Becc is amazing. She genuinely cares. Becc works hard to troubleshoot and problem solve. She remains practical in problem solving all the while still remaining supportive and working with students. Be... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was speaking with Marc, Brendan and Samuel who all help me better understand course work and book a coaching goal to better help me pursuemy education
Originally was pretty bad with ridiculous marking times and fails for bad reasons like photos submitted in wrong format or other nonsense. Feedback was pretty good but, a 2 weeks wait to approve a typ... Toon meer
Bedrijf heeft geantwoord
Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Contactgegevens
54-58 Brookes St, 4006, Bowen Hills, Australië
- aipt.edu.au
4,7
Uitstekend
694 reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Samuel was efficient and friendly
Samuel was efficient and friendly.
My questions were answered quickly and politely.
The information provided via links allowed me to navigate the course page easily and help answer future questions I had lined up.
4 maart 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Mitch. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
The agent was so helpful and gave me a solution immediately.
The agent was so helpful and gave me a solution to my issue quickly, it was a very helpful service.
27 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Jo Jo,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Francis was great to talk to very…
Francis was great to talk to very helpful
27 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Tayah!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
very responsive and helpful with…
Samuel was very responsive and helpful with enquiries
25 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Where is my refund????
Been and still is waiting for my refund. They kept on saying it will come within 1 week. Then they said 2 weeks. I have been patiently waiting to the point where I have lost it. At this point, the money I've paid is gone.
(This is for the Nutrition Course. I have well over 5 years of experience in Fitness Industry. This is just a money grab)
25 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Dan,
Thank you for bringing this to our attention. We're sorry to hear about this experience and would like to look into this case further.
Can you please email our Student Experience team with your name and best contact email at student.experience@aipt.edu.au so one of our Student Experience Managers can contact you as a matter of urgency.
Thank you,
The AIPT Team
Spoke with Samual just over a message…
Spoke with Samual just over a message chat! Was very helpful, quick reply, helped me sort my question straight away! Thanks Samual!
25 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Denzel. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
If you'd like to study nutrition…
If you'd like to study nutrition diploma certificate,never with AIPT.
23 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Angela,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students and we're sorry your experience was not up to the standard we strive for.
We’d love the opportunity to chat to you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.
Thank you,
The AIPT Team.
Nice customer service
Samuel was prompt and kind with his responses. Answered all the questions I had :)
23 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Molly,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Yelling forMOCCY
Yelling forMOCCY. Effective solve my problem quickly
16 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Zefan. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Great experience with student services rep
Samuel was polite, with a warm and friendly tone and he solved the issue I was having promptly without any dramas.
19 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Lisa,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
There are no bad or silly questions with Becc
There are no bad or silly questions when you have Becc on the line. Checking in regularly with texts and calls to offer reliable support and advice to keep me on track.
I was really starting to doubt completion of the course. Now I'm more confident than I've ever been. Super grateful for the help and feeling hopeful about a career in fitness.
19 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Calvin!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Samuel was extremely helpful
Samuel was extremely helpful, fast and efficient
19 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Brandon. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Antwoord van The Australian Institute of Personal Trainers
Hi Adil,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Great communication with samuel
Great communication with samuel, direct and supportive with my problems.
No complaints
18 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Faith. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Samuel was friendly and helpful
Samuel responded quickly to my inquiry. He was friendly, communicated the steps I needed to follow clearly and checked if I needed any further assistance.
18 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Poppy,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Ben!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Quick and helpful reply from Marc
16 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Job. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Great service
Marc was awesome. Great service, very patient and super helpful.
12 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Marc was great help today
Marc was great help today! Loving this course.
9 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Stephanie,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
fast and friendly response
fast and friendly response, amazingly solved thanks
5 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Kim. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.