Always Prompt Services Reviews 

First time using Always Prompt today, Sam called before he arrived, arrived on time, was lovely and polite and fixed the machine in no time at all. Sam is an asset to the team and I will definitely be using this business again.

Excellent service. Good communication regarding availability and arrival times. Matthew sorted out the problem very quickly. I would highly recommend Always Prompt Services. Thank you.

Great communication, on time and very clean and professional.✅✅✅
In a world where food customer service seems to be a luxury, Mathew provided some sunshine at the end of the very long rainbow and got the job done.
Thanks Mathew and Team

Prompt and efficient service. Thank you

Really happy with the service Will provided this morning. He quickly worked out the problem with our dishwasher and was happy to explain what was wrong and what he'd done to fix it. Friendly, on time, left the kitchen clean. Legend! Thanks for sorting it for me!

Fantastic service. Sam came out to diagnose our dishwasher fault the same day we called. Our dishwasher is, sadly, beyond repair but Sam explained the fault very clearly and gave us a recommendation for a replacement. Much appreciated!

Shanan, arrived on time and was very helpful explaining what the problem was with my dryer, took him no time to fix it. Would not hesitate contacting him again in the future. Thank you very much for you service today.

Thank you Sam for fixing our washing machine. He was on time and very friendly. The team in the office were also very friendly and helpful. Highly recommended.

Sam rang to advise he was on his way. On arrival worked promptly with a friendly manner. On completion of the job gave advice of how best to use the oven and that the smell was of no concern it was just the new element coating. Would recommend service.

Sam called 30 minutes before arriving to let me know that he was on his way and on schedule for 3.30-5 arrival. We had a friendly chat and he was done in no time. Excellent customer service. He gave advice about first use of the new element which I greatly appreciated.

Sam was an excellent technician. Friendly and explained what he was doing very clearly. Highly recommend.

Good communication from the company (Kelly) and I was particularly happy that she arranged for Sam to come a day early, especially with Xmas looming. Sam was on time, efficient, friendly and informative. I definitely recommend him.

Sam was early, efficient, professional & friendly. He diagnosed & fixed the issue promptly & with great courtesy.

With Christmas in a few days, the prospect of not having a washing machine was looming large. I was on the cancellation list and thankfully Sam was free to come by today. What a lifesaver. Sam was super polite, he explained things simply and clearly to me, and he’s left me with a machine that’s functioning again. Id go out if my way to get Sam back if ever there was the need. Thanks Sam!!

Oven fan was very noisy and we sought 3 quotes. Had 2 replies - one was a simple email with costs and the other was a phone call from Always Prompt seeking further information so they could provide a more personalised service. Their cost was virtually the same so they got the job.
Shanan checked he could come early. From his experience he said it would be an element problem not a fan problem ... and he was spot on. He even brought in the correct replacement element.
Shanan had very high customer-focussed service, was friendly and efficient.

No fuss, no nonsense, prompt and efficient service by Shannan whi obviously knows his job! All communication clear and concise!

I had no idea trying to find someone for my issue with my washing machine but found this company on line and the service was exceptional. We just got home from a holiday with lots of washing and then the machine played up in the first wash. Sam from Promotion Services was so experienced and professional. The machine was fixed in no time at all and the cost was reasonable. Highly recommend Sam..

Sam was our technician and was prompt, courteous and knew exactly what he was doing. I was very impressed how quickly he got it fixed and he explained to me how to prevent the problem happening again. Def recommend Sam.

Excellent communication from this company. Our service man Dean was friendly, prompt, professional and had the parts on hand!! He was in and out in 20 mins. I highly recommend Always Prompt Services. Thank you 😊

Great communication. Dean was on time and friendly - even the dog liked him! He was fast and had the part onboard, so our cost was less than anticipated. Great service.