Did the virtual doctor visit. Immediately paid my money, but over 2 1/2 hours waiting and still no call, but they took my money upfront. Call the 888 number for questions leaves you on hold forever th... Toon meer
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Lees wat reviewers zeggen
Horrible, uncaring company. Tired to ask a question about an expensive product and and finally got an email from a "Kylie" telling me that I had to have my physical therapist call them! Honestly, if A... Toon meer
Bedrijf heeft geantwoord
Bad advice on sizing from their customer service. I kept ordering until I got the right size. When I requested authority to return the two finger splints that didn’t fit, they never responded. They w... Toon meer
Bedrijf heeft geantwoord
AliMed's "Bait & Switch' SCAM! They advertised a Lift for $277.25 which weighs over 150# and charged $23.99 for Freight. I was sent a 1# Canvas Strap via UPS. I REFUSED delivery and UPS returned it to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
Contactgegevens
297 High Street, 02026, Dedham, MA, Verenigde Staten
- 800.225.2610
- customerservice@alimed.com
- alimed.com
1,2
Zeer slecht
781 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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International purchase
This purchase was for my cousin in Egypt, I just wanted to make sure that she is happy with it before I did the review. She is very happy with the Alimed Tibial fracture brace, the product is great. I just want to thank the company for great customer service. A special Thank you to Miss Robin Germain from International sales for her assistance.
Thank you Alimed
2 februari 2020
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback. AliMed strives to provide high-quality product offerings for all our customers, and we are glad to have met that mark with you!
Thank you,
The AliMed Team
I ordered from AliMed 3 months ago
I ordered from AliMed 3 months ago. First i think the order was lost, then weeks later when I reached out, they wanted me to reach out to someone different, because the person originally handling was now in a different department. After a couple of weeks, we still didn't have it. Then it was on backorder. Then they finally shipped it, but with the wrong Attn: line on the address. So, I still don't have it. This was for an ADA accommodation. If you have another alternative, go somewhere else!
30 januari 2020
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide feedback about your recent ordering experience. We apologize for the inconveniences that you have encountered. This information has been passed along to the appropriate team for further review.
Sincerely,
The AliMed Team
Products are of great quality and…
Products are of great quality and arrive in a timely manner.
30 januari 2020
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback about your recent experience. AliMed strives to provide high-quality product offerings and quick delivery, and we are glad to have met that mark with you.
Thank you,
The AliMed Team
Terrible service
Terrible service. Purchasing was easy, although shipping charges were ridiculous. Tried to request a return online by filling out their online form. No answer. Tried calling several times selecting the "return" option. Line rings, rings, rings - Sorry, no one available to take your call right now {hang up}. Called again and this time selected the "Place an Order" option, got someone on the line right away. Hmmmm. person took my information and told me it will take 7 to 10 business days to hear back from the Return team with a return authorization #. I already know they charge a 20% restocking fee. Stay away. There are other, better options online.
28 januari 2020
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide feedback from your recent experience. We apologize the inconveniences that you've received. This information has been passed along to the appropriate team for further review.
Sincerely,
The AliMed Team
I wish the online pic showing the…
I wish the online pic showing the underside and traction would of been better. It has a nice cushioned sole. I got it in a timely matter. Good service.
15 januari 2020
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide feedback. AliMed strives to provide exceptional service and timely delivery for all our products, and we are glad to have met that mark with you.
With appreciation,
The AliMed Team
These are wonderful makes my toe feels…
These are wonderful makes my toe feels better
9 januari 2020
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide feedback about your recent order. AliMed is known for having high-quality product offerings, and we are glad to have met that mark with you.
With appreciation,
The AliMed Team
When I was unsure if Alimed could help…I asked.
When I was unsure if Alimed could help me with my intended purchase and whether it could be shipped to me here in Australia, I emailed my query to the Customer Service Team; they were only too happy to assist me. Despite the Holidays surrounding Christmas Day, I received my purchase, a Comfy Ambulating Heel Boot Orthosis, 4 Business Working Days later, Many thanks Alimed.
9 januari 2020
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback surrounding your recent ordering experience. AliMed strives to provide a quick, seamless process no matter where in the world you may be located. And we are glad to have met that goal with you.
Thank you,
The AliMed Team
Did not receive 1 of the 4 items within…
Did not receive complete order within the shipping time frame given and given no notice that items are backordered, this is distressing because patient need for items were time sensitive.
7 januari 2020
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to reach out. We apologize for the experience that you've received. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
Order was canceled
Order was canceled and item still shipped and still have not received return shipping instructions
7 januari 2020
Review zonder uitnodiging
Antwoord van AliMed
Hi Sarah,
Thank you for taking the time to reach out about your recent experience. We'd like to apologize for the experience you've received, this information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
Always great prices and quality products!
The holiday season isn't the best time to need medical supplies delivered timely. They did their best and we got what we ordered.
Always great prices and quality products!
18 december 2019
Review zonder uitnodiging
Antwoord van AliMed
Hi Sheila,
Thank you for taking the time to provide feedback. This time of year is tough for timely deliveries, especially when it comes to getting medical supplies delivered. AliMed is glad to hear that you've received your order and are happy with the product.
With appreciation,
The AliMed Team
Whenever I place an order with Alimed…
Whenever I place an order with Alimed it is acknowledged right away. I don't seem to have many issues as far as backorders. We have our items shipped to Toronto, Canada and everything is always seamless and we receive our orders on a timely basis
12 december 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide such great feedback. AliMed is constantly working towards creating a seamless transaction for all our customers, and we are glad to have met that mark with you.
Looking forward to doing more business in the future,
The AliMed Team
Antwoord van AliMed
Thank you for taking the time to reach out, and we'd like to apologize for the inconvenience you've experienced. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
terrible customer service
9 december 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback for us. This information has been passed along to the appropriate team for further review.
Sincerely,
The AliMed Team
Antwoord van AliMed
We appreciate you taking the time to provide feedback. AliMed is known for its high-quality product offerings and quick deliveries, and we are glad to hear that you've received your products.
Thank you,
The AliMed Team
Slow respond and overcharge the credit…
Slow respond and overcharge the credit cards
3 december 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for providing feedback. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
The customer service that I received…
The customer service that I received was incredible! We will definitely continue to do business with AliMed.
3 december 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback, Jamell. AliMed is known for its exceptional customer service, and we are glad to have met that mark with you.
Looking forward to doing more business in the future,
The AliMed Team
Expensive but the “ice finger” is an…
Expensive but the “ice finger” is an excellent product for establishing oral motor control and sucking behaviors in patients with severe Dysphagia!
2 december 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide feedback, Karen. AliMed strives to provide high-quality products for all our customers, and we are glad to have met that mark with you.
With appreciation,
The AliMed Team
Fits perfectly!
26 november 2019
Review zonder uitnodiging
Antwoord van AliMed
We appreciate you taking the time to provide feedback. AliMed is know for their high-quality product offerings, and we are glad what you've ordered works for you.
Thank you,
The AliMed Team
Antwoord van AliMed
We appreciate you taking the time to reach out. AliMed is known for it's speedy shipping, and we are glad to have met that mark with you.
Thank you,
The AliMed Team
Lauri in customer service was a charm…
Lauri in customer service was a charm to work with
22 november 2019
Review zonder uitnodiging
Antwoord van AliMed
Thank you for taking the time to provide feedback. AliMed is known for it's exceptional customer service team. And we are glad to hear that is what you were met with when you spoke with Lauri.
With appreciation,
The AliMed Team
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