ExpertChat Reviews 

169
•
TrustScore 1 uit 5

1,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Estafa burda y asquerosa. Que yo sepa y CONCIENTEMENTE yo no me he apuntado a ninguna suscripción de prueba de 3 días de nada, pero he recibido un mail diciendo que después de estos 3 días la suscripc... Toon meer

Beoordeeld met 1 van de 5 sterren

If there is a chance, I will rate this website with zero stars. A complete scam. They will not send you a confirmation email that will allow you to log in. You'll just receive charges because you can'... Toon meer

Beoordeeld met 1 van de 5 sterren

This website is a complete scam. The AI detection feature costed me 1$ for 3days but the same research paper was given different percentage of AI generated text and human generation text. The next... Toon meer

Beoordeeld met 1 van de 5 sterren

They charged you extra for the library even though you paid for a 3-day subscription anyway. I wasn't able to click cancel the subscription, which I assume they did on purpose to stop people from canc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bijles

Geschreven door het bedrijf

ExpertChat is a math-solving and learning platform. It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

169 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,2

Alle reviews

(169)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Ce sont des voleurs qui profitent de l…

Ce sont des voleurs qui profitent de l ages des clients pour les arnaquer
Ils te font croire que pour résoudre ton problème de Math par exemple ça ne coûte que 0.90 euro
En fait tu souscris un abonnement a 74 euro/mois et c est marqué en tout petit en bas
Donc après on te prélevés 74 euros 3 jours après les 0.90 euros
C est vraiment bient fait leur arnaque
Ma fille de 16 ans pensait juste payer 0.90 euro
BANDE DE VOLEUR!!!

8 juni 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Beoordeeld met 1 van de 5 sterren

BANDE DE VOLEURS

BANDE DE VOLEURS.
N’informe pas des conditions d’engagement.
Prélève tous les mois la somme de 74$ sur mon compte et ne réponde pas aux mails. ÉQUIPE DE VOLEURS, je déconseille fortement.

12 juni 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Beoordeeld met 1 van de 5 sterren

This page is a COMPLETE SCAM

This page is a COMPLETE SCAM!
Don't use this page! Apparently it's very simple but they're money thieves! And then they block you when you want to communicate with them! I have been charged money that I didn't accept or request! I accepted a payment that he was $0.99 and there everything is fine .. but then they started to AUTOMATICALLY charge $10 and then $74 and the worst thing is that you can't use the page! When you need to solve an exam or homework! Each answer has an additional charge! It's not enough with all the money they charge you! They told me that they were going to reimburse me 50% and first everything is fine but then they cancel the operation and block you from the email so you don't communicate with them.

6 juni 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Beoordeeld met 1 van de 5 sterren

Abo lässt sich nicht über Support…

Abo lässt sich nicht über Support kündigen email kommt nicht an

3 juni 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hallo!
Vielen Dank für Ihr Feedback und wir bedauern die Unannehmlichkeiten sehr. Können Sie uns das Problem bitte genauer schildern, damit wir unsere App verbessern können? Bitte kontaktieren Sie uns über die Support-Option in Ihrer App und senden Sie uns Screenshots des Problems. Oder Sie können den Support-Button in der E-Mail anklicken.
Wir danken Ihnen im Voraus!

Beoordeeld met 1 van de 5 sterren

voleurs esvroquerie

Des voleurs
Jamais eu de réponse depuis 2 mois ils m’ont débité 49€ et 74€ sans autorisation
Des vrais escros à fuir

14 mei 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Bonjour!
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Beoordeeld met 1 van de 5 sterren

Des salle voleur j’me suis fais voler…

Des salle voleur j’me suis fais voler 74 euros

14 mei 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Bonjour!
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Beoordeeld met 1 van de 5 sterren

This app is impossible to cancel

This app is impossible to cancel. I have been trying to cancel for more than a week.
My daughter subscribed by mistake, it took all of her money and we cannot seem to get out of it or get a refund.
Be very careful about using this app
emails come back as undeliverable when you try to contact support and after a while you just get ignored
No wonder the ratings are so low

22 april 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
We are sorry for the situation you have experienced. To manage issues most conveniently, please contact us via the Support option in your app. We want you to stay with us, so we will do our best to help you cope with all the raised issues.

Beoordeeld met 1 van de 5 sterren

SCAM!

I keep getting charged, two times a month and I don't use this app. I keep writing emails and contacting the support team. But my emails come back as not delivered. This is truly devastating and I want my money back!!!

26 april 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
Thank you for your feedback and we are deeply sorry for the inconvenience. Can you please share the problem with us in more detail so that we can improve our app? Please contact us via the Support option in your app and send us screenshots of the problem.
Thank you in advance!

Beoordeeld met 5 van de 5 sterren

expertchat gerçekten çok kaliteli ve…

expertchat gerçekten çok kaliteli ve anında sorulara geri dönüş oluyor herkeze öneririm süperdi

27 april 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Merhaba!
Yorumunuz için teşekkürler! Lütfen uygulamamızı arkadaşlarınıza tavsiye edin ve herhangi bir sorunuz varsa, Uygulamanızdaki Destek seçeneği aracılığıyla bize bir not göndermekten çekinmeyin.

Beoordeeld met 1 van de 5 sterren

IT IS A SCAM!

I have been trying to cancel the subscription to no avail. What do you mean you have 24/7 support? I have been waiting and it is taking forever. Do not waste your money. It is a scam and it is not helpful.

24 april 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Beoordeeld met 1 van de 5 sterren

Verbrecher

Verbrecher. Unerlaubte Abbuchung von 74€! Nicht darauf einzugehen. Werde umgehend Verbaucherschutz informieren!

21 april 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Beoordeeld met 1 van de 5 sterren

SCAM

SCAM!

This is a very fast and awful scam for students. They take your money in seconds without your consent. Do not give your money and do not give your card details. They will not solve any of your questions and will keep on taking money.

20 april 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Beoordeeld met 1 van de 5 sterren

Request for cancelation of subscription

Hello! I just sent an e-mail for cancelation of my subscription for ExpertChat, but I received an e-mail notification that my request wasn't sent.I don't think this is OK.

13 maart 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello Krisi!
We're sorry to hear you're having trouble.
Feel free to reach out to us via the Support button within the service.

We're here around the clock to assist you!

Best regards,
Support Team

Beoordeeld met 3 van de 5 sterren

Les experts mettent beaucoup trop de…

Les experts mettent beaucoup trop de temps à répondre et le service reste très chere

10 april 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hi Gabriel!
We're sorry to hear you're having trouble. We are working every day to improve the speed and quality of our responses.
Feel free to contact us using the Support button in the service if you have any questions.

We are here around the clock to help you!

Best regards,
Support Team

Beoordeeld met 1 van de 5 sterren

Attention ⚠️ !!!

Attention ⚠️ !!!! Scam !!!!!!!!!! Dont put your crédit card number !!!!!

6 april 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

ello!

Thank you so much for your feedback.
Please accept our deepest sympathies for the troubles that you had with our product and for the payment problems as well.

Please tell us more about your problem via Support option in your accaunt. Our team works 24/7 to help our users, so you can be sure that you will get a rapid solution.

Respectfully, Support team

Beoordeeld met 5 van de 5 sterren

Une aide rapide et efficace sur une…

Une aide rapide et efficace sur une question de maths pour mon enfant et un support au top, réactif et pro. Je recommande chaleureusement ce site

1 maart 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Bonjour Karine!
Merci pour votre commentaire ! Recommandez notre application à vos amis et n'hésitez pas à nous envoyer un message via l'option Support de votre application si vous avez des questions.

Beoordeeld met 1 van de 5 sterren

ABSOLUTE SCAM DO NOT FALL FOR THIS

These People charge you $1.00 USD for 3 days and say you can cancel their subscription. The next day after 'starting my subscription' they attempted to take $117 AUD from me.

They claim to send an email of the terms and conditions and that you can cancel the subscription at any moment. That is a complete lie. You can not cancel the subscription or even submit an inquiry.
They also claim that the email they 'sent out' explains that they charge 24 hours after the 'free trial' which is also a lie as I never received anything and they do not state any terms and conditions at all.

They never even answered the question I posted there. They just steal from you.

My bank has also confirmed that they are scammers.

If you just started a subscription, remove all the money from the card that you gave them access to and cancel the card immediately!

18 maart 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Dear Vera, hello there!

Thank you so much for your feedback.
Please accept our deepest sympathies for the troubles that you had with our product and for the payment problems as well.

Please tell us more about your problem via Support option in your accaunt. Our team works 24/7 to help our users, so you can be sure that you will get a rapid solution.

Respectfully, Support team

Beoordeeld met 1 van de 5 sterren

This company is a total scam

This company is a total scam. Great premise of an idea, looks like you just have to buy credits to use their service, pay as you go, but then hidden on their website, when you click to pay your $1.99 are "terms" where they charge you $74 if you don't cancel your "3 day trial" within 24 hours. However, you don't see these terms until you email them to ask why they charged you, and then the support lets you know that they didn't charge you and there's no subscription to your email and they don't know what you're talking about and then the head scammer gets on and says they aren't refunding you and didn't you see the fine print and terms and conditions and says they emailed you the information even though they didn't send anything and they don't even have anything connected to my email. Super friggin scammy.

11 maart 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Beoordeeld met 5 van de 5 sterren

There this the best platform.I had a…

This is the best platform.I had a problem subscribing and they did not hesitate to help me and helped solve my problem. They are just the best.

1 maart 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
We appreciate your feedback!😀

Best regards,
Support Team

Beoordeeld met 1 van de 5 sterren

They are complete frauds

They are complete frauds. Despite not using their service, they charged me over $300 for three months. They did not provide any information about the subscription fee every month. I will proceed with a lawsuit along with a complaint through the EU anti fraud office.

If anyone wants to join me in the lawsuit, please send me an email. As a lawyer, I will definitely sue this company within March and get refund.

And they're still lying in the comments. I've never been informed of any costs in advance. Will definitely punish these scammers located in Cyprus.

28 februari 2024
Review zonder uitnodiging
Logo ExpertChat

Antwoord van ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer