Overall was great having the flexibility to study online and at my own pace as I work fulltime. I did the cert 3&4 fitness part online & face to face at the gym and diploma of nutrition package with... Toon meer
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Lees wat reviewers zeggen
Samuel is a legend, I had some concerns this morning but within an hour my problem was resolved, I was able to get feed back, complete my last assignment and get reassurance about my closing deadlin... Toon meer
Marc was extremely helpful to me on the live chat. Student service here is very helpful. Would definitely reccomend.
Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Contactgegevens
54-58 Brookes St, 4006, Bowen Hills, Australië
- aipt.edu.au
4,7
Uitstekend
700 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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1/10 do not recommend
When I first signed up, I was told there’d be all these “extras” included but none of that was ever delivered. The assignments are poorly written, support is almost non-existent, and the whole setup feels money-driven rather than focused on helping students succeed.
I’ve decided to continue my studies elsewhere because after completing my Cert IV, I feel like I’ve learnt very little, and honestly, I’d be a bit apprehensive hiring a trainer who studied through AIPT as well
21 oktober 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Annon,
We always aim to deliver a great experience for our students, and we are devastated to hear about your experience. It certainly isn't how we want our students to feel when you trust us with your education.
I have personally escalated your case to our Student Experience team, who would like to speak with you directly. However, we can't accurately link you to our student records based on your username alone. We understand the frustration with asking you to contact another one of our departments, but if you could you send us an email to student.experience@aipt.edu.au with your contact information, our team will be able to get in contact with you ASAP.
Thank you,
The AIPT Team.
Really helpful
Really helpful, instantly fixed issue within minutes, was also kind over the phone
20 oktober 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Jordan!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Marc was really helpful and solved my…
Marc was really helpful and solved my issue very quickly!
17 oktober 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Martha. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Wonderful and efficient response
It was a wonderful response and the person was really helpful and knowledgeable
13 oktober 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Utsav. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
LAYKO is very efficient in resolving my…
LAYKO is very efficient in resolving my issues with portal cert IV access and she was very responsive and helpful to expedite my cert 3 certificate.
Thank you for your awesome support.
7 oktober 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Gurpreet!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
IPAF help with approval
marc helped me today get my IPAF approved so i can proceed with my course. I had done all of my theory and just needed to start my workplace assessments. he was quick and very helpful!
1 oktober 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi MC,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Suresh. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Marc was really helpful and quick in…
Marc was really helpful and quick in what he had to do
26 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Cody,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Course extension
Layko was super efficient in applying my extension and helping me with any admin related queries! Thank you Layko
25 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Grace!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Bravo. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Michael was very helpful when i spoke…
Michael was very helpful when i spoke to him on the phone. He talked me through everything I needed to know about the course. Very friendly and supportive.
18 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Bradley,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Marc was super helpful in helping me…
Marc was super helpful in helping me with my studies and marking my work straight away
17 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Will,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Francis was very helpful in finding…
Francis was very helpful in finding solutions for my support in studying.
16 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Michelle!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Great customer service!
Michael was exceptional with information and setting it all up for myself. Made a plan that works great for myself to learn online and 1 on 1 with a mentor. Look forward to starting the course and the journey!
11 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Nicholas. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
EMJAY was very helpful & EXCEPTIONAL
EMJAY was very helpful, patient & understanding & went above & beyond to help with my enquiry at a very difficult time for me. The customer service she provided was Exceptional.
12 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi T M,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Clear communication
Clear communication, understanding and compassion from student services, particularly from Emjay!
9 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Dominique,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Excellent customer service
Excellent customer service from Marc.
9 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Joy provides excellence.
Joy was pleasant and helpful in solving my issues. She went on to be extremely proactive with course advice and how to access my virtual classrooms.
9 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, S Kadir. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Layko was very accomodating and helpful…
Layko was very accomodating and helpful in having my extension applied. Thank you!
8 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Zeynep,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Layko was super helpful!
8 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Eli. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
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