Always so good the service is 5* best comparative prices great selection and everything you need at the ready thank you team Alenza
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Lees wat reviewers zeggen
usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Toon meer
Bedrijf heeft geantwoord
Lenses that I wanted at a competitive price and very quick delivery - what more could you want
Found this company after being let down by vision direct again. Ordered on Thursday and delivered Monday no issues. Even after a bad storm here. A few euros extra than Vison direct, but will be a perm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Alensa.ie
Geschreven door het bedrijf
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Contactgegevens
Dublin, Ierland
- +353818665717
- info@alensa.ie
- alensa.ie
4,7
Uitstekend
1K reviews
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Antwoord van Alensa.ie
Hello, thank you for the positive review. We are glad to hear that you are satisfied with our delivery speed and we look forward to serving you again soon!
Antwoord van Alensa.ie
Hello, thank you for the positive review. We are glad to hear that you found our service to be good and our website to be easy to use. We look forward to serving you again in the future as well!
Customer service
Hi, I didn’t get my order. Try to contact customer service but no answer. I’m really disappointed
3 februari 2025
Antwoord van Alensa.ie
Hello,
We're really sorry about any incoinvenice caused while waiting for the arrival of your order.
We see that you reached out to us on Friday afternoon, and since our customer service team is unavailable over the weekend, we got back to you first thing on Monday morning. It looks like your parcel has since been delivered as of now, but if there's anything else we can assist with, please don’t hesitate to reach out.
We appreciate your patience and your support.
Kind regards,
Alensa
Excellent service.
Excellent service.
Very quick fulfilment with very competitive prices.
What’s not to like!
10 februari 2025
Antwoord van Alensa.ie
Hello, thank you for the positive review. We are glad to hear that you found our service to be good and that you are happy with the prices that we offer. We look forward to serving you again in the future as well!
Let down by my usual lens provider
Let down by my usual lens provider. Discovered this company online. Good service and speedy delivery.
7 februari 2025
Antwoord van Alensa.ie
Hello, thank you for the positive review. We are glad to hear that you are happy with our services and the delivery speed. Your support is appreciated and we look forward to serving you again soon!
Very fast delivery!
31 januari 2025
Antwoord van Alensa.ie
Hello, thank you for the positive review. We are glad to hear that you are happy with our services and the delivery speed. Your support is appreciated and we look forward to serving you again soon!
Very easy to order lenses and solutions…
Very easy to order lenses and solutions with a super quick delivery , I will be using this company again.
5 februari 2025
Antwoord van Alensa.ie
Hello, thank you for your positive review. We are glad to hear that you found the ordering process easy and that your package had arrived quickly. We look forward to serving you again in the future!
Super fast and good service
5 februari 2025
Antwoord van Alensa.ie
Hello, thank you for your review! We are glad to hear that your experience with Alensa has been a good one. We appreciate your support and look forward to serving you again!
Fab!
Delivery was quick and package came in perfect condition, contacts are also fairly easy to get in as someone who usually struggles
4 februari 2025
Antwoord van Alensa.ie
Hello, thank you for your review! We are happy to hear that your order arrived quickly and in perfect condition. It is also great to know that you are happy with the recieved lenses. We appreciate your support and look forward to serving you again!
Antwoord van Alensa.ie
Hello,
Thank you for taking the time to leave a positive review.
We are glad to hear that you are satisfied with our service. We look forward to serving you in the future as well!
Kind regards,
Alensa
Antwoord van Alensa.ie
Hello,
Thank you for taking the time to leave a positive review.
We are glad to hear that you are satisfied with our service and that your parcel has arrived on time and as expected. We look forward to serving you again in the future as well!
Kind regards,
Alensa
No problems
31 januari 2025
Antwoord van Alensa.ie
Hello,
Thank you for taking the time to leave a positive review.
We are glad to hear that your shopping experience with us gone smoothly and without any issues. We look forward to serving you again in the future!
Kind regards,
Alensa
Antwoord van Alensa.ie
Hello,
Thank you for taking the time to leave a positive review.
We are glad to hear that you are satisfied with our service. We look forward to serving you in the future as well!
Kind regards,
Alensa
delevered as promised
27 januari 2025
Antwoord van Alensa.ie
Hello,
Thank you for the positive review. As we strive to provide the best possible service to our customers, we are happy to hear that your parcel has arrived on time and as expected. We hope you are satisfied with the recieved product as well.
Alensa wishes you a great day!
Antwoord van Alensa.ie
Hello,
Thank you for taking the time to leave a review. We are glad to hear that your shopping experience has been a good one and that you are happy with our prices. We hope to see you again in the future as well.
Kind regards,
Alensa
Found this company after being let down…
Found this company after being let down by vision direct again. Ordered on Thursday and delivered Monday no issues. Even after a bad storm here. A few euros extra than Vison direct, but will be a permanent customer now. For anyone in Ireland use this company from now on for your lenses delivery
23 januari 2025
Review zonder uitnodiging
Antwoord van Alensa.ie
Hello Sinead, thank you for taking the time to leave a positive review. We are glad to hear about your positive experience with Alensa and that we have met your expectations. We strive to offer great service and reliable delivery and your feedback is appreciated. We look forward to serving you again in the future as well.
Antwoord van Alensa.ie
Hello, thank you for taking the time to leave a review. We are glad to hear that your parcel had arrived on time and that we have met your expectations. If there is anything you would like to advise on how we can improve, please do not hesitate to let us know. Thank you for choosing Alensa!
Great service just don’t go with UPS
Ups didn’t deliver my package and Theo really quickly helped me out!
Always used fastway and now going to stick with it as ups can’t be trusted
Great price, quick delivery and love the gifts you get when ordering above a certain amount.
21 januari 2025
Antwoord van Alensa.ie
Hello Kamila, thank you for the positive review. It is very appreciated. We are glad to hear that the issue has been resolved quickly and that you have been helped out. We understand how frustrating delivery issues can be, and we're glad to have earned your trust. It's great to know you're enjoying our offers and free gifts as well. We look forward to continuing to serve you, and we appreciate your support!
Fast delivery
20 januari 2025
Antwoord van Alensa.ie
Hello, thank you for the positive review. It is very appreciated and we are glad to hear that you found our delivery to be quick. We look forward to serving you again soon!
My item was sent bak to seller so now i…
My item was sent bak to seller so now i am without my lens after waiting a week to get them
Customer service said they would phone me back twice but they didn’t and now they have issued me a refund which i didnt want and will take days to get . They said to reorder the item but i dont have the money until refund received and dont trust getting them in the post now so im going to use another supplier
Very frustrating
16 januari 2025
Antwoord van Alensa.ie
Dear Angela,
we apologize deeply for the situation that arose. The issue was caused by the courier losing the package in transit (and subsequently ordering it to be returned back to us without contacting us prior) ,which we could not predict , and we reacted to the issue immediately once informed about it by yourselves. Unfortunately ,as we do not send new packages in such cases ,we had to issue you a full refund ,which was immediate ,so you would not have to wait for it to place a new order. As of today ,the money should be back with you , and we would be more than happy to provide you with a discount code and store credit in order to make things right. Please ,contact us at info@alensa.ie if you are interested in receiving the beforementioned.
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