AmeriCamp  Reviews 

270
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TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Having the Americamp team available Via email and application sessions online for support with the whole process through matchio and interviews with camps has been amazing. Americamp helped me get pla... Toon meer

Beoordeeld met 5 van de 5 sterren

Americamp were amazing throughout the full experience. From the simple and easy sign ups, to the interview stages, all the way to checking in whilst at camp… they provided so much for me embarking o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been with AmeriCamp since june 2023 (which is when i signed up for summer 2024) and the entire time they’ve been the most supportive agency with people who genuinely care!! They kept me upda... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process for the camp fair was so so helpful. You had an Americamp staff member either side of the interview and made accessing it super simple. After your interview was complete, the America... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Visaconsultant
  4. Zomerkamp

Geschreven door het bedrijf

Are YOU ready for the Summer of a Lifetime? To teach your favourite sports, or to be a camp counsellor? AmeriCamp is the place for you! For 9 years running, we have been voted the best choice for students. Join the AmeriCamp Revolution and work at a Camp in America! 🇺🇸


Contactgegevens

4,5

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TrustScore 4.5 uit 5

270 reviews

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4,5

Alle reviews

(270)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great staff

Great staff, lots of support. I had an absolutely amazing day and I fully recommend them to anyone planning their next adventure to America.

26 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very efficient and lovely staff

I was placed in what was apparently record time. Laura, my coordinator, was such a great help and was incredibly friendly. She found me a camp in under a week and from there it has been easy sailing. All round great, stress free experience.

11 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great

Laura has been very helpful throughout my whole application process!

9 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stress free experience

Laura has been an amazing coordinator, always there to help and very good communication. The whole AmeriCamp team are super helpful and so easy to work with!

1 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AmeriCamp vs Covid

Throughout covid, I was fully expecting for my plans for go out the window and my dreams of attending an American summer camp would be put on hold. However, I received continuous updates and support and cannot express my gratitude for how helpful the AmeriCamp team was. Over the last few weeks in particular, my main point of contact Laura has been incredibly helpful and genuinely invested in getting me placed in a camp. Looking forward to summer!

1 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

very good

really good communication and super helpful, excited for summer 2022 :)

30 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So helpful

The whole team is so helpful and my application and interview process has gone so smoothly and i am now placed in a camp for summer 2022 and have had great communication throughout. 100% recommend x

20 januari 2022
Review zonder uitnodiging
Logo AmeriCamp

Antwoord van AmeriCamp

Hey Daisy,

Thank you so much for your review, I really appreciate it. It's been a pleasure getting you plACed at the camp that you love :) Can't wait to start the visa process!

Thanks,

Jovana x

Beoordeeld met 5 van de 5 sterren

I spoke to a lovely gentleman called…

I spoke to a lovely gentleman called Callum (from Manchester area UK) on the phone who was absolutely excellent with all my questions and has peaked my interest further into this camp America.

4 januari 2022
Review zonder uitnodiging
Logo AmeriCamp

Antwoord van AmeriCamp

Hey Todd,

It was fantastic to speak to you about the AmeriCamp program. I can tell from our call that you will be an awesome AmeriCamp counsellor.

Here's to Summer 2022!

Cal

Beoordeeld met 5 van de 5 sterren

The company itself is brilliant

The company itself is brilliant; what the staff say they'll do, they will do, and they'll be more than willing to help you every step of the way. However, through no fault of theirs, my application had to be terminated, since the external body responsible for checking over health forms did not deem me suitable due to the dosage of my antidepressant medication. Reason cited; they're being super-vigilant this year (due to the ongoing pandemic), and as I also found out, no US embassies anywhere are even offering appointments to those who aren't US nationals.

I can't fault AmeriCamp whatsoever - they even offered to refund me the fees I'd paid (a kind gesture which I wasn't expecting, so that's definitely a plus). Staff very pleasant and likeable. Just a pity that the powers that be C-blocked me from what would've been a rewarding and exhilarating American experience.

Here's hoping I will be more lucky next year.

12 april 2021
Review zonder uitnodiging
Logo AmeriCamp

Antwoord van AmeriCamp

Hey George,

Thank you for taking the time to leave us a review, we really appreciate the feedback!

Although working at camp is an amazing experience it also has its stressful parts, so none of the team would want to risk having you in an environment which may be too intense alongside such a high dosage of your antidepressent mediation.

We really hope that you are able to join us in the future and we are super happy that you are keen to try again for next year. In the meantime, stay safe, and get in touch if you need anything!

Much love,

The AmeriCamp Team x

Beoordeeld met 5 van de 5 sterren

Jen and Callum

I spoke with Jen and Callum separately on the phone about my application, they went through what I would have to do and how I could complete it, making everything very clear and gave in depth information about the next steps. Not only that, they were both so easy to talk to and very friendly.

***** < 5 stars for you guys thank you so much! Suzy x

9 maart 2021
Review zonder uitnodiging
Logo AmeriCamp

Antwoord van AmeriCamp

Hey Suzy,

Thanks so much for taking the time to leave us such a lovely review!

It's amazing to hear that you have had such a great experience on the program so far and it's always brilliant to hear that our wonderful team are friendly and giving you great information!

We can't wait to keep going with your application to make sure that you have the best Summer with AmeriCamp!

Love,

The AmeriCamp Team x

Beoordeeld met 1 van de 5 sterren

No one knows what is going on!

I started my Americamp journey in January 2020 and it is still ongoing. I am just going to write down some of my experiences below.

At first my application was cancelled, I’m still not sure why it happened, I can only guess is that I was talking to a different person each time I had to email asking questions that someone got confused.

I went to a mandatory visa meeting (Spring 2020) and the staff members hosting the meeting were an hour and a half late! It also said on the email that this would be 5 hours long, it was barely 2 hours. Some people came from far away to London for this meeting and we’re annoyed that it was so short, me included. Seems like a waste of my time and money when it could’ve easily been done via zoom (they were setting up an online presentation but we were told you would have to pay £30 to access it).

Last year there was a group chat with staff and customers. It was actually quite useful but as soon as the questions started getting too difficult, without warning they just removed everyone from the group. They could have at least given a heads up or just removed the staff. Made it seem like they didn’t have any answers.

After camp was cancelled for the summer there were no signs of any refunds. I was told that it wasn’t possible although I’m sure some people did, instead they offered you money off another one of their packages or to be transferred to next year. Reading another review, they replied to say that refunds are not possible as the money is used for the application, but how do they make a profit then AND how have other companies given refunds? At least a partial refund would help the people that no longer want to participate. I understand not receiving a refund for my DBS.

Now onto this year...

One of the most annoying things about Americamp is the lack of updates. I haven’t really received any email updates since last year. You’d think that after the four step plan was discussed in the government yesterday they would have an email ready talking about the review of international travel in May.

Along with the updates. According to their Instagram they have been having online job fairs with the camps. I had no idea of this until I looked at their Instagram.

In my opinion this is a poorly led company with staff that don’t have a clue what is going on. I would not recommend Americamp to anyone and wish I had gone with another company. The only good thing about this company is Kyle, who answers emails very quickly and is helpful.

23 februari 2021
Review zonder uitnodiging
Logo AmeriCamp

Antwoord van AmeriCamp

Hey Jasmine,

We're really sorry to hear that you haven't had a good experience with the AmeriCamp program. We try to make sure that our applicants have the best time so this is sad for us to see.

We have tried to reach out to you for the past week to talk through where we went wrong in your case. We will talk a bit more about the different points you raise to try and shed some light, but it would be brilliant if you could get back in touch with us so we can sort this out!

For the orientation meeting that you mention, we have to ensure that applicants arrive earlier than the start, so as to make sure that no one misses any of the vital information. We did ask that you set aside 3 hours of your time for the meeting to make sure that we left enough time for questions, sometimes this is shorter and sometimes this is longer depending on the number of applicants who attend. We do apologise that this inconvenienced you, and completely understand that travelling such a distance is frustrating, it was, unfortunately, a visa requirement for the J1 program last year, and therefore essential for the program.

We made the decision to close the applicant group chat last year for the sake of the wellbeing of you and the rest of our applicants. During the height of the COVID restrictions in Spring last year, there was mass panic in the group chat at all hours of the day. We tried to manage this as best we could and get back to all questions, but we, unfortunately, weren't able to man the chat through the night. At these times we would find that we were unable to answer everyone's questions, and instead, these were being answered inaccurately by worried applicants, causing a spiral of panic. We closed the group chat for this reason and replaced it with a regular COVID update bulletin on our website. We also rang through everybody individually on a regular basis to check-in, as well as advising applicants to email in with specific questions to our info account which was manned for 8hrs a day every day (and outside of these hours during peak times).

We are sorry that you feel as though you have not been kept up to date this year. We can see that you have had regular email contact with Kyle. We also have been sending biweekly newsletters with updates on travel and key information for camp. We are constantly trying to find new ways to ensure that our applicants are kept up to date, so we will take this feedback on board!

Job fairs this year have been slightly different from any other year as we have had to run them virtually. Camps have approached us with specific roles that they are looking to fill and we have matched applicants whose skills and experience match best to interview. We wouldn't want to place any of our applicants in a role that wasn't suited to them, this is why we haven't advertised our online fairs and why only certain applicants have attended them. We hope this helps to explain! The vast majority of our hiring is done online, camps review your application and then will get in touch to schedule an interview with you!

We can only apologise that you have not had a good experience with AmeriCamp as we really take pride in our customer service. We try our hardest as a company to make sure that everyone who joins our program has a brilliant time, not just whilst at camp but during the application process too. We would urge you to get back in touch with us so that we can see where we went wrong.

Otherwise, we wish you the best of luck in whatever you decide to do next.

Love,

The AmeriCamp Team x

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