Did the virtual doctor visit. Immediately paid my money, but over 2 1/2 hours waiting and still no call, but they took my money upfront. Call the 888 number for questions leaves you on hold forever th... Toon meer
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Lees wat reviewers zeggen
Horrible, uncaring company. Tired to ask a question about an expensive product and and finally got an email from a "Kylie" telling me that I had to have my physical therapist call them! Honestly, if A... Toon meer
Bedrijf heeft geantwoord
Bad advice on sizing from their customer service. I kept ordering until I got the right size. When I requested authority to return the two finger splints that didn’t fit, they never responded. They w... Toon meer
Bedrijf heeft geantwoord
AliMed's "Bait & Switch' SCAM! They advertised a Lift for $277.25 which weighs over 150# and charged $23.99 for Freight. I was sent a 1# Canvas Strap via UPS. I REFUSED delivery and UPS returned it to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
Contactgegevens
297 High Street, 02026, Dedham, MA, Verenigde Staten
- 800.225.2610
- customerservice@alimed.com
- alimed.com
1,2
Zeer slecht
781 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Got what I ordered very quickly without…
Got what I ordered very quickly without any hassle. Great price too.
21 november 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback. AliMed is known for it's responsiveness and quick delivery times, and we are glad to have met that mark with you.
Looking forward to doing more business in the future,
The AliMed Team
thank you for your service.
20 november 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to reach out. AliMed strives to provide exceptional service for all our customers, and we are glad to have met that mark with you.
Looking forward to doing more business in the future,
The AliMed Team
They did an unauthorized credit card…
They did an unauthorized credit card transaction. I made 2 calls. Money came out of my account and it has not been returned to my bank as of yet. I called my bank and they are working with me. 284.75. I left a message with a supervisor to call me, I haven't received a call back either.
19 november 2019
Review zonder uitnodiging
Antwoord van AliMed
Hi Stephanie,
Thank you for providing feedback about your recent experience. Your information has been passed along to the appropriate team for further review. Should you need assistance in the meantime, please email customerservice@alimed.com.
Sincerely,
The AliMed Team
Probably the most inefficient customer…
Probably the most inefficient customer service department I have ever had to deal with. Product was excellent. I probably won’t use them again though.
18 november 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to reach out. Your feedback is important to us, and it has been passed along to the appropriate team for further review.
Thank you,
The AliMed Team
Antwoord van AliMed
Thank you for taking the time to reach out regarding your recent order with us. AliMed's priority is a quick order process from our knowledgeable customer service team.
Looking forward to doing more business in the future,
The AliMed Team
I liked the splint but the shipping is…
I liked the splint but the shipping is high and the restocking fee is ridiculous
16 november 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to reach out about your recent order with us. Your feedback has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
I ordered my package a month ago and…
I ordered my package a month ago and didn't receive it only to find out that my package was returned due to not having my apartment number. The package was returned to the post office and shipped back to AliMed. My money has not been refunded still. What pisses me off is I realized that the shipping address needed the apartment number way before it was shipped and when I called and told them this they said well we can't communicate with the delivery person to let them know. What the hell. Worst part is I needed a splint for a patient and the patient is now discharged from the facility without a splint. Terrible company. Will likely never go through them again for our company needs.
15 november 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback on your order, This information has been passed along to the appropriate team for further review.
Thank you,
The AliMed Team
Delivery takes a while but the product…
Delivery takes a while but the product is good.
8 november 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback. AliMed strives to provide a seamless experience from beginning to end. And we are glad to have met that mark with you.
Thank you,
The AliMed Team
Customer service rep was great!
7 november 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide feedback. AliMed strives to provide exceptional service for all our customers, and we are glad to have met that mark with you.
Looking forward to doing more business in the future!
The AliMed Team
Product was good ...
Product was good ...
Packing of the items was terrible. The boxes were all beat up and ripping apart. Therefore the product was hanging out.
7 november 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Debbie,
We appreciate you taking the time to reach out. We apologize for the state of your package, as that is not the norm for us. This information has been passed along to the appropriate team, should you need further assistance please email our Customer Service team at customerservice@alimed.com.
Thank you,
The AliMed Team
I have requested a return and I was…
I have requested a return and I was promised a return lable 2 weeks ago and still have not received anything. I own three hotels and would never shop from this site again!
1 november 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to reach out. We apologize for the inconvenience you've experienced. This information has been passed along to the appropriate team for review.
Thank you,
The AliMed Team
This is the worst company DO NOT USE
This is the worst, bought their top of the line brace for wife who has drop foot, Came in a ziplock bag, ridiculous and diid not fit at all.
Attempted to return, no can't..because you opened the bag. ^00+ dollars down the toilet. Never buy from them, terrible customer support.
26 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Michael,
Thank you for taking the time to provide feedback. We apologize for the recent experience that you've received. This information has been passed along to our customer service team for further review.
With appreciation,
The AliMed Team
bad Customer service
This is considered a very trustworthy company . The Dermasaver forearm tube , dermasaver leg tube and shin tube were huge . I tried multiple times to reach them to return the products and hung up in frustration many times . E- mails went unanswered. When I finally got through , after a 25 minute wait again, I was told it was too long after the order and they would not accept a return .
21 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Corina,
Thank you for taking the time to provide feedback. We apologize for the inconvenience that you've experienced during your ordering process, this information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
The product they sent was not what I…
The product they sent was not what I wanted. I called their return department to get a RMA # and they told me they would email it to me. After a week I called back and ask what happened,they said they were working on it and I should be next. That was almost two months ago and still no RMA#. In my opinion they are lairs and thieves and if your smart you will not do business with these crooks.
16 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Larry,
Thank you for taking the time to provide feedback. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
5 Stars
I order orthotics for everyday wear. Order fulfillment is phenomenal! The order always arrives so fast I wonder if you have ESP. Thanks!
15 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for providing feedback, Jane! AliMed works to ship in stock-items the same day they are purchased, and we are glad to hear that you've received your order in a timely manner.
With appreciation,
The AliMed Team
Ordered in line n arrived quickly
15 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback. AliMed is known for quick deliveries, and we are glad to have met that mark with you.
Sincerely,
The AliMed Team
A quintessential important resource for…
A quintessential important resource for therapists world wide. Not the least of which the human compassion component to their business model.
14 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for providing such great feedback, Roger! AliMed has built it's reputation on exceptional customer service, and we are glad to hear the accolades you have for our company!
Looking forward to doing more business in the future,
The AliMed Team
Still waiting for someone to contact me…
Still waiting for someone to contact me about my shipment that incorrect. They said it would take 5-7 business days to email me how to make the exchange. I have two more days to wait. Shouldn't take that long to inform me how to handle the exchange.
14 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Betty,
Thank you for providing feedback. Timeliness is an important aspect to our service to customers, and we apologize for the experience you've had. This information has been passed along to the appropriate team for review.
Sincerely,
The AliMed Team
For the Wonder Flo Cups
For the Wonder Flo Cups, I would have liked the option to purchase extra buttons. The buttons do not have a long life.
14 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to reach out. AliMed works to provide high-quality products for all our customers, and we are glad to have met that mark with you. The feedback about the product has been passed along the appropriate team for review.
With appreciation,
The AliMed Team
I ordered three sets of toothbrushes
I ordered three sets of toothbrushes, however I received only two sets. Please check the status of the third set of toothbrushes.
Thanks
14 oktober 2019
Review zonder uitnodiging
Antwoord van AliMed
Hello Roslynn,
Thank you for reaching out. We apologize for the delay in getting your entire order to you. This information has been passed along to our customer service team for review.
With appreciation,
The AliMed Team
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