What amazing, helpful and friendly service I received from Girish at your outlet store last week! Very refreshing in these days of online bots! I would happily shop there again and I have no hesitatio... Toon meer
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I had trouble getting through online and so spoke to a really helpful person who said he would send me a link to pay direct to Andrew Martin. From that moment on everything ran so smoothly up until I... Toon meer
I've shopped with Andrew Martin for years and never had a bad experience. I am never rushed in store, allowed to browse through their vast collection at my own speed. All samples arrive on time and fa... Toon meer
First time purchaser based on a recommendation from a friend. Very happy with the website and impressed with the quality of products available. I am sure I will be returning in the future. Fast delive... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
All the world’s a stage and at Andrew Martin we bring its theatre vividly to life. Drawing upon a global spectrum of influences, we create characterful interiors that immerse, transfix and transport.
Andrew Martin - Make your Design Discovery
Geschreven door het bedrijf
- Our Rich Design History
- Since 1978, we have been at the forefront of global design. From championing the best interior designers to shining a light on hidden cultures - we have always provided a stage for discovery and celebration.
- What We Sell
- Design-led furniture, fabrics, wallpaper, lighting and accessories inspired by global travel and adventure. At Andrew Martin, we don’t believe in the tyranny of trends. We look to influences from across time, geographies and style to create original products that revel in colour, texture and form. It is about conjuring up adventurous designs that instill individuality into a home.
Fast and Free Delivery
Free Delivery for all Small Items
We offer free deliveries in under three working days for all cushions, fabrics, wallpapers and other small furniture products.
Contactgegevens
Walton Street 190-196, SW3 2JL, London, Verenigd Koninkrijk
- 02072255100
- webhelp@andrewmartin.co.uk
- andrewmartin.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff in the shop are wonderful
The staff in the shop are wonderful
Shout out to Wayne and Sophie.
Also rob the delivery guy and team fantastic as well
27 juli 2026
Antwoord van Andrew Martin
Dear Deborah,
Thank you for this wonderful review, we greatly appreciate your kind feedback!
We are so pleased to hear of your brilliant experience with our team at Walton Street and very much look forward to sharing your kind words with Wayne, Sophie and Robert.
Please do not hesitate to reach out if we can be of any further assistance. Thank you.
Warm regards,
The Andrew Martin Team
Antwoord van Andrew Martin
Dear Danielle,
Thank you so much for your 5-star review - we really appreciate it.
We hope you were pleased with your cushions and fabrics and we look forward to welcoming you again soon.
Warm regards,
The Andrew Martin Team
Antwoord van Andrew Martin
Dear Jane,
Thank you so much for your kind words. It’s wonderful to hear that you had such a positive experience with us.
We hope you enjoy your new fabric, and please don’t hesitate to get in touch if we can help with anything further.
Warm regards,
The Andrew Martin Team
Antwoord van Andrew Martin
Dear Colin
Thank you so much for your 5-star review - we really appreciate it.
We hope you enjoy your new fabric and look forward to welcoming you again soon.
Warm regards,
The Andrew Martin Team
Antwoord van Andrew Martin
Dear Simon,
Thank you so much for your kind words. It’s wonderful to hear that you had such a positive experience with us.
We hope you enjoy your new rug and please don’t hesitate to get in touch if we can help with anything further.
Warm regards,
The Andrew Martin Team
Cushion arrived soon after ordered but…
Cushion arrived soon after ordered but 2 samples not. Contacted customer service after 10 days and received immediate response and new samples posted.
7 juli 2026
Antwoord van Andrew Martin
Thank you so much for your 5-star review, we greatly appreciate you taking the time to leave your feedback!
We're delighted that your cushion arrived swiftly. Huge apologies that your samples were delayed, we hope that you love your chosen fabrics and should you need any further help, please do not hesitate to get in touch.
Antwoord van Andrew Martin
Dear Wayne,
Thank you so much for your 5-star review - we really appreciate it.
We really appreciate you choosing Andrew Martin and hope to welcome you again soon.
Warm regards,
The Andrew Martin Team
Helpful friendly real person staff and…
Helpful friendly real person staff and product arrived very quickly
13 juli 2026
Antwoord van Andrew Martin
Dear Rowena,
Thank you so much for your kind words. It’s wonderful to hear that you had such a positive experience with us.
We really appreciate you choosing Andrew Martin and hope to welcome you again soon.
Warm regards,
The Andrew Martin Team
Mixed review!
I bought 4 cushions from this company. 2 arrived very quickly but had to wait about 6 weeks for the other two with no update.
The fabrics are fabulous and the cushions well made but the feather inners are so hard and for me too large for the cushion. I've replaced them with smaller, softer feather inserts and they are lovely to sink into. I took the others to a charity shop who weren't keen to take them as they had a horrid smell!
I think it's a shame you don't give the option to buy just the covers.
16 juli 2026
Review zonder uitnodiging
Antwoord van Andrew Martin
Hello Patience
Thank you for your feedback, and we’re very sorry for the delay with your cushions. We’re glad we were able to have the missing ones made and sent directly from our workshop, but we apologise for the inconvenience caused.
We’re pleased you like the fabric and quality, but we’re sorry the feather inners weren’t to your liking. While we can supply covers without inners on request, the price remains the same due to our manufacturing process.
Thank you again for your feedback it is much appreciated.
The Andrew Martin Team
Antwoord van Andrew Martin
Dear Ellie,
Thank you so much for sharing your lovely feedback. We’re delighted to hear that you love your new Ark Cloud wallpaper.
We really appreciate you choosing Andrew Martin and hope to welcome you again soon.
Warm regards,
The Andrew Martin Team
The table I ordered had a dent in it…
The table I ordered had a dent in it and should not have been on sale
7 juli 2026
Antwoord van Andrew Martin
Hello Rachel
As soon as your order was placed, we carried out a full inspection of the table, knowing you planned to delay delivery. During this check, we identified a small imperfection and informed you immediately, issuing a full refund.
Unfortunately, this was the last item in stock and it has now been discontinued, so we couldn’t offer a replacement.
We’re very sorry we couldn’t fulfil your order on this occasion.
The Andrew Martin Team
Fabulous cushions
Fabulous cushions. Well worth the money
Terrible delivery service though.
They took it upon themselves yo deliver to our business address. Not home address
4 juli 2026
Antwoord van Andrew Martin
Hi Louise
We’re so pleased to hear you’re happy with your cushions, thank you for your kind words!
We’re very sorry about the delivery issue. Your order was unfortunately linked to a previously used address in the courier’s system, which caused it to be sent to your business address instead of your home.
We completely understand your frustration and apologise for the inconvenience caused.
The Andrew Martin Team
Excellent customer service
Excellent customer service! Beautiful sofa, and the delivery team was amazing—really helpful, professional, and attentive throughout. Highly recommended!
16 juli 2026
Review zonder uitnodiging
Antwoord van Andrew Martin
Dear Gabriela,
Thank you so much for your kind words. It’s wonderful to hear that you had such a positive experience with us.
We hope you enjoy your new sofa for many years to come, and please don’t hesitate to get in touch if we can help with anything further.
Warm regards,
The Andrew Martin Team
Called the outlet to make an order and…
Called the outlet to make an order and I got John who was excellent in dealing with my purchase.
Sonia Paterson
16 juli 2026
Review zonder uitnodiging
Antwoord van Andrew Martin
Dear Sonia,
Thank you for this wonderful review, we greatly appreciate your kind feedback!
We are so pleased to read of your excellent experience with John at the Deer Park Outlet and very much look forward to sharing your kind words with him.
Please do not hesitate to reach out if we can be of any further assistance. Thank you.
Warm regards,
The Andrew Martin Team
Antwoord van Andrew Martin
Dear Sophie,
Thank you so much for your kind words. It’s wonderful to hear that you had such a positive experience with us.
We hope you enjoy your new cushions and please don’t hesitate to get in touch if we can help with anything further.
Warm regards,
The Andrew Martin Team
Excellent sample service .
Excellent sample service ., Quality materials with great designs.
30 juni 2026
Antwoord van Andrew Martin
Thank you so much for your 5-star review - we really appreciate it.
We hope you were pleased with your samples and they helped inform your design decisions and we look forward to welcoming you again soon.
Warm regards,
The Andrew Martin Team
Antwoord van Andrew Martin
Dear Lauren,
Thank you so much for your 5-star review - we really appreciate it.
We hope you enjoy your new Truman Sofa for many years to come and look forward to welcoming you again soon.
Warm regards,
The Andrew Martin Team
Superb rug and great customer service…
Superb rug and great customer service when I needed to swap sizes over. Special thanks to Tottenham Court Road showroom team. Very pleased, thank you!
29 juni 2026
Antwoord van Andrew Martin
Dear Mose,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to hear of your brilliant experience with our team at Tottenham Court Road and very much look forward to sharing your kind words with them.
Please do not hesitate to reach out if we can be of any further assistance. Thank you.
Warm regards,
The Andrew Martin Team
Would highly recommend
My first Andrew Martin purchase, the Knox bar stools. They are gorgeous-so well made , excellent quality. Love them ! Would highly recommend
25 mei 2026
Antwoord van Andrew Martin
Dear Sarah,
Thank you so much for sharing your lovely feedback. We’re delighted to hear that you love your new Knox Bar Stools.
We really appreciate you choosing Andrew Martin and hope to welcome you again soon.
Warm regards,
The Andrew Martin Team
Very professional customer service
Very professional customer service, quick to communicate and fast delivery
15 juni 2026
Antwoord van Andrew Martin
Dear Philip,
Thank you so much for your kind words. It’s wonderful to hear that you had such a positive experience with us.
We hope you enjoy your new cushions and please don’t hesitate to get in touch if we can help with anything further.
Warm regards,
The Andrew Martin Team
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