Allied Pharmacies Reviews 

I would like to express my appreciation for the excellent service provided by my local pharmacy Allied Vero Terrace. The team are always efficient, professional, and courteous. My partner and I recently attended for our Covid and flu vaccinations, and the process was extremely well-organized and handled with great care. We are very pleased with the overall experience and grateful to the staff and management for maintaining such high standards of service.

This review is for the branch on Alverton Street, Penzance, Cornwall - 20/10/25

Firstly I would like to start with my utmost praise for the professionalism and helpfulness of the young lady that served me today. This young lady has served me in the past and has always shown total competence & compassion towards me and other customers that have also been in the pharmacy. There had been a mix up with my prescription, which it would seem was a technical issue from my surgery, certainly not an error of the very helpful staff's part, which the young lady in question was working hard to resolve (whilst also helping other customers at the same time, therefore not holding anyone up), multitasking brilliantly.

So, now on to my 'complaint/concern' !

Whilst all was going well, situation being resolved, the pharmasist appeared from the back and was totally unprofessional, belittling and quite frankly I think bullying toward the young girl, who, even though maintained full politeness and proffessionalism throughout I could tell was quite uncomfortable. Therefore my main reason for this review is her safety & wellbeing.

The pharmasist was quite blunt to me, basically telling me to sort this situation our myself!

I'm not sure is this is a platform I should be writing this but didn't know who to contact and certainly didn't want any further dealings with the pharmasist myself.

The staff at the cholsey branch have been consistently wonderful, quick and efficient service in getting prescriptions ready. If I ever have an issue or query, the staff are more than happy to assist. A big thank you to the staff for being so incredibly helpful.

Collected my prescription today and although very busy they were helping customers very quickly, they genuinely seem to improve with time, especially with the text service. Its so good and refreshing to see these improvements when most other High street big names are getting worse.

I swapped from Tesco pharmacy to this pharmacy in Mill Street, Driffield, East Yorkshire, and I’m so glad I did! Always quick to dispense, have gone above and beyond for me and all with lovely smiles - which is always a testament to management.
Thank you so much

Since alied took over service has been excellent polite and helpful thank you to the new superviser for henrys lolly pop its a pleasure now

Buntingford allied pharmacy - i will not return! Very disappointed in the poor customer service. I took my poorly baby in with a rash and asked to speak directly with the pharmacist. The girl at the counter asked me for details in the middle of the shop, not allowing me any privacy. She relayed the information to the pharmacist who refused to speak with me or even glance at my baby. No advice at all given. Just fobbed off and told to go to the GP - surely this is what the pharmacist is meant to deal with: minor ailments to take the pressure off already overloaded GP practices?! Uncaring attitude and bad service. I have moved all my family's prescriptions to the other pharmacy on the high street after this incident.

We take for granted that the services we receive are a given, many services fall under the radar and are not given the recognition they deserve. I can only give the highest recommendation to the Queensway Pharmacy in Gainsborough. Whenever I have had a telephone conversation nothing has been too much trouble served with courtesy, compassion and professionalism. My medication is always delivered promptly and with a smile. Well done to all of you and thank you.

Chemist loved locations in blackpool and couldn't be bothered to update web look up or leave a note on the old location luckily the helpful medical centre pointed me in right direction. Not ideal and staff couldn't really care less

I have skin problem on my finger, which no-one has been able to come up with any ideas on how best to manage.
The lovely person serving us listened to and understood the problem, spoke to the pharmacist who took time to do some research and come up with a possible solution.
I’m deeply indebted to the team at Allied who’ve made me feel valued and listened to.
Many thanks!
Review written by my friend Donna, on my behalf as I have Alzheimer’s.

I feel awful to write this complaint as it is one store In particular and the staff there that are letting the company down. This has happened to me 3 times. I call to say I’m picking medication up and that I will be there about 5:50pn due to working. I have got there with 8 minutes to spare and the shutters are down and staff have left. The pharmacy is supposed to shut at 6pm. So therefore the staff will be leaving after 6pm as they would have to close computers down etc. this does not happen and staff leave before they are supposed to. This is the allied pharmacy in Hull Marfleet.

Louise made my visit, i went in with a chest infection & something caught as per, & she helped me choose the best products available for myself thank you louise🩷

They can never find prescriptions shop is utter chaos and its thilfy

Allied Pharmacy Middleton on Sea , West Sussex.
What an excellent service by the pharmacy and the delivery driver. I can’t thank them enough for their excellent customer service.
I do recommend this pharmacy.
THANKS

I have always used Rowlands Chemist for many years but I will not be using the new owners, Allied Pharmacy.
I put my repeat prescription in on Tuesday 27 May, was told to come back in a week. Went in on Wednesday 4 June to collect it but was told that the Surgery hadn't released it yet. Was told to check with my Doctors Surgery.
On checking with Surgery, they told me that no request had been made since 4 April!
Do you wonder why I don't trust this Pharmacy!

Every single time a prescription is put in there's an issue with it. Lloyds pharmacy you get your prescription there & then, Allied pharmacy (Caerphilly) takes a week, then you go back a week later to be told oh we can't seem to find your prescription. Really.
And it's every single time you put in a prescription. There is an issue with it. Staff scoff at you a lot, they ask you questions you reply & they don't believe you because they've misplaced your prescription.

Allied took over from Lloyds recently in Liverpool . The quality of service has consistently gone downhill to the point it is ridiculous. Regular scrips waiting over a week to be filled and then only if you go in and insist. Lines out the door with dissatisfied customers. Waiting in line to be told the scrip they swore would be ready today not ready yet ! Every single person in the queue had a problem getting their scrip. Store is barely stocked . After 30 years at same pharmacy site we are now switiching. Absolutely disgraceful and no excuse for it. .

Staff at Newtown Powys always very helpful and prompt with their service even when it’s rammed busy, in particular Nikki. Great service

My prescription was due a week and a half ago phoned the pharmacy to find out what's happening with delivery was told that they tried to deliver it after reviewing my cctv footage they did not try and deliver it and have still not tried to deliver it the staff are deceitful do not trust This pharmacy to deliver your medication

I had a knee operation and the Rhiwbina pharmacy were happy to deliver my prescription until I was fit enough to collect it myself. They have also reviewed my medication regularly and offered advice when I have asked for it. Very helpful staff.