The Australian Institute of Personal Trainers Reviews 693

I had a concern about my course. Marc and jarred solved my issue in 10 mins and were great!

I was speaking with Marc, Brendan and Samuel who all help me better understand course work and book a coaching goal to better help me pursuemy education

I spoke with Francis and he was very helpful with booking me a coaching call.

Samuel was a great help to delivering my access for my Diploma of Nutrition. He was efficient and positive throughout the whole process.

Thanks Francis for assisting me and making the experience a lot easier!

Relaxed environment and the trainer was helpful and informative.

Laine was very helpful

Francis was an amazing help - I wasn’t particularly impressed with my experience so far with AIPT but I feel his customer service and approach to my concerns definitely have saved a bad review about the company from me. He is a credit to your team!

Mccoy was great help. Really appreciate it

Becc is amazing. She genuinely cares. Becc works hard to troubleshoot and problem solve. She remains practical in problem solving all the while still remaining supportive and working with students. Becc is excellent in her role and AIPT is lucky to have her.

Nhat was very helpful, she ensured my questions were answered and made sure I received the email confirmation

I’ve recently completed my Cert 3 through AIPT and had a really positive experience throughout the course. The content was easy to follow, flexible, and gave me a solid foundation moving into the fitness industry.

A huge thank you to Ollie in particular — he was insanely fast at marking my work the entire way through, which made progressing through the course smooth and stress-free. He was also consistently helpful, supportive, and approachable whenever I needed clarification or assistance.

Overall, I’d definitely recommend AIPT to anyone looking to complete their fitness qualifications. The support from the staff genuinely made a big difference to my experience.

Nhat was great to talk too and understood all my questions

Samual responded via chat immediately and was also able to assist my with my query/resolve my problem immediately
5 start service, thankyou so much!

Oliver is a great coach and has been very helpful during the virtual classes. He takes the time to explain what you need and is good at giving you examples that helps you understand the concepts.

Laine helped me with everything I needed !!

Laine was super helpful and very quick to find a solution for my problem. Really liked how she handled everything so well.

All facilitators are extremely knowledgeable and helpful

This company has gone massively downhill.

Marking is completely inconsistent. I've had two assignments marked as having used AI, and even though I've been able to offer proof that I didn't use it, been threatened with "academic misconduct". Assignments get submitted for marking, returned with feedback - which is fair enough - but then the second submission will get marked, and have brand new areas of feedback they want addressed, even things that were marked as correct initially.

I spoke to two people within the student services' team who acknowledged the poor quality marking and feedback. Both of them, upon assessing my work themselves, confirmed that it didn't seem like AI, and that there had been no actual actionable feedback given.

On top of that, the program they use to "check for AI" is, in itself, an AI. I've got friends doing the same course with AIPT who are also finding their assignments are getting returned to them, sometimes within a day, and being marked as 100 percent AI generated. How can something be fairly assessed and marked in less than a day?

When assignments do come back, marking is utterly inconsistent across the board. The sheer amount of coursework is overwhelming, a lot of the material is outdated/doesn't make a great deal of sense for inclusion in the course, and additional help costs extra.

I regret taking this on at all. If I were to do my cert 3 and 4 again - which I won't be, because this experience has completely robbed any joy I previously found in studying or fitness - I would do it literally anywhere else.