Everything happened as expected. Ordered; then contacted about delivery date; got 24 hour warning about delivery slot; contacted on the day with the time of arrival; van arrived on time; appliance wa... Toon meer
Bedrijf heeft geantwoord
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The dryer I ordered wasn't in stock, but was replaced with the closest alternative. Apart from this slight hiccup I cannot fault customer services for informing me of the issue and helping with my or... Toon meer
Bedrijf heeft geantwoord
Kept informed from ordering to delivery. Delivery was on time driver was respectful and considerate of the property. Haven't opened the packaging yet. So far so good
Bedrijf heeft geantwoord
Easy to order online. Cheapest price. Great service. Kept informed of delivery time which was very quick. Friendly and helpful delivery team. No problems. The washer was installed the same day... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Huishoudapparatuur winkel
- Huishoudelijke apparaatonderdelen leverancier
- Boiler leverancier
- Aanrechtwinkel
- Gasinstallatieservice
- Winkel voor wasmachines en wasdrogers
Over Appliance World Online
Geschreven door het bedrijf
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Contactgegevens
543-547 Bolton Rd, M27 8QT, Manchester, Verenigd Koninkrijk
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Uitstekend
9K reviews
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Very Good Customer Experience
The dryer I ordered wasn't in stock, but was replaced with the closest alternative. Apart from this slight hiccup I cannot fault customer services for informing me of the issue and helping with my order change.
I was consistently kept up to date on the delivery and the product was delivered on time. Would definitely recommend AWO. Thank you.
11 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello Peter Kelly,
Thank you for your 4-star review and for your understanding regarding the change of dryer. We're really pleased to hear that our customer service team kept you informed throughout and that everything was delivered on time.
We really appreciate your recommendation and hope you're enjoying your new dryer!
Kind regards,
AWO
Great service and lovely delivery guy
Great service and lovely delivery guy! God bless
10 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hi Sarah Spencer,
thanks so much for your 5 star review. We do appreciate your feedback and we will certainly pass your feedback to the driver.
Kind regards,
AWO
From order to communication to delivery…
From order to communication to delivery everything was absolutely perfect highly recommend
9 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hi The Bay Tree Hebden,
We’re delighted to hear that everything was perfect from placing your order through to the communication and delivery. We really appreciate the recommendation and your support!
Kind regards,
AWO
I been very pleased with this company
I been very pleased with this company. I have been kept informed from the sales team as my order wasnt in stock at the time. I have got my fridge freezer and the delivery went really smoothly. Again kept informed & a given a time slot of 2hrs. Came well within the time. The delivery guy was very pleasant & helpful. Would defo order with this company again.
9 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello Andrea Rimmington,
Thank you so much for your fantastic five-star review! We’re really pleased to hear that you were kept informed while waiting for your fridge freezer to come into stock and that everything went smoothly once it arrived.
It’s great to hear the delivery was on time, the two-hour timeslot was helpful, and that our driver was so pleasant and helpful. We really appreciate your kind words and would be delighted to help you again in the future!
Kind regards,
AWO
Great product
Great product
Delivered on time
Happy with the price
Thank you
9 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hi Bella Loder,
Thank you for your lovely feedback! We’re really pleased to hear you’re happy with the product, the price and that everything arrived on time. We really appreciate you taking the time to leave us a review.
Kind regards,
AWO
Delivered within the alloted time…
Delivered within the alloted time window
Respected my property and was extremely helpful and friendly
8 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello richard murray,
Thank you so much for your five-star review! We’re really pleased to hear the delivery arrived within the allotted time and that our driver was so helpful and friendly. It’s also great to know they took care of your property.
We’ll be sure to pass your kind feedback on to the driver.
Kind regards,
AWO
Clear communication and updates on…
Clear communication and updates on delivery. Fridge arrived as described and fitted straight into kitchen. Very pleased with the company and experience. Delivery driver was both pleasant and helpful.
8 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello Michelle Marie Customer,
It’s great to hear that you were kept well updated throughout and that the fridge arrived as expected and fitted perfectly into your kitchen. We’re really pleased you were happy with the whole experience, and it’s especially nice to hear that our delivery driver was pleasant and helpful.
Kind regards,
AWO
Excellent service from start to finish
Excellent service from start to finish
Sales delivery and installation was excellent
8 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hi Rocky,
Thank you so much for taking the time to leave us such a lovely five-star review! It’s fantastic to hear that you were happy with everything from the initial sale right through to the delivery and installation. We really appreciate your kind words, and I’ll be sure to pass your feedback on to the team.
Kind regards,
AWO
The appliance was a good price
The appliance was a good price, and the communication was good. I got text messages on the day updating me about the delivery. The driver was very efficient and helpful.
7 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hi customer,
Thank you for your fantastic feedback! We’re delighted to hear you were happy with the price and communication, and that our driver was efficient and helpful. We really appreciate you taking the time to leave us a review!
Kind regards,
AWO
Excellent service two really lovely…
Excellent service two really lovely boys job well done
8 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello MS GILLIAN RICKARD,
Thank you for taking the time to give us your feedback. We do appreciate your comments and for shopping with us.
Please let us know if you need anything further.
Kind regards,
AWO
Purchase and delivery of freezer
I was most impressed by the whole sale process. Kept up to date on delivery, on the day of delivery the driver informed me that he was stuck in traffic and would be later than he expected. I was going out that evening and nobody would be in.He asked if he could leave it somewhere safe, i asked him if he could put in the shed, which he agreed to. He was brilliant, it was safely delivered. First class service from start to finish
3 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hi George Anthony Gibson,
Thank you for your fantastic feedback! We’re delighted you were happy with the service and that our driver kept you informed throughout. We’ll be sure to pass on your kind comments. Thanks again for choosing Appliance World Online!
Kind regards,
AWO
Absolutely horrendous experience
Absolutely horrendous experience. Appliance don’t fit space due to additional lip at the top of the fridge measuring g 1/2 inch extra.
After disputing cost of collection, and heated discussion, call was terminated.
I applied through PayPal and was rejected and offered to pay for collection, and was ignored. Calls put down, and emails ignored.
I was then informed I had to keep it.
I have put it in my shed as it doesn’t fit inside the house.
When fitting I discovered multiple damage issue inside and on the lettering.
I am stuck with a fridge freezer costing £600 that doesn’t fit and damaged.
I have a chronic illness and too overwhelmed to fight anyone for a while.
Utterly disappointed and an overwhelming experience.
Was told my emails went to spam and it’s too late to return.
Disgusting
7 september 2025
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello McKree,
We strongly dispute the version of events presented in this review and feel it is important to set the record straight.
Our staff were subjected to repeated shouting and swearing during telephone calls. This behaviour was unacceptable, and the calls were terminated as a result. There was no “heated discussion” from our side. We will always try to assist customers, but we will not tolerate our staff being spoken to in this manner.
Your emails were automatically filtered into our spam system because of the language used, rather than being deliberately ignored.
We also explained to you that you had initiated a PayPal chargeback, which was subsequently rejected. During the time this dispute was ongoing, the applicable returns period expired, meaning we were no longer able to accept the appliance back under the standard returns process.
You emailed us yesterday with photographs of the fridge in your shed and told us how happy you were with it. Had you reported damage to us, we would have had the opportunity to investigate and address it.
We have been clear and consistent throughout and have offered assistance where appropriate. We cannot accept responsibility for issues that were not reported to us, nor can we accept abusive behaviour towards our staff.
Kind regards,
AWO
Applianceworldonline where informative…
Applianceworldonline where informative and helpful. We needed to change the delivery date and they were extremely helpful and it was all sorted. Prices were very competitive and we were kept up to date with the delivery. Very pleasant experience. Thank you
7 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello Paul Jackson,
We’re delighted you found our team helpful and informative, and that we could easily arrange the change to your delivery date.
It’s great to hear you were happy with our competitive prices and the delivery updates. We really appreciate your custom and are pleased you had such a pleasant experience!
Kind regards,
AWO
Fantastic service
Delivered exactly on time
Regular progress updates
Lovely and very friendly delivery Man
10/10 all round service
7 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hi Lucy Lee,
Thank you so much for your fantastic 5-star review! We’re delighted everything arrived exactly on time and that you found our updates helpful. We’ll be sure to pass your kind comments on to our delivery driver. Thanks again for choosing us and for the 10/10 rating!
Kind regards,
AWO
Great company to order from
Ordered & it didn’t take long to get notification the order would be on the way. Great email/text messages with delivery times.
Would highly recommend.
4 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello Helen Phillips,
We’re delighted you were kept updated throughout the process and found our delivery notifications helpful. We really appreciate your recommendation and your custom!
Kind regards,
AWO
Genuine guy and lovely
Honestly the delivery driver was so sweet bless him let me rest when I needed it took his time with me was genuinely a lovely guy
4 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hi Chelsea metzfall,
We’re really pleased to hear our driver was so kind, patient and considerate. We’ll be sure to pass your wonderful comments on to him, they’ll mean a lot!
Kind regards,
AWO
Antwoord van Appliance World Online
Hi Chris Harris,
Thank you for your great feedback! We’re delighted you were happy with our prices, the on-time delivery and the friendly service from our driver. We really appreciate your custom!
Kind regards,
AWO
Very helpful staff.
4 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello Charles Durosaro,
Thank you so much for taking the time to leave your feedback. We really appreciate you choosing to shop with us.
Please don’t hesitate to get in touch if you need anything further.
Kind regards,
AWO
The driver delivered my cooker without…
The driver delivered my cooker without any fuss. He put it in the kitchen as requested and left. The cooker looks fantastic, but it hasn't been connected yet.
4 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Hello Mrs Brenda Newley,
Thank you for your lovely feedback! We’re delighted everything went smoothly with your delivery and that you’re pleased with your new cooker. We hope you enjoy it!
Kind regards,
AWO
Appliance World - Montpellier Washing Machine
Easy to order online. Cheapest price.
Great service.
Kept informed of delivery time which was very quick. Friendly and helpful delivery team. No problems.
The washer was installed the same day and seems to be working very well.
Would certainly use Appliance World Online again.
4 september 2026
Review zonder uitnodiging
Antwoord van Appliance World Online
Dear Glenn Pearson,
Thank you for your fantastic review. We’re delighted you found our service quick, friendly and helpful, and that your washer was installed smoothly. We really appreciate your recommendation and look forward to serving you again.
Regards,
AWO
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