Ordered an item, they said it had been shipped. Got sent a notification from Royal mail for delivery the following week. Waited all day, no parcel. Tracking hadn't updated so contacted courier and the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Seemingly good value, not overpriced like similar brands in the market which appear in between costume jewellery and luxury. My chain is new, so I can’t speak for durability and sweat resistance... Toon meer
I wanted a trusted seller with quality items plus long guarantees, Alfred & Co delivered both. I purchased a 2mm top grade stainless steel curb chain and cuff bangle to wear for swimming on holiday p... Toon meer
Bedrijf heeft geantwoord
Ordered an 18 inch gold chain for my son’s birthday. It arrived ready quickly (within 2 days of ordering), was beautifully packaged and he was delighted. My suggestions for an even better experience w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Alfred & Co. London are a global jewellery brand selling both men's and women's trending designs.
Contactgegevens
PO BOX 489, LS17 1JX, LEEDS, Verenigd Koninkrijk
- HELLO@ALFREDCO.COM
- alfredco.com
3,8
Goed
300 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback please visit us again soon. Kind regards, Alfred & Co. London.
Bought my other half a necklace and…
Bought my other half a necklace and bracelet set and he is very pleased - they look great on. Would recommend.
13 mei 2024
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback please visit us again soon. Kind regards, Alfred & Co. London.
Great service and very nice jewellery…
Great service and very nice jewellery once again from Alfred & Co. Thank you.
13 mei 2024
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback please visit us again soon. Kind regards, Alfred & Co. London.
Upset Customer
I bought a chain from you for my husband's Christmas and after 3 months the links on the chain are breaking. I have emailed, messaged on Facebook, tried to find a phone number to call but could not find one. I feel as I have been let down as the customer service is shocking.
12 mei 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Hi there, sorry to hear you are experiencing issues. We did reply to your email on 12th May - please can you check your junk/spam and reply back to us so that we can resolve for you. Kind regards, Alfred & Co. London.
Hi I recently bought a gold chain off…
Hi I recently bought a gold chain off you & its to small & I need to change it have you got a shop in Swansea Wales where I can exchange it or have you got a contact telephone number
2 mei 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Hi there you will need to contact us via our website to arrange the exchange. In the meantime if you could please remove this review it would be much appreciated.
Loving my Box Chain
Loving my Box Chain. Excellent value and dispatched really quickly. Thoroughly recommend Alfred & Co for quality, price & service. 👍
5 mei 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Thank you for the lovely feedback please visit us again soon. Kind regards Alfred & Co. London.
Silver chain
Wanted a nice simple silver chain for my brothers birthday, wasn’t too expensive but was great quality. Definitely would buy from here again
10 april 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Thank you for the lovely feedback its much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.
Easy to navigate website
Easy to navigate website. Quality prices. Very happy !
21 april 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Thank you for the lovely feedback its much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.
First time using this company
First time using this company & must say very impressed quality products & quick delivery at decent prices.
20 april 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Thank you for the lovely feedback its much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.
Bought this necklace for my son and he…
Bought this necklace for my son and he loves it - the quality is much better than what I’ve had from elsewhere.
2 april 2024
Antwoord van Alfred & Co. London
Thank you for the lovely feedback, it's much appreciated. Please visit us again soon. Best regards, Alfred & Co. London.
Brilliant product and brilliant service
Brilliant product and brilliant service once again thank you.
2 april 2024
Antwoord van Alfred & Co. London
Thank you for the lovely feedback, it's much appreciated. Please visit us again soon. Best regards, Alfred & Co. London.
High price for low quality - bit of a con
Bought a £50 cross pendant but got a £5 cheap Alibaba/Temu quality cross pendant. They price things as though they are a premium product but that’s a con.
25 maart 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Sorry to hear you weren't happy with your purchase please reach out to our customer services team where we will try to assist you further.
Very good quality
Very good quality, my son really enjoyed his chain and bracelet
16 maart 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback, please visit us again soon. Kind regards, Alfred & Co. London.
Really good quality and value for money.
16 februari 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback, please visit us again soon. Kind regards, Alfred & Co. London.
Great company very nice products…
Great company very nice products arrived in time looks fab I cant recommend them enough. Good communications thanks will buy again .
1 maart 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback, please visit us again soon. Kind regards, Alfred & Co. London.
My son loves the Cuban chain, replaced chain straight away, thank you!
My son loves the Cuban chain & silver bracelet, had faulty clasp on neckless which they replaced straight away, thank you! Will definitely buy again.
7 maart 2024
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback, please visit us again soon. Kind regards, Alfred & Co. London.
had to wait 1month to get my delivery
1 juni 2023
Review zonder uitnodiging
Antwoord van Alfred & Co. London
Sorry to hear this please contact our customer service team so we can help. Kind regards Alfred & Co. London.
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback it is very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.
I’ve been buying my jewellery from…
I’ve been buying my jewellery from Alfred & Co. London for a long time now and always impressed with the value, quality and service.
3 maart 2024
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback it is very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.
Gorgeous bracelet received for my other.
Gorgeous bracelet received for my other half today. Would highly recommend.
3 maart 2024
Antwoord van Alfred & Co. London
Thank you so much for the lovely feedback it is very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.