Did the virtual doctor visit. Immediately paid my money, but over 2 1/2 hours waiting and still no call, but they took my money upfront. Call the 888 number for questions leaves you on hold forever th... Toon meer
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Lees wat reviewers zeggen
Horrible, uncaring company. Tired to ask a question about an expensive product and and finally got an email from a "Kylie" telling me that I had to have my physical therapist call them! Honestly, if A... Toon meer
Bedrijf heeft geantwoord
Bad advice on sizing from their customer service. I kept ordering until I got the right size. When I requested authority to return the two finger splints that didn’t fit, they never responded. They w... Toon meer
Bedrijf heeft geantwoord
AliMed's "Bait & Switch' SCAM! They advertised a Lift for $277.25 which weighs over 150# and charged $23.99 for Freight. I was sent a 1# Canvas Strap via UPS. I REFUSED delivery and UPS returned it to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
Contactgegevens
297 High Street, 02026, Dedham, MA, Verenigde Staten
- 800.225.2610
- customerservice@alimed.com
- alimed.com
1,2
Zeer slecht
781 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have not received what I ordered yet
I have not received what I ordered yet. When I receive my order, I will let you know.
I don’t know when or where my order is.
14 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Sharon,
Thank you for reaching out. Your information has been passed along to the appropriate team for review.
With appreciation,
The AliMed Team
I ordered what I thought was an Iceman…
I ordered what I thought was an Iceman it turned out to be just a wrap for the knee for one. When I called your customer service your agent was extremely rude and difficult to deal with. I still haven't recieved my RMA # so I can send the item back. I am calling again tomorrow if I don't get it.
14 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Shawn,
We appreciate you providing feedback, and would like to apologize for the experience you've received. This information has been passed along to the appropriate team for further review.
Thank you,
The AliMed Team
The products are great .
The products are great .. shipping is pretty high for what I ordered.
13 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
AliMed is constantly working towards a seamless experience for all our customers, and we are glad to have met that mark with you. The information regarding the shipping charges has been passed along to the appropriate team.
Thank you,
The AliMed Team
I bought an AFO for my mom and it…
I bought an AFO for my mom and it worked so well. Her gait looks so much better and she feels more stable when walking.
13 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate the feedback about our recent experience. AliMed has built its reputation on the high-quality product offerings, and we are glad to hear the product you've purchased has worked for your mother.
Thank you,
The AliMed Team
Wrong product sent.
13 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
We apologize that you were sent the incorrect product. Your information has been passed along to the appropriate team for review. Should you have additional questions in the meantime, please email customerservice@alimed.com.
Thank you,
The AliMed Team
Instructions for the heel cups are inadequate.
Instructions for the heel cups are inadequate. I need more understanding of the heel cups I ordered. I have called and emailed but no response yet. So, I have not installed them yet.
13 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Russel,
Thank you for taking the time to provide feedback. We apologize for the delay in getting abck to you regarding the questions you have. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
Antwoord van AliMed
Thank you for providing feedback. AliMed works to provide great service and high-quality product offerings for all our customers, and we are glad to have met that mark with you.
With appreciation,
The AliMed Team
did NOT receive item described
did NOT receive item described. called customer service agent was not interested. would not allow return even thou stated in ad that returns were accepted. very uncaring and unfriendly place to do business. will most likely need to contact B.B.B. to get any kind of action from them.or I will be stuck with an over priced stand that I cannot use. THERE HAS TO BE A BETTER PLACE TO DO BUSSINESS WITH. if there was a lower rating than 1 star I would have used it!
12 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Mark,
Thank you for taking the time to provide feedback. We apologize for the experience that you've received. This information has been passed along to the appropriate team for further review.
Sincerely,
The AliMed Team
It has not been installed yet but it…
It has not been installed yet but it looks good I think we’re going to paint it first thank you
12 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback. AliMed is known for its high-quality product offerings, and we are glad to hear the product you've purchased is expected to work for you.
Thank you,
The AliMed Team
My product meet my expectations...very…
My product meet my expectations...very pleased with its size and comfort..I was hesitant with the blk/white zebra pattern but perfectly fine with it once I saw it in person..I recommend this product.
11 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide feedback, Jean! AliMed is known for its high-quality product offerings that span from hospital to home, and we are glad to hear the product you've purchased works for you.
With appreciation,
The AliMed Team
Your web site wasn’t user friendly
Your web site wasn’t user friendly. I called to fix it and it wasn’t showing up yet and it was a pain to deal with.
11 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for providing feedback, specifically surrounding our website, and we'd like to apologize for the experience you've received. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
I have been trying to return and item…
I have been trying to return and item for 3 weeks now and I get nothing but attitude when i call and still no return. It’s extremely frustrating.
11 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to reach out. We apologize for the delay in the return process, we strive to provide a timely process and it looks like we've miss that mark with you. This information has been passed along to our customer service team for further review.
With appreciation,
The AliMed Team
Received new order
If you order the wrong size just hope they give you the credit for the wrong one you sent back. But I did get the new one and it fit.
11 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hi Shirley,
Thank you for taking the time to provide feedback. AliMed works to provide a great experience for all our customers, and we are glad to have met that mark with you.
With appreciation,
The AliMed Team
i still have not received my SIjoint…
i still have not received my SIjoint belt that was ordered 2 whhks ago and which you charged me +/- $10. to deliver.
10 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Don,
Thank you for reaching out about your recent order. We aim for timely delivery on all our products, and we apologize for the delay in getting your product to you. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
only two stars
Not so happy with the quality of the sleeve. Thumb hole not finished. Hand section very loose
10 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for providing feedback, especially on the product. We apologize for the quality you're received. Should you have additional questions, please email our customer service team at customerservice@alimed.com.
With appreciation,
The AliMed Team
Antwoord van AliMed
Thank you for providing feedback. AliMed is known for their high-quality product offerings that span hospital to home, and we are glad to hear the product you've purchased has worked for you.
With appreciation,
The AliMed Team
The wedge seat cushion with removable…
The wedge seat cushion with removable pommel was effective in helping my Mother’s seating position in her wheelchair. The cushion dimensions were not available on the website, specifically front edge thickness of 3 inches which tapers to 1 inch at the back.
10 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hi Tina,
Thank you for providing feedback. AliMed is known for carrying high-quality products that can be used in the hospital or home, and we are glad to hear the wedge seat cushion you've purchased has worked for your mother. The information about not having the correct size listed has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
item came a week later than I thought…
item came a week later than I thought it would. It would have been much more useful having it earlier.
9 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to reach out. We apologize for the inconvenience that you've experienced with the delay in receiving your product. This information has been passed along to the appropriate team for review.
With appreciation,
The AliMed Team
thank you for your delivery it was…
thank you for your delivery it was p-erfect
9 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for reaching out, Judy. AliMed is known for its product offerings and quick delivery, And we are glad to hear we have met that goal with you.
With appreciation,
The AliMed Team
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