Samuel is a legend, I had some concerns this morning but within an hour my problem was resolved, I was able to get feed back, complete my last assignment and get reassurance about my closing deadlin... Toon meer
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Lees wat reviewers zeggen
Becc is amazing. She genuinely cares. Becc works hard to troubleshoot and problem solve. She remains practical in problem solving all the while still remaining supportive and working with students. Be... Toon meer
I was speaking with Marc, Brendan and Samuel who all help me better understand course work and book a coaching goal to better help me pursuemy education
Originally was pretty bad with ridiculous marking times and fails for bad reasons like photos submitted in wrong format or other nonsense. Feedback was pretty good but, a 2 weeks wait to approve a typ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Contactgegevens
54-58 Brookes St, 4006, Bowen Hills, Australië
- aipt.edu.au
4,7
Uitstekend
696 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Marc was great help today
Marc was great help today! Loving this course.
9 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Stephanie,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
fast and friendly response
fast and friendly response, amazingly solved thanks
5 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Kim. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Great service
Very fast to start chatting and to fix my problem with no stress. I was very surprised by how efficient it was.
3 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Bailey,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Samuel was very helpful and solved my…
Samuel was very helpful and solved my problem while i was on a chat with him
Thank you
3 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Suraj. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
super helpful and prompt
Always super helpful and prompt professional responses!! Marc was very helpful for me as a student in providing clarity
2 februari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Casey,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Sam. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Amazing support
Samuel has been amazing. No matter the size of my questions, I always feel supported, and consistently takes the time to provide clear and helpful answers. I’ve always had positive interactions and support, and I highly recommend AIPT.
23 januari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Brooke,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Student support is so helpful
Student support is so helpful! Samuel helped me with my troubles within less than 10 mins, very happy!
22 januari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Vanessa. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Great support from AIPT
Great support from AIPT, especially Samuel. He listened carefully to all my concerns, took the time to understand my situation, and helped me with every query. I really appreciate that he provided a complimentary one-month course extension, which has given me the opportunity to complete my remaining modules with confidence.
21 januari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Karteek,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Very quick responses and very friendly…
Marc gave quick responses and very friendly :)
20 januari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Shakeerah!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Beyond Superfluous
The assistance I received from Laine today at AIPT was beyond superfluous. They are truly terrific in every way. I can not fault AIPT in any way and recommend them to any and all. I look forward to completing a Certificate 3 and am even more eager to complete my Certificate 4 with them. Thank you guys so very much.
19 januari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Christine. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Antwoord van The Australian Institute of Personal Trainers
Hi Jessica,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Do not sign up to this company
Do not sign up to this company. I agree with all the 1 star reviews and I suspect that most 5 stars are written by staff. So long and unnecessarily drawn out. The multiple work books are horrendous to navigate. All time spent searching for answers without learning anything. The corrections from the staff were not consistent and when submitting the corrections sometimes they were returned asking for more corrections that were previously marked correct. They then offer tutors and time extensions for extra money. Compete scam!!!
Obvious this is a money making venture. My recommendation is to go to TAFE.
9 december 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Holly,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students and we're sorry your experience was not up to the standard we strive for.
We’d love the opportunity to chat to you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.
Thank you,
The AIPT Team.
Prompt and helpful solutions :)
Prompt and helpful solutions :)
13 januari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Barbora. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Samuel is very helpful and no job is to…
Samuel is very helpful and no job is to too big for him to handle
7 januari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Jamie,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Marc was very responsive and helped…
Marc was very responsive and helped with my enquiry.
Thank you
6 januari 2026
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Dolou!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Qualifications completed, no real job support or outcomes
I completed both a Certificate III and Certificate IV with AIPT. It has now been almost years since finishing the qualifications, and despite actively trying to enter the industry, I’ve had no meaningful employment outcomes.
What was disappointing is the gap between how the course is marketed and the reality after completion. There is a strong implication that these qualifications will lead to employment or clear pathways into the fitness industry, but in practice, there is very little ongoing support once you graduate.
Job assistance felt minimal and generic, with no real help navigating a highly saturated market. After paying significant money and investing time into two qualifications, I was essentially left on my own with a certificate and no clear direction or industry connections.
The course content itself is adequate, but prospective students should be aware that completing Cert III and IV does not guarantee work, and the level of post-qualification support is far weaker than implied. I would strongly recommend that anyone considering enrolling carefully research employment outcomes and alternative pathways before committing.
5 januari 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Farhan,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students and we're sorry your experience was not up to the standard we strive for.
We’d love the opportunity to chat to you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.
Thank you,
The AIPT Team.
contact us - online
When chatting to the agent (Marc), he was very fast to respond and very helpful with what I was asking him about.
22 december 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Emilea,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
I spoke to Samuel regarding my…
I spoke to Samuel regarding my certificate and he was able to help me within minutes. Great speaking with Samuel and was very helpful.
8 december 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Shannagh. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
So unhappy, so so regretful
Absolutely horrific communication. This a company that simply doesn’t care for its students, it shows no humanity or interest to the people that have unknowingly signed up to be treated horribly.
Steer clear, use any other school/course possible
1 december 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Bee,
We always aim to deliver a great experience for our students, and we are devastated to hear about your experience. It certainly isn't how we want our students to feel when you trust us with your education.
I have personally escalated your case to our Student Experience team who would like to speak with you directly. However, we can't accurately link you to our student records based on your username alone. We understand the frustration with asking you to contact another one of our departments, but if you could you send us an email to student.experience@aipt.edu.au with your contact information, our team will be able to get in contact with you ASAP.
Thank you,
The AIPT Team.
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