kind of organization. No option for 0 star. I can give ranking in minus. Government should applied band on this kind of company.

11 oktober 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Morning

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

Your Agora Team

Beoordeeld met 1 van de 5 sterren

Aggressive bullies

If you have a subscription with this company and you decide to cancel. Be prepared for them to threaten you you with the bailiffs for none payment.
I cancelled my subscription, emailed and spoke to a member staff, despite doing all this I get accused of being a liar and threatened with legal action.
The worst customer service I have ever experienced. Be aware, be very aware before you commit.

3 oktober 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Michael

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

I can see from the email interaction between yourself and our Customer Service Team that you believed you had cancelled the 30 day free trial that you ordered within the free period. The first contact we received from you was two months after the trial ended. We have requested further information from you as to how and when the original cancellation was made so that we can back date the cancellation but we have not yet received this information. If you can provide this to us we will happily honour the original request.

Best Regards
Your Agora Team

Beoordeeld met 1 van de 5 sterren

Had an unsolicited call from Ms Parker…

Had an unsolicited call from Ms Parker today, demanding to speak with the person responsible for H&S in the organisation... cold call vibes! Very rude and dismissive. Refused to tell me the nature of the call. Curious, I had a look at their website and reviews on Trustpilot - glad I did!

3 oktober 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Charmaine

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

The Agora Team

Beoordeeld met 1 van de 5 sterren

Bad encounter and miss led.

Looked on site and now they send bills for service never used. After first bill I sent them an email that states to cancel and not to contact me again ( I still have this as proof ). Also now getting bombarded with emails I do not want and have no use to me.
Now been sent a collections notice by a recovery company. I have paid the recovery company and have now taken legal advice for miss selling and fraud.
I will also send to trading standards if any more bills arrive as the email states to cancel any subscription if one was set up as I was misled by the advert.
Bad encounter, I would not recommend the company, stay well away.

1 oktober 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Andrew

Thank you for your feedback.

I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

The Agora Team

Beoordeeld met 1 van de 5 sterren

BE AWARE

BE AWARE

Very smart scammers!!!!! Stay away at all costs !!!!! I got caught by them so be warned

25 mei 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Carol

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

The Agora Team

Beoordeeld met 1 van de 5 sterren

COMPLETE SCAMMERS

COMPLETE SCAMMERS
WE HAVE SIGNED UP FOR NOTHING AND YET THEY INVOICE FOR FEES.

16 september 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Adam

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

The Agora Team

Beoordeeld met 1 van de 5 sterren

Awful and very stressful business

Awful and very stressful business. I do not recall signing up and I haven't received any documentation. I spoke with their customer service, which is only open part time. I asked for details on what I had signed up, they couldn't tell me, I asked if they could share what I had downloaded, they couldn't tell me. The irony is the information that I could have wanted, I have access to though my professional body, therefore would have negated having this anyway, as this from what I can make out is very basic generic content from other users.

I know have been sent a letter saying my debt has been passed to a collection agency. And yet, I still have no confirmation that I signed up or downloaded any resources. It is scary that you can be signed up this way and unlike any other subscription services, where you have to provide card details, so you know what you are signing up for after a free trial - this apparently you do not. It is very concerning that when you call and dispute this, you are told you have to pay. I have made an appointment at my Citizens Advice Bureau, with a view of referring through to Trading Standards. I do not want my credit rating impacted by a scam.

9 september 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Morning Joanna

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

Upon further investigation I can see that we had a telephone conversation with you earlier in the year. We answered your queries around the order you placed for the HR Online subscription. We then emailed the steps to register for the Online Resource Centre as per your request.

We would like to discuss further the information you have provided in your review and ask that you please contact us at cs@agorabusiness.co.uk or 01756 693180.

Best Regards

Your Agora Team

Beoordeeld met 1 van de 5 sterren

Yet another company who asks you to…

Yet another company who asks you to sign up and then charges if you don't cancel in time

13 september 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

The Agora Team

Beoordeeld met 1 van de 5 sterren

Dreadful company

Signed up for a free template to then be continually sent invoices and now letter passing my debt to an agency. I don’t have authority to undertake a subscription on behalf of my employer and would not knowingly have signed for this.

6 september 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Claire

It is unfortunate that you felt the need to place your dissatisfaction on a review platform.

On further investigation I can see that we have requested further information from you to allow us to resolve the issue, however to date have not received a response.

If you can contact our Customer Service Team at cs@agorabusiness.co.uk. This will allow us to work with you. t

Kind Regards

The Agora Team.

Beoordeeld met 1 van de 5 sterren

COMPLETE SCAM

COMPLETE SCAM! Do not trust this company, it is under investigation by The Trading Standards Directive. About time too!

20 juni 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Morning

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

The Agora Team

Beoordeeld met 1 van de 5 sterren

Scam Scam

Scam Scam

Scam they said I have signed up free trial which i never even agreed to and then have since proceeded to send me letters asking for money for a product i never singed up for or wanted.and now they are requesting for an additional which is late payment fee

30 augustus 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Morning

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

The Agora Team

Beoordeeld met 1 van de 5 sterren

SCAM

as mentioned with every other review below they rang and set me up with a free trial which i never even agreed to and then have since proceeded to send me letters asking for money for a product i never singed up for or wanted. the replies from other reviews saying they are surprised by this experience is clearly rubbish they know exactly what theyre doing.

1 april 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Edward

Thank you for your feedback.

We are sorry to hear that you have not had a positive experience with us.

We have now sent you postal correspondence reading the situation with the account.


The Agora Team
Yours Sincerely

Beoordeeld met 1 van de 5 sterren

THIS BUSINESS IS A SCAM. AVOID AT ALL COST!

DO NOT SIGN UP FOR THEIR FREE TRIAL OR ANY PUBLICATIONS!!!!

As evident from numerous reviews, this business has automatically enrolled me in their paid memberships and used my official address without my consent to send invoices. Despite my efforts to dispute this, they have only offered to reduce the amount owed, rather than fully resolve the issue. I have never used their service, and my consent for this enrollment was not explicitly obtained, which is a violation of GDPR. Therefore, I will be raising a formal complaint with the ICO and the Ombudsman.

12 augustus 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Morning Anusha

Thank you for your feedback.

The order you placed with us was honoured in good faith on the terms that you agreed to when placing the order. The order form that we provide for all our online orders is a small paragraph and 5 bullet points detailing the terms of the offer with empty required fields that must be completed to enter into the trial. The information we hold on the account is the information that you entered in the order form. The tick box is to confirm that the terms of the order are read and understood before proceeding into the agreement. As your information was provided by yourself and you have checked the box there is no GDPR violation.

Filling your details into the order form and clicking to confirm that you have read and understood the terms of the offer is not misleading. You had full access to our information, and we sent the documents ordered. We also sent several emails throughout the trial informing you of features and reminding you that the trial was ending.

As we did not receive a cancellation request this then became a full subscription as advised on the order form. All our subscriptions can be cancelled at any time with immediate effect and our subscribers only pay for the publications sent up to the point of cancellation.

Your Sincerely

The Agora Team


Beoordeeld met 1 van de 5 sterren

This company is a scam

This company is a scam. They send you an appalling product that is supposed to be free. They then charge you £100 plus for it, sending endless e mails.

They are con artists. I know that they will simply say I haven't given them enough info to respond in the response to this. It is a shame they didn't respond when they had all my details and countless e mails.

Customer service is the worst I have ever heard of.

This company should be avoided at all costs

2 augustus 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon Michael

We are sorry to hear that you feel our Customer Service Team did not handle your query satisfactorily. In our replies to your emails we had simply stated the facts regarding the order you had placed with us. We have now received your payment. The account has been closed in full and you will receive no further contact from us.

Kind Regards

Your Agora Team

Beoordeeld met 1 van de 5 sterren

Money Printing business!

WARNING - this company encourages people to sign up with a FREE downloadable Mental Health Adviser pack, which automatically plays into the hands of those of us who want to do the best for our company and support others. They do not ask for payment details but automatically enrol you onto their system without making it clear and then send a bill for over £160.00!!! via email and post!! Very untrustworthy way to conduct business and I would highly recommend spreading the word to steer clear!!

In response to your reply Agora - I have added this review to help other people to avoid getting caught in the trap. I have now paid your bill as it seems like there was no other option to stop the email and postal correspondence with admin charges. I did not find your correspondence in any way 'amicable'.

30 juli 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Hi Mollie

Your review has come as a surprise to us as you have been in contact with our Customer Service Team and requested that we look in to your account with the intention of resolving your issue in an amicable manner for both parties.

We have responded to your contact with us and we are waiting for your response.

Kind Regards

Your Agora Team

Beoordeeld met 1 van de 5 sterren

Avoid at all costs

Avoid at all costs. This company uses deceptive sales and marketing techniques. Like many others, my partner has been subject to nothing short of harassment over what Agora perceive to be unpaid debts amounting to around £60. The "debt" is not legal and the company uses intimidating tactics to try and reclaim money that is not due. This, despite my partner never using the service/product, speaking to one of the representatives to cancel the service/product and being told it was all sorted. Notwithstanding, the barrage of subsequent demands and letters, and the complaint raised against the company, Agora decided not to deal with the complaint and instead appear to have sold on the "debt" to a third party to continue the harassment. Judging by the reviews on here we are by no means alone in our experience. To this end, other people who have had, or are going through this experience, please send your evidence to "peoplevsagora" at Google Mail these, with your authorisation, will be compiled and presented to a third party that the matter has reported to.

To all those who are thinking about using this product/service, I suggest you think long and hard.

8 juli 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Afternoon

Thank you for your feedback. I am afraid you have not given us enough information to help resolve this matter for you, so please do email us at cs@agorabusiness.co.uk and we will be delighted to help.

Yours Sincerely,

The Agora Team

Beoordeeld met 3 van de 5 sterren

PC Knowledge & Windows Advisor of Limited Usefulness

Since Windows Advisor merged with PC Knowledge, I feel I am no longer part of its target audience. On the plus side, the publication is regularly and reliably delivered, is clearly presented, and does occasionally contain some interesting and useful information, particularly when it points you to various online resources. On the other hand much of what it contains is not only too elementary for my needs but often seems quite dated. Apart from one recent article dedicated to it, Windows 11 is barely mentioned, for example, and some still articles focus unduly on Windows 7 & 8. The latest version of Microsoft Office mentioned seems to be Office 2019. I'm left with the impression that this magazine is now recycling a lot of old material and is aimed at relative novices.

11 juli 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Good Morning Eric

Thank you for taking the time to leave us a 3* review.

As one of our long-standing customers we are extremely sorry to hear that you feel that you are no longer part of our targeted audience for your subscription. Your comments regarding the content of the publications has been passed across to our Publishing Team, we accept all feedback whether positive or negative as it allows us to improve our service going forward.

We are pleased to hear that the publications are clearly presented and contain some interesting information and they delivered regularly.

Kind Regards

Your Agora Team

Beoordeeld met 3 van de 5 sterren

Cold Call nightmare but sorted with a phone call.

I have left a 3 star review on the following basis.
Although I do agree with all the reviews and the unexpected bills being sent after numerous emails and letters that were either binned, or marked as junk as I treated the initial call as a sales cold call.
After a certain trial time, they automatically enter you into a subscription service and rely on you cancelling this in time to avoid further bills.
Like me and so many others, every correspondence was going in the bin and so they would not have cancelled the trial or subscription, like me. I had an invoice for risk assessment and compliance subscription of £134.85.

I called them today and Nick was very helpful, and understood my problem, I remained calm although frustrated with the situation. Nick agreed and basically cleared the account down and no money was owed.
Bit of a pian but a good result in the end.

26 juni 2024
Review zonder uitnodiging
Logo Agora Business Publications LLP

Antwoord van Agora Business Publications LLP

Hi Chris

Thank you for your 3* review.

We are delighted to hear that when you contacted our Customer Service Team they were able to look in to this and resolve the issue for you with an amicable outcome.

Kind regards

Your Agora Team.

Beoordeeld met 1 van de 5 sterren

Agora Business Publications Scam

Hi,I like many others have had the misfortune to come across Agora Business Publications email scam,I have been charged £60 for a stream of useless emails,when I contacted the company they reduced it to £30 but have now passed my "debt" on to CCSCOLLECT who are hounding me for a total of £62,they are as much to blame as Agora Business Publications as they should have researched this company before they took on their debts.
Trading standards are aware of them as are Citizens Advice,hopefully it is only a matter of time before they are closed down.

18 juli 2023
Review zonder uitnodiging

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