Absolutely dreadful. This has been one of the most frustrating customer experiences I've ever had. From start to finish, it felt like nobody gave a crap. Every interaction left me more irritated... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
If I could give less than one star I would. Customer service is ridiculous. 2 year warranty apparently and my daughter's scooter has literally snapped and they reply once and dont again. Use a differ... Toon meer
Wrong item sent a month after ordering. Emails from them confirming its coming. Yet nothing dispatched until 4 weeks later. Will be contacting the bank to withhold money. This isn't the o... Toon meer
Purchased on 6th October arrived at 8th October. It's a very good electric scooter. It has 3 different modes: eco (8mph), normal(11 mph) and sport (19 mph) it also has cruise control to activate it y... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The UK & Europe’s No.1 Supplier of AOVO Electric Scooters We aim to offer our customers a variety of the latest electric scooters. We have come a long way, so we know exactly which direction to take when supplying you with high quality yet budget-friendly products. We offer all of this while providing excellent customer service and friendly support. We always keep an eye on the latest trends in electric scooters and put our customers’ wishes first. That is why we have satisfied customers all over the world, and are thrilled to be a part of the AOVO industry. The interests of our customers are always top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you. We at AOVO PRO UK believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best electric scooters at the most affordable prices, and ship them to you regardless of where you are located.
Contactgegevens
Verenigd Koninkrijk
- 07882322470
- info@aovoscooter.co.uk
- aovoscooter.co.uk
1,5
Zeer slecht
177 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My son was looking forward to his new…
My son was looking forward to his new present and when the scooter arrived a small part of the mud guard attachment had snapped. We have managed to glue this as he didn’t want to send the whole thing back but thi is not something u expect when paying all that money.
4 oktober 2021
The battery life is not good
The battery life is not good
Could do with a better longer lasting on
21 september 2021
The scooter broke after 2 weeks and…
The scooter broke after 2 weeks and completely stopped charging, I have now sent 4 emails with no reply and there doesn’t seem to be any phone number, my son bought this with his own pocket money that he had been saving and is absolutely devastated that it has stopped so working.
19 september 2021
Antwoord van AOVO PRO UK Store ®
Dear Connor,
We are aware of some of our customers having issues with our batteries, thus we have raised this with the manufacturers to avoid future customers from experiencing this problem.
Unfortunately, we do not seem to have received any correspondence from you. Could you please contact us and we will definitely be able to help you get your battery issue resolved. You can find our contact details on our website: aovoscooter.co.uk
Please note: We usually reply to all emails within 72 hours.
Kind regards,
Does what it says having great fun with…
Does what it says having great fun with this
14 september 2021
The battery is a bit iffy
1 september 2021
Antwoord van AOVO PRO UK Store ®
Dear Abdirisaq,
We are aware of some of our customers having issues with our batteries, thus we have raised this with the manufacturers to avoid future customers from experiencing this problem.
Please contact us and we will definitely be able to help you get your battery issue resolved. You can find our contact details on our website: aovoscooter.co.uk
Kind regards,
Aovo pro
Bonjour je recommande le site aovo pro uk j’ai changé mon garde boues de ma trottinette pour moins de 20 euros j’ai reçu un kit mieux que d’origine et complet .
28 augustus 2021
Scooter spare part
The rear mudguard handle bar clip came lose and was last from my granddaughters scooter. It was a simple process to go on the web site and order a replacement. The price including postage was a very reasonable 2.99. Quick delivery time and email sent confirming delivery.
25 augustus 2021
Service good but broken front mudguard…
Service good but broken front mudguard and one broke back mudguard bracket.
25 augustus 2021
Amazing product with absolutely brilliant service
The scooter arrived the next day as promised on their website. Free next day delivery is much appreciated. They responded to any requests for information within hours.
Also, the scooter is very reliable and the battery life is great. The best scooter around for the money.
I was really confused about which website to purchase from as there is so many selling aovo scooters, highly recommend buying from their website.
25 augustus 2021
Review zonder uitnodiging
Worst scooters ever
25 augustus 2021
Antwoord van AOVO PRO UK Store ®
Dear Cal,
This is a very unfair review.
Could you please detail further what is it exactly that has made you feel this way about our scooters?
Also, if you are experiencing any issues with our scooter, you can contact our technical support team and they will definitely be able to help. You can find the contact details on our website: aovoscooter.co.uk
Yours sincerely,
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.