Alcatraz Island Guide Reviews 

This was a must do experience!! Not only was the history amazing to hear about and see in person but the views of SF and even the Golden Gate Bridge were better! Everything from the ferry ride there to the ferry ride back were fun and exciting. I would even it do it again to experience it with others. Another plus was an actual former prisoner was there and we got to talk to him and get a picture. Truly an unforgettable experience worth every penny.

Loved the tour! The audio tour was the best... enjoyed hearing the stories about the prison. The gardens were beautiful.

The tour was very smooth and the monument was super informative for the history of its own

Friendly staff, safe, clean and on time service!

We enjoyed our day tour with a group of five. The SFO skyline looks amazing from the boat. The staff was helpful.

Night tour is highly recommended as we enjoyed the tour with spectacular views and the sunset. Boat team and people on island were very helpful.

Behind the scenes tour was very informative and interesting. We family of 5 had a great time. Team is very friendly

John was an amazing tour guide. Unfortunately due to renovations, we were unable to see particular spaces but overall it was a great experience.

We didn’t make it our plane arrived late and we were not in the 72 hour window for a refund.

Unfortunately we canceled our trip to California and the cancelation was seamless.

My husband has a hard time walking. All of the staff were very accommodating towards him and understanding

It was so exciting to learn about the legend and history about Alcatraz and the inmates guards, wardens and Indians in the forefront of it all

The description of the "night tour" was the reason I bought our tickets for myself, my husband and our grandson. We felt cheated because there was no "reenactment" of anything and there were no "extras" that we could see. It was all an automated audio tour. Too many people to enjoy the boat ride or the prison. It was very disorganized. We should get a partial refund.

Great company and fantastic customer service. I made a mistake with the timing of my booking, and Alcatraz Island Guide kindly let me change my booking within the "no change" time. Thank you!!!

The transportation to the island was easy and quick in spite of the crowd
The staff was friendly and helpful
The history is awesome . The tram up the hill was fantastic .

My representative was professional and polite. She took my concerns seriously and promptly provided appropriate service.

The audio tour was amazing and interesting...
The views of the bay area are to die for

Stephen was extremely helpful in moving our reservation date and time

Prompt and easy booking and adjustment. Thanks!