Apera Health Group Reviews 279

I did lots of research and was reassured by the excellent reviews and feedback for Apera.
I arrived Sunday and went to a beautiful hotel. Next day everything was smooth at the clinic and then hospital. All has been explained at every step.
Had my surgery yesterday and I feel reassured and supported and feel good.
I would recommend Apera to everyone as they are efficient, professional and caring. All you would say to yourself is wish I’d done it sooner.

Excellent. Care here is fantastic and everything is so well organised. Everyone is kind and helpful. The other patients have been so kind and are helping look after me as I can alone which worried me but I needn’t of been. Wouldn’t hesitate to recommend!!!

So far so good . I did my research before choosing Apera . Costumer service is great , as it said.

Had a great experience from start to finish. Everyone really made the effort to put my mind at ease. I was a solo traveler and didn’t feel like I was alone once. Which is great. Would definitely recommend to anyone considering.

I come to apera and I was very nervous and apprehensive as I’ve never been abroad but to come here and have a gastric sleeve everyone thought I was mad!! Well I’ve had the op and I cannot praise the staff enough the care here is out of this world!! Would highly recommend!! Apera is definitely the way forward!!

From being picked up at airport and taken to hotel, to the Apera staff at the clinic, everything was very smooth and efficient. Upon arriving at the hospital we were shown our rooms and introduced to translators. We did have to wait around but that’s to be expected, I suppose they can’t put time on surgery. The surgeon came around to meet everyone and was lovely. When I awoke from surgery I was feeling extremely sick but as soon as I was in my room I was given anti sickness, antibiotics and pain relief and John the translator went above and beyond, stayed after his shift until everyone’s surgeries were finished. Before he went home for the night he came around to say bye to everyone and told us the nurses could phone him overnight if we needed anything. The nurses are in your room within seconds when you buzz, attending to your needs. The pain and sickness was awful 1 day post op but of course to be expected. It has been hard being away from home but I am remaining positive and telling myself that these tough 5 nights will be worth it and life changing. Thank you Apera.

The hospital was amazing lovely staff can't do enough for u xx lovely surgeon to x

Had my surgery with apera 7 weeks ago and now back here with my friend who was so amazed by my experience, I couldn’t fault apera one bit the staff was amazing especially little John what a lovely young man , the quality of care is next level you are so looked after the staff are happy to help any time day or night , 2.7 stone gone so far and never coming back and it’s all done to apera thanks so much for helping change my life 🥰

Gastric Sleeve

I had my gastric sleeve on 1.06.2023

Paid £2000 for inclusive package which included Gastric Sleeve, transfer to and from Hotel - Clinic - Hospital- Medication and Nutrition aftercare

The hospital rooms are beyond amazing. The rooms are modern, clean and massive.

There are english translators present through every part of the journey so I was always able to communicate my needs.

The customer service and hospital staff are so well organised, everything is done so fast and efficiently.

We got off our flight, came out at Gate 13 and our transfer driver was waiting to collect us. We got taken straight to Hotel that had a spa downstairs and had my last meal before Gastric Sleeve.

The next morning, we were picked up at 9am and taken to the clinic to sign consent forms, get a body analysis and pay the full cost.

We were taken by transfer to hospital and it was so fast. Nurse came in to sign more forms, another nurse came to take bloods and insert cannula, another nurse done a ECG, taken to cardiology department to get scan of heart and taken to radiology for xray of chest. Met with the Consultant, and informed once bloods results came back it was time for surgery. Within 3 hours of being Hospital, I had the surgery.

They were not shy with giving painkillers, anytime I asked I was given painkillers IV. I was made comfortable and slept for many Many hours.

My companion came for free and was given 3 meals a day, definitely different than UK meals but he was fed and the sofa/bed was comfortable once all cushions were removed.

I would highly recommend coming here and I will be returning next year for breast augmentation amongst other things. Thank you Apera Health. Outstanding service and amazing team.

I can not comment on the operation or the place as I never went through with my Gastric sleeve operation in the end, after hearing about some awful side effects people had had with the surgery in general not Apera. I spoke to Can, put my deposit down ( I wasn’t told at any point this was non refundable). After a few hours I changed my mind, nerves got the better of me and I was terrified of the possibility of complications later on in life. I am now being told a Deposit means non refundable so they do not need to tell me that it is non refundable. i am baffled as to how they can say that, as all a deposylig means is putting down a sum of money, if it is non refundable they should have said beforehand. Its little things like this that are just not what a good company should do. Being open and honest is key! For some of us this is major to be travelling to another country for surgery. I personally now would not use this clinic if I ever got confident to go ahead with the surgery based on my contact. Lost out on money and never received anything.

Care is second to none. Nothing too much trouble. Caring, considerate, down to earth staff.
Clinical knowledge and care above and beyond!

We had a delightful young man who was our interpreter. He was named Jon. He worked closely with the surgeon and his team. This whole experience depended on his invaluable experience, wealth of knowledge and his totally delightful bedside manner. He was clear, helpful and couldn't have been more helpful. The experience cannot be faulted. We were kept updated at all times. It was clean, the medication was spot on and all the transfers from airport to hotel, and hotel to hospital and back to hotel and then airport were well organised and always on time. Friendly drivers too.
I would totally recommend thus company if you are wanting a gastric sleeve.

My experience was fantastic, from transfers to care levels. Staff were so attentive and kind. Petek answered every question within minutes pre op in my preparation and Jon translated every word and put me at ease many times post op. The service wouldn't be the same without him. The company has thought every need out and covered all areas. I had test from heart scan to xrays to blood tests to ensure I was fit enough and I felt cared for throughout. I cannot recommend them enough, after care hotel was beautiful and felt luxurious. Nutritionist was lovely and provided more than enough in our aftercare bag. Very grateful I came across Apera xx

I chose to have a liposuction and a tummy tuck. Through friendships they shared Cansu's contact with me.
Cansu planned the trip from Italy to Turkey very simply and gave me a lot of reassurance.

The operation went very well (I think they do a lot of them a day). During the hospitalization I didn't experience severe pain to the point that I refused painkillers. The nurses and translators were very kind and repeated the same sentences to me over and over because I don't speak English properly.

On the last day, I stayed in a very luxurious hotel and relaxed.

Currently, I have returned to my normal activities but they are still following the healing phase with photographs and everything seems to be going well.

The end result is amazing. I am very satisfied with everything.

We had good communication from the start of the process right through to recieving treatment. The medical team presented as very professional (can't comment too much as I was obviously put under GA) although we did meet the lead surgeon several times and he kept us updated on what was occurring and how things were progressing. The nursing team are fabulous! They made sure we had all the relevant meds when needed and responded to call bells promptly. There was a translator available a lot of the time but outside these hours there was a communication sheet you could use to raise concerns if needs be. I would recommend Apera if you are looking to have a gastric sleeve

My time at apera was brilliant can not fault any of the staff , from being collected at the airport to the service and care I received in Hosptial , I loved how the surgeon went out of his way to come and see you before and after the surgery , jon the translator was amazing very kind and caring and always asking if my self or my partner needed anything . I feel I have been well looked after . And am looking forward to going to second hotel and meeting the nutritionist I would return to apera for further treatments if needed in the future . The first hotel was very clean and nice setting everything was explained clearly , the hospital is spotless bedding changed daily the food my partner received was traditional Turkish food here’s to my new journey x

Apera made me feel at ease the whole process.
I was nervous about a language barrier however this was quickly overcome due to the lovely John. went above and beyond for our group & the experience would not of been as smooth and positive without him. Always there for advice , a laugh and all our needs. Asset to the Apera team.

Would recommend Apera 100%, very happy :)

The whole experience was excellent. Fantastic hospital, great nurses and doctors. Always someone available to translate. Highly recommended

Well what can I say😁from the moment I stepped off my plane to getting collected from the airport to the hotel.Was absolutely brilliant and the following day transfer to the hospital. The staff are so welcoming & understanding and friendly ,nothing was ever too much for them.Elsie was brilliant in sorting my booking for me and gave me clear advice.John (Translater)was fabulous in the hospital and was very kind and caring,Always checking on patients and there needs.

I CANT THANK “APERA”AND THE HOSPITAL ENOUGH .

Definitely give a 5* service and highly recommended

The staff and care were second to none. John our translator was brilliant, explained everything clearly and visited us regularly in the room, just to see if you/everything was ok. The hospital is immaculate and the cleaning staff cleaned your room about 4 times a day.
Honestly, if your thinking of having surgery, use Apera, I can’t thank them enough