Alfred Newton Solicitors - Stalybridge Reviews 12

First class service, very knowledgable staff. Always helpful and available, to speak to.
Open door policy. Would use them again and recommend them.
The prices are fair.

Kept me informed through the whole process. Jackie was great, a credit to the company I would certainly use again.
Thank you

Vicky was amazing start to finish! Throughout I was kept updated and constantly over delivered on expectations , thank you for the support , guidance and honestly throughout , highly recommend Alfred Newton Stalybridge office !

Following my recent experience, I would not recommend Alfred Newton to anyone who is looking for a solicitor to assist with a house move. They represented my buyer in a house sale and caused nothing but delays, upset and worry to all parties involved in the process. The solicitor from Alfred Newton was Amy Dickens and I am little surprised at the good reviews on here around Amy as my experience has been very different. I will keep this succinct for the purpose of this review but I have the detail and evidence of the concerns raised which I have been collating throughout the whole process for onward escalation.

The whole process took way longer than it should have done, mainly due to the fact that no one picks up any of Amy’s cases when she isn’t in the office (she works part time hours). This makes the process twice as long as it should be. It was clear that Amy’s lack of knowledge around leasehold apartments was a factor in the delays – often using my solicitor for clarification on things she should have known. Amy also asked for payment for things from me as a seller such as deed of covenant fees which most people know this should be covered by her client – again something she needed reminding of (and a quick google search confirms this too). Enquiries were raised that were repetitive and answers to these overlooked and her lack of urgency on submitting relevant information to mortgage lenders created delays and stress for everyone.

As the process had been going on for so long (5-6 months) both my solicitor and the estate agent had to escalate their concerns to a senior partner within the organisation. An intervention by a partner of the firm shouldn’t be necessary, but was definitely needed in this case as Amy’s attitude towards the sale was becoming very unprofessional. These delays and the lack of explanation to my buyer about their options meant my buyer pulled out of the sale just as we were due to complete. Fortunately for me, I was still able to complete on my own purchase, however my buyer was devastated.

If you are looking for a smooth, professional and efficient solicitor then I would look elsewhere than Alfred Newton.

Thank you to Amy & the staff at the Stalybridge office for all your professional help with our house purchase. Highly recommended. Lisa & John Burns

Amy Dickens
From the moment of my first contact with Amy she has been superb. She completed the purchase of properties and has acted in a very professional manner.
Contacting Amy was easy if i had any queries during the purchase and she would contact me with any relavent information to complete sooner.
i would have no hesitation to use Amy again.

Thank you

Romello

I used these guys to help with the purchase of my new home, in particular I dealt with Amy, nice, easy, and fast which was essential for me. Would highly recommend!

Joanna skell is amazing, polite helpful and informative. Nothing is too much trouble she goes above and beyond.

I am very grateful to Alfred Newton solicitors in Stalybridge. We have used them to purchase our first home and can not fault the service we have received.

Amy Dickens was our point of contact and she has been on the ball from the start, she has kept us up to date with any progress that has been made throughout.

This is our first home and we have felt the support we have received has made it less stressful.

Once again Thank you

Pleasant,thorough and efficient service. Victoria and Jackie were both very professional but also very approachable and friendly.

Our Solicitor, Victoria Blomeley, pulled out all the stops in order for us to complete within an extremely tight deadline (suddenly imposed on us by the mortgage provider due to current market issues). Victoria was always on hand to answer queries and constantly kept us up to date and chased other parties to ensure we completed on time.
We are the first (and so far, only) to complete on our development, within the deadline which has saved us thousands of pounds in interest as the mortgage company had to honour our offered rate.
Thanks also to Jackie for all her assistance in getting us over the line.

I have used Alfred Newton on several occasions for purchasing and sales and always found them totally reliable.Excellent service throughout. Amy was efficient, informative and the purchase transaction went through smoothly.Highly recommend their services.