As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Toon meer
When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Toon meer
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.
Contactgegevens
Verenigd Koninkrijk
- ambala.co.uk
3,9
Goed
586 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 48% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delicious sweets
Delicious sweets, fast delivery and very well packaged - everyone loved them! Definitely will be ordering more and would recommend to all.
27 mei 2026
Antwoord van Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
Sweets arrived hot so was not sure if…
Sweets arrived hot so was not sure if they had spoiled
26 mei 2026
Antwoord van Ambala
Hi Saman,
We are extremely sorry to hear about your experience.
We understand your concern regarding the sweets arriving warm, and we apologise for any disappointment this may have caused. We appreciate you bringing this to our attention and will share your feedback with the relevant team for review.
Kind regards,
Support Team
Prompt delivery of its delicious sweets
1 juni 2026
Antwoord van Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
Antwoord van Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
Antwoord van Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
The website is easy to understand and…
The website is easy to understand and clear
The regular update of your order arriving at the destination I requested
Professionalism
22 mei 2026
Antwoord van Ambala
Thank you for your lovely review. We’re delighted to hear you enjoyed your experience with Ambala. We truly appreciate your support and look forward to serving you again soon.
The Ultimate in Mithai!
The Ultimate in Mithai!! Absolutely do the best Barfi!!! Easy to order and efficient delivery!
22 mei 2026
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Nothing like original Ambala.!
Done well with advertising very colourful and professional but the actual product was a let down.
bland tasting mithai tasted just like normal local shop cheap mithai...
Ambala once used to be the go to place for your sweets but now id rank it at the bottom. Maybe it was the branch but either way I will not buy from here again.
29 mei 2026
Antwoord van Ambala
Dear Customer,
Thank you for your feedback.
We’re sorry to hear that the product did not meet your expectations on this occasion. Your comments have been noted and will be shared with the relevant team.
We appreciate you taking the time to share your thoughts with us.
Kind regards,
Customer Support Team
Bought as a gift and it arrived in time…
Bought as a gift and it arrived in time and was enjoyed by my family for Eid.
28 mei 2026
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Beautiful looking sweets in lovely tin.
I gave the sweets to my neighbour as a Eid gift so I am unable to comment on their quality, but they looked lovely and were in a lovely tin. My neighbours were very pleased.
21 mei 2026
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
The big box was delivered damaged and…
The big box was delivered damaged and several boxes inside were also damaged
21 mei 2026
Antwoord van Ambala
Hi Syed,
Thank you for your message.
We are very sorry to hear that your order arrived damaged.
Could you please share images of the damaged box so we can look into this further for you?
Kind regards,
Abha
Cake Box
Staff were good .But rasgulla and pera…
Staff were good .But rasgulla and pera wasn't soft rather it was hard and feels like it's been quite few days .It was somehow smelly . I love sweets a lot So i was so excited to try but disappointed.
30 mei 2026
Review zonder uitnodiging
Antwoord van Ambala
Hi,
Thank you for your feedback.
We are very sorry to hear about the freshness issue with the products you received. We will pass this to the store for further inspection.
Kind regards,
Cake Box
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Used collection from store but items…
Used collection from store but items not delivered. Store not very helpful but agreed to put order together. Very rushed with trays cling filmed not laminated to poor quality/ presentation. Will not be using this service again.
27 mei 2026
Antwoord van Ambala
Hi Rohail,
Thank you for your feedback.
We are sorry to hear about your experience and that the service and presentation did not meet your expectations on this occasion. Your comments have been noted and will be shared with the relevant team for review.
Kind regards,
Cake Box
Delivery on time
26 mei 2026
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Fantastic service
Great delivery service. A great gift to give to loved one via delivery.
31 maart 2026
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Delivered 24 hours late although I paid…
Delivered 24 hours late although I paid for pre 12 next day.
Called Head Office on 3 separate occasions and never heard back from Ambala as promised.
26 mei 2026
Antwoord van Ambala
Hi Ash,
We are very sorry to hear about your experience and the delay with your delivery.
We apologise for the inconvenience caused and appreciate you bringing this to our attention. We will take this feedback on board and work to improve our service going forward.
Kind regards,
Cake Box Team
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
I ordered my Ambala sweets and got them…
I ordered my Ambala sweets and got them delivered on the date I gad requested.
Only issue was that I had to wait until 3:34pm to get my delivery.
26 mei 2026
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
Great Ambala Experience
Great service, Great product & Great customer service!
Very impressed overall
26 mei 2026
Antwoord van Ambala
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your experience with Ambala. Your feedback means a lot to us, and we look forward to serving you again soon.
– Ambala Foods
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