AlphaSport Reviews 1.028

I love Optomo because they are fast and reliable. I have no hesitations in recommending them.

Extremely prompt email replies, delivery updates and overall service. Very impressed!!

Excellent customer experience .
Price
Communication
Delivery

The fast delivery of an ankle stirrup meant my foray to the zoo for an evening concert was not spoilt. I am so grateful for the efficient service.

Ordered Thursday morning, arrive Friday morning. Product as described. Totally seamless experience. Very impressed.

Calf sleeve too tight initially when swollen and too sore to pull up. Suggest three different calf sizes and or elastic strengths.

A very helpful website giving information and advice on the products, combined with speedy delivery, meant I could recommend this company to friends without hesitation.

I place my order online and delivery is fast.

Very reasonable prices and efficient processing of order and delivery. Very much appreciated when in pain.

Lack of communication, the product I ordered wasn't in stock and I didn't receive any communication from them I was the one that had to chase them up when my order hadn't arrived in over a week.

Easy to deal with. Timely delivery and good product. I will shop with them again.

East ordering process, well set-up website and super-fast delivery - very happy with purchase!

From the time I placed the order for Mornington Fire Brigade delivery was very prompt
When I checked to see if order was received the day after I sent it customer service was excellent

Optomo despatched my order by courier free of charge immediately and I received it within 3 days (interstate). I was able to track the item and I received it in good order. Couldn't ask for better service.

I recently purchased a Thermo Comfort Heat Pad. Wonderful service from this company with the product arriving promptly. Unfortunately the Heat Pad wasn't warm enough for what I required and at first I thought it might be a fault with the product. After discussing my concerns on the telephone, I visited the Optomo office at Underwood. Here I discovered by testing a couple of other ones, that my unit wasn't faulty and this was the maximum temperature. Unfortunately, as it wasn't warm enough for my requirements, I returned the product and Optomo immediately processed a refund. I wouldn't hesitate to purchase again from this company as I found the staff to be very courteous and helpful.

I have ordered from Optomo before and have found the service to be of a very high professional standard. Items are packed safely and delivered promptly.
Thank you

very fast on delivery and product was great

I purchased the red band and am now looking at the green and blue. They are great and such a good price. Will shop here again!

Found the website very efficient to locate exactly what I needed. Clearly marked categories and helpful ad dons if needed to improve Heath and fitness levels in one locale.

Product as advertised.
Statement of policy is that Optomo would notify when product was shipped. This they did not do.