Alensa.ie Reviews 

1.359
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always so good the service is 5* best comparative prices great selection and everything you need at the ready thank you team Alenza

Beoordeeld met 5 van de 5 sterren

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lenses that I wanted at a competitive price and very quick delivery - what more could you want

Beoordeeld met 5 van de 5 sterren

Found this company after being let down by vision direct again. Ordered on Thursday and delivered Monday no issues. Even after a bad storm here. A few euros extra than Vison direct, but will be a perm... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Brillengroothandelaar
  3. Zonnebrillenwinkel

Over Alensa.ie

Geschreven door het bedrijf

Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(1.359)

124 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery. Good range. And well priced

3 juli 2025
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Mark,

Thank you for the positive review.
We are glad to hear that your parcel has arrived quickly and that you are satisfied with the range of products that we offer and their pricing.
Your support is very appreciated and hope to see you again soon!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

I ordered my lenses and received them…

I ordered my lenses and received them the next day.

2 juli 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Gerard,

Thank you for the positive review.
We are glad to hear that your parcel has arrived quickly.
Your support is very appreciated and hope to see you again soon!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

I had good experience purchasing in…

I had such a good experience purchasing in Alensa.ie

6 juli 2025
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

Thank you for the positive review. It is very appreciated.
We are glad to hear that your experience has been a good one. We really appreciate your support and hope to see you again soon!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

All lens and accessories arrive ahead…

All lens and accessories arrive ahead on expected time. previously when i ordered wrong item in error, changing it was straightforward and no hassel

11 juni 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Niall,

Thank you for the positive review.
We are glad to hear that the parcel has arrived within the expected time and that all was well. We are also glad we could quickly resolve the issue with the incorrectly ordered item. Your satisfaction means a lot to us, and we are always here to help if you need anything in the future.

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Order was processed efficiently

Order was processed efficiently. Lens were delivered in two working days …,

11 juni 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Sharon,

Thank you for the positive review. It is very appreciated!
We are happy to hear that your contact lenses had been delivered quickly and that you are satisfied with our efficient ordering process.
We wish you a great day and look forward to serving you again soon!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service, fast delivery

Great service, contacts took 2 days to arrive at my door.

4 juni 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Chris,

Thank you for the positive review. It is very appreciated.

We are happy to hear that your contact lenses have arrived quickly and on time. Providing quick delivery is one of our main priorities and and it is great to know we met your expectations.

We wish you a great day and look forward to serving you again if you ever need anything else in the future!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Fantastic service and really fast…

Fantastic service and really fast delivery - was with another company for over 10 years and am so glad I made the switch to Alensa - much better value for money also .

6 juni 2025
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Una,

Thank you for the positive review. It is very appreciated.

We are glad to hear that you are happy with our service, fast delivery, and pricing. We look forward to continuing to provide you with excellent service.

Thanks again for your support!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

Thank you for the positive review. It is very appreciated.
We are glad to hear that you found the received product to be good and that you are satisfied.
We wish you a great day and look forward to serving you again if you ever need anything else in the future too!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very good company to deal with

I’m a regular user of Alensa, they offer amazing value on a huge range of products. Fast delivery too 👏🏻

13 mei 2025
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

Thank you so much for your continued support and for your feedback!

We are glad to hear you appreciate the value and variety we offer, along with our fast delivery. Your kind words mean a lot to us and motivate the whole team to keep doing our best.

We wish you a great day and look forward to serving you again soon! 😊

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Prompt delivery , good value , quality lenses . Easy ordering process .

22 mei 2025
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

Thank you for the positive review.
We are glad to hear that you found our service to be excellent and that your parcel has arrived quickly. Providing quality products at a good value is one of our top priorities and we are happy to hear that we met your expectations in this regard.
Your feedback is very appreciated and we look forward to serving you again in the future as well!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very fast delivery.

Very fast delivery.. product was exactly what I ordered.. and a free gift too.. excellent service

16 mei 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello David,

Thank you for the positive review. We are glad to hear you were happy with the fast delivery, your order, and the free gift. We truly appreciate your support and we look forward to serving you again in the future as well!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Fast delivery,timely updates all lenses…

Fast delivery,timely updates all lenses are sensitive eye friendly and easy to wear

8 mei 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

Thank you for the positive review. We are glad to hear you appreciated the fast delivery and the comfort of the lenses we offer. Your satisfaction means a lot to us and we look forward to serving you again in the future as well!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great company

Great company, been using them for years, never had any issues. The contacts are great quality, and similar if not identical in composition to name brands. Highly recommend.

19 mei 2025
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Jamie,

Thank you for the positive review.
We are happy to hear that you've consistently had a great experience with our service and products. Knowing that our contact lenses meet your expectations means a lot to us and your recommendation is very appreciated — thank you for being a loyal customer!


Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Moved to Alensa after being let down by…

Moved to Alensa after being let down by another company regarding deliveries and glad I did. Prices in line with some others but delivery is consistent and good range of products.

8 mei 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Deirdre, thank you so much for your positive review and for choosing Alensa! We are really pleased to hear that our delivery service and product range have met your expectations. If there's ever anything more we can do for you, don't hesitate to reach out. We look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Prompt service

17 april 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Roy, thank you for the positive review. It is very appreciated! We are happy to hear that you are satisfied with our prompt service.

Beoordeeld met 5 van de 5 sterren

Prompt delivery which is important when…

Prompt delivery which is important when you need them to see!

23 april 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Johann,

Thank you for your positive review. It is very appreciated.
We are happy to hear that you are satisfied with the delivery speed.

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

I use the eye cream

I use the eye cream. I am very pleased with the fast delivery.

11 april 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Frau,

Thank you for your positive review. It is very appreciated.

We are glad to hear you are happy with the eye cream and that the fast delivery met your expectations. Thank you for choosing us, and we look forward to serving you again soon!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service to arrange delivery.

17 april 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Kristen,

Thank you for your positive review. It is very appreciated.
We are happy to hear that you had an excellent experience with our customer service. Your kind words truly matter to us a lot and we look forward to helping you again in the future!

Kind regards,
Alensa Customer Service Team

Beoordeeld met 5 van de 5 sterren
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Maureen,

Thank you for your positive review. It is very appreciated.
We are glad to hear that you found Alensa's service to be excellent and that you are happy with the delivery time.

Kind regards,
Alensa Customer Service Team

Beoordeeld met 1 van de 5 sterren

Slow delivery

Slow delivery

16 april 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

We are really sorry to hear that your delivery experience didn’t meet expectations. We understand how frustrating delays can be, and we’d like to investigate what happened to make it right.

Please reach out to us at info@alensa.ie with your order details so we can look into this for you directly. Your satisfaction is important to us, and we’d love the opportunity to resolve this.

Thank you for your feedback - it helps us improve.

Kind regards,
Alensa Customer Support Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer