Always so good the service is 5* best comparative prices great selection and everything you need at the ready thank you team Alenza
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Lees wat reviewers zeggen
usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Toon meer
Bedrijf heeft geantwoord
Lenses that I wanted at a competitive price and very quick delivery - what more could you want
Found this company after being let down by vision direct again. Ordered on Thursday and delivered Monday no issues. Even after a bad storm here. A few euros extra than Vison direct, but will be a perm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Alensa.ie
Geschreven door het bedrijf
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Contactgegevens
Dublin, Ierland
- +353818665717
- info@alensa.ie
- alensa.ie
4,7
Uitstekend
1K reviews
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Do not buy reading glasses from Alensa if you are in UK or Ireland.
If you are in Ireland / U.K. do not order reading glasses from Alensa.ie though website clearly offers reading glass option, this doesn't work for UK/Irish customers. I ordered a pair of reading glasses, I submitted my original prescription, but received a pair of distance glases. When I complained they said this "...issue is exclusive to UK/IE , and our opticians often can not spot this ,as they process hundreds of prescriptions a day."
They say they cannot commence taking any action to remedy until after they receive the glasses back... be that a refund or a correct replacement... even though they acknowledge that this is a system fault on their part. They acknowledge this in their reply to this review... so they make the mistake, but I must prove my bona fides before they will even start the replacement process.
UPDATE: the DHL return label they sent does not work and is not accepted by An Post or the DHL syste, What a catch 22. They will not act until I return the items, but then make it too expensive to return the items by sending a faulty return label.
Very indifferent customer service. There are far better service providers available.
21 maart 2025
Review zonder uitnodiging
Antwoord van Alensa.ie
Dear Mr. Mooney,
we are aware of the issue ,and we do apologize deeply for any and all inconveniences caused by this mistake. The fault is entirely on our side ,and we are more than willing to fix the problem. We take this complaint very seriously ,and we will do everything we can to resolve it swiftly. Unfortunately ,to be able to provide a solution ,we do need you to send us the glasses back ,as we do not currently have any other way of dealing with the instance of such problem. While we do understand it may cause significant hardships on your side ,we will try to be as swift and resolute as possible while addressing and fixing the issue with your glasses. Our customer support has already provided you with a free return label and instructions for you to return your glasses ,and our colleagues have been notified ,so that they could begin working on the problem as soon as the glasses are received back.
We do apologize deeply for any and all inconveniences caused .
Great prices and quick delivery!
14 maart 2025
Antwoord van Alensa.ie
Hello Louise, thank you for the positive review. We are glad to hear that your parcel has arrived quickly and that you found our prices to be great. Your support is very appreciated and we look forward to serving you again in the future as well!
Antwoord van Alensa.ie
Hello, thank you for the positive review. We are glad to hear that you had a smooth ordering and delivery experience. Your satisfaction means a lot to us, and we can't wait to serve you again. We wish you a great day!
Ordered 10 boxes for each eye of…
Ordered 10 boxes for each eye of Dailies Total 1s / arrived promptly and without problem - great service thanks!
6 maart 2025
Antwoord van Alensa.ie
Hello Patrick, thank you for the positive review. We are glad to hear that your order arrived promptly and without any issues. Providing a smooth service is what we strive for, and we truly appreciate your support. We wish you a great day!
Great company to order with
Great company to order with, item dispatched and delivered within a few days. Great price and items.
6 maart 2025
Antwoord van Alensa.ie
Hello, thank you for your positive review. We are glad to hear that you had a great experience with Alensa, from the pricing to the delivery. Your support means a lot to us, and we can't wait to serve you again. We wish you a great day!
Antwoord van Alensa.ie
Hello Caroline,
Thank you for your the positive review. It is very appreciated.
We are glad to hear that you found our prices to be good and our deivery to be quick. We look forward to serving you again in the future as well.
Alensa wishes you a great day!
Kind regards,
Alensa
Antwoord van Alensa.ie
Hello Helen,
Thank you for your the positive review. We are glad to hear that you have had a good experience with Alensa and found our delivery and service to be good. We look forward to serving you again in the future as well!
Kind regards,
Alensa
Antwoord van Alensa.ie
Hello Jonney,
Thank you for the positive review. We are happy to hear that you found the ordering process at Alensa to be easy and that your parcel has arrived on time. Your support is very appreciated. We wish you a great day!
Kind regards,
Alensa
Thank you for the delivery
3 maart 2025
Antwoord van Alensa.ie
Hello Mark,
Thank you for your review! We are glad to hear that you were happy with the delivery and that it has arrived successfully. If there's anything we can do to make your experience even better next time, please do let us know. We look forward to serving you again!
Kind regards,
Alensa
Antwoord van Alensa.ie
Hello,
Thank you for the positive review. We are happy to hear that you have found our delivery speed to be good and we do hope you are happy with the recieved product as well.
Alensa wishes you a great day!
Kind regards,
Alensa
Very efficient service.
I ordered contact lenses and they arrived within 2 days. Service is very efficient.
26 februari 2025
Antwoord van Alensa.ie
Hello Vincent,
Thank you for your positive review. It is very appreciated.
We are glad to hear that your experience with Alensa was a good one and that your parcel has arrived quickly and on time.
Thank you for the support!
Kind regards,
Alensa
Antwoord van Alensa.ie
Hello Louise,
Thank you for your positive review. It is very appreciated.
We are glad to hear that your experience with Alensa was a good one and that you found our service to be fast and efficient.
Thank you for the support!
Kind regards,
Alensa
First time customer
First time customer, first experience is excellent in terms of communication and speed of delivery. Keep this up and you will have a longterm loyal customer. Thank you.
20 februari 2025
Antwoord van Alensa.ie
Hello, thank you for the positive review! We are glad that your first experience with Alensa was a great one. We’ll continue to provide excellent service, and we look forward to having you as a loyal customer. Alensa wishes you a nice day!
Antwoord van Alensa.ie
Hello, thank you for your review! We are glad you were happy with the delivery. If you ever need anything, please feel free to contact us. We are always here to help! 🙂
Excellent service
Excellent service, ordered on Wednesday and delivered on Friday, will definitely use Alensa again
19 februari 2025
Antwoord van Alensa.ie
Hello, thank you for your positive review. We are glad to hear that you were happy with our service and the delivery. We truly appreciate your support and look forward to serving you again in the future!
Antwoord van Alensa.ie
Hello Patricia,
Thank you for the positive review. We are glad to hear that your experience with Alensa was a good one and that you are happy with the delivery speed.
We look forward to serving you again in the future as well!
Kind regards,
Alensa
Antwoord van Alensa.ie
Hello Roisin,
Thank you for the positive review. We are glad to hear that your experience with Alensa was a good one and that you are happy with the delivery speed.
We look forward to serving you again in the future as well!
Kind regards,
Alensa
Arrived super fast and great bonus gift…
Arrived super fast and great bonus gift included
14 februari 2025
Antwoord van Alensa.ie
Hello, thank you for the positive review. It is good to hear that your parcel has arrived quickly and that you enjoyed the gift included in your order. Your feedback is very appreciated and we look forward to serving you again! Alensa wishes you a nice day.
First time to use Alensa
First time to use Alensa, bought a trial set of contacts (5 lenses) which were significantly cheaper than my usual brand. Easy to order and arrived really quickly. Lenses nice and comfortable too. Will be using them from now on
14 februari 2025
Antwoord van Alensa.ie
Hello Zephra, thank you for the positive review. We are glad to hear that you had a good first experience with Alensa and that you found our prices, ordering process, and delivery speed to your satisfaction. We truly appreciate your support and look forward to serving you again in the future. Have a great day!
Antwoord van Alensa.ie
Hello Elizabeth, thank you for the positive review. We are glad to hear that you are satisfied with our service and we look forward to serving you again soon!
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