Appliance World Online Reviews 

8.594
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My dishwasher (Order No AW197148977) arrived on time. The driver was very friendly and helpful. He installed and tested the washer and removed all the packaging as he left. After the test cycle end... Toon meer

Beoordeeld met 5 van de 5 sterren

A quick phone call and a friendly helpful reply. The agent talked me through the buying sequence whilst I typed out the detail. CATASTROPHE! The system had no facility to complete the purchase but th... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything happened as expected. Ordered; then contacted about delivery date; got 24 hour warning about delivery slot; contacted on the day with the time of arrival; van arrived on time; appliance wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Website very easy to navigate, had exactly what I was looking for at a very good price. Good delivery time came within a few days, had a problem with tracking updates but no biggie.

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Huishoudelijke apparaatonderdelen leverancier
  3. Boiler leverancier
  4. Aanrechtwinkel
  5. Gasinstallatieservice
  6. Winkel voor wasmachines en wasdrogers

Over Appliance World Online

Geschreven door het bedrijf

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

Shop Now

Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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4,7

Alle reviews

(8.594)

913 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great company to order from

Ordered & it didn’t take long to get notification the order would be on the way. Great email/text messages with delivery times.
Would highly recommend.

4 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Helen Phillips,

We’re delighted you were kept updated throughout the process and found our delivery notifications helpful. We really appreciate your recommendation and your custom!

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Genuine guy and lovely

Honestly the delivery driver was so sweet bless him let me rest when I needed it took his time with me was genuinely a lovely guy

4 september 2026
Review zonder uitnodiging
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Antwoord van Appliance World Online

Hi Chelsea metzfall,

We’re really pleased to hear our driver was so kind, patient and considerate. We’ll be sure to pass your wonderful comments on to him, they’ll mean a lot!

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Good prices

Good prices, on time delivery, friendly driver

4 september 2026
Review zonder uitnodiging
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Antwoord van Appliance World Online

Hi Chris Harris,

Thank you for your great feedback! We’re delighted you were happy with our prices, the on-time delivery and the friendly service from our driver. We really appreciate your custom!

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Very helpful staff.

4 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Charles Durosaro,

Thank you so much for taking the time to leave your feedback. We really appreciate you choosing to shop with us.

Please don’t hesitate to get in touch if you need anything further.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

The driver delivered my cooker without…

The driver delivered my cooker without any fuss. He put it in the kitchen as requested and left. The cooker looks fantastic, but it hasn't been connected yet.

4 september 2026
Review zonder uitnodiging
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Antwoord van Appliance World Online

Hello Mrs Brenda Newley,

Thank you for your lovely feedback! We’re delighted everything went smoothly with your delivery and that you’re pleased with your new cooker. We hope you enjoy it!

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Appliance World - Montpellier Washing Machine

Easy to order online. Cheapest price.
Great service.
Kept informed of delivery time which was very quick. Friendly and helpful delivery team. No problems.
The washer was installed the same day and seems to be working very well.
Would certainly use Appliance World Online again.

4 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Glenn Pearson,

Thank you for your fantastic review. We’re delighted you found our service quick, friendly and helpful, and that your washer was installed smoothly. We really appreciate your recommendation and look forward to serving you again.

Regards,
AWO

Beoordeeld met 1 van de 5 sterren

To be perfectly honest I was…

To be perfectly honest I was dissatisfied with the delivery driver I felt like he was asking me to pay for my free delivery , even tho stated 1 man delivery 1 was there to help , I’ll go elsewhere next time

4 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Rick Lorains,

Thank you for your feedback. We’re sorry you were unhappy with the delivery, however, we do feel it is important to clarify the service provided.

Your order was placed with a free one-person delivery service, which is clearly advertised at the time of ordering. The delivery information, including the one-person nature of the service, is also reiterated when your delivery timeslot is sent the day before.

On arrival, our driver found that the property had a flight of stairs. Despite this, and despite the delivery being a one-person service, he went beyond the service provided and carried the appliance up the stairs.

At no point was there a charge for your free delivery. We therefore feel our driver actually provided additional assistance beyond what was included with the service you selected.

We’re disappointed that this was reflected in a one-star review, particularly given the extra effort made by our driver to assist you.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

The delivery was at the time I was…

The delivery was at the time I was given and I was kept updated frequently on where the driver was, the driver was polite and friendly and very helpful.

2 september 2026
Review zonder uitnodiging
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Antwoord van Appliance World Online

Dear P.Morris,

Thank you so much for your fantastic review! We’re delighted to hear that your delivery arrived on time and that our updates kept you informed throughout. It’s also great to hear that the driver was polite, friendly and helpful. We’ll be sure to pass on your kind feedback to the team. Thank you for choosing us!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great customer Service

Great customer Service. Very helpful.
I needed my appliance as soon as possible and they hit hold of the supplier and delivered quickly . Love my American fridge freezer.

24 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Mrs Deborah Martin,

Thank you for your kind review. We’re delighted we could arrange a quick delivery and that you’re loving your American fridge freezer. We really appreciate your feedback.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

First Class Service

From initial order to installation, a first class, efficient and professional service.

2 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Christopher May,

Thank you for your fantastic review. We’re delighted to hear you received a first-class service from order through to installation. We really appreciate your feedback.

Regards,
AWO

Beoordeeld met 1 van de 5 sterren

6.30 am delivery totally ridiculous

Delivery was quoted hours between 7am-7pm, with a text message / email the day before confirming the two hour window. I received an email to confirm between 7-8 am, then to receive a text stating between 6.30 and 7.30, sorry this is totally unacceptable, a delivery at 6.30 in the morning, ridiculous. I rang and spoke to a member of staff who was condescending to say the least, when I said we would not be able to receive an item at 6.30am, he said he couldn’t confirm that it wouldn’t be here at that time. I said we won’t be available at 6.30am and it would be a wasted journey, we are available from 7am delivery as per previous email and verbal communication. The males parting shot was well ‘that’s up to you love’ wow! The sales aspect with Matthew was excellent, was also considering buying a washing machine from you, now I think not!! Can and must do better, customer service from that team member 1/10!!

1 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Maxine,

Thank you for taking the time to leave your review. It was lovely to speak with you yesterday, and I’m sorry again for the conflicting delivery information you received.

As I explained, if our delivery system plans a delivery for 7:30am, the delivery software automatically generates a timeslot of one hour either side, which in this case resulted in the 6:30am–8:30am window you received.

We would be very unlikely to arrive before 7:00am, and we appreciate that a 6:30am delivery would not be reasonable. Unfortunately, our delivery software can display the slot this way, which clearly caused confusion between the information provided by email and text.

We appreciate your kind comments regarding Matthew and are sorry that the issues with the delivery information have left you questioning whether to shop with us again. We hope you’ll give us another opportunity in the future to provide the experience you should have received this time.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Had a really good experience with this…

Had a really good experience with this company delivery good removal of old washer and fitting new one really good staff very helpful will tell others how good the service is

1 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Margaret Batty,

Thank you so much for your lovely review! We’re delighted to hear you had a great experience with our delivery, removal and installation team. We really appreciate your kind words and recommendation!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Delivery earliest out of all retailers.

Delivery earliest out of all retailers.

Delivered on time.

Nice fella that delivered it to us.

1 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Jacqui Hobbs,

Thank you for your fantastic review! We’re delighted to hear that your delivery arrived on time and that you were pleased with the service. We’ll be sure to pass your kind words on to our delivery driver. We really appreciate your feedback and hope to see you again soon!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Excellent shopping experience

Excellent shopping experience. Purchased a new Bosch tumble dryer. Appliance World offered the best price. Communication was excellent with delivery details fully explained in advance. Delivery was very quick and took place on Bank Holiday Monday. Great service and I will definitely use again.

31 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Alex S,

Thank you so much for the fantastic review! We are thrilled to hear you had an excellent shopping experience, secured a great price on your new Bosch tumble dryer, and enjoyed our delivery service even on a Bank Holiday! We look forward to welcoming you back in the future.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Excellent. Highly recommended!

Excellent, fast, efficient service.
Engineers who fitted the appliance were fantastic. Proffessional, friendly, and even made the area tidy on leaving.
Highly recommended. Thank you!

1 september 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Darren,

Thank you for your kind review! We’re delighted to hear you were happy with the service and that our engineers were professional, friendly, and left everything tidy. Your recommendation means a lot to us.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great customer service in store

I actually went into the shop, didn’t buy online. Great service, found exactly what I wanted. Delivery and colllection of old appliance was great too.

28 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Kirsty Boothman,

Thank you for your lovely review. We’re pleased to hear you found exactly what you wanted in store and that you were happy with the delivery and collection service. We really appreciate your support and look forward to helping you again.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Excellent service from beginning to…

Excellent service from beginning to end. Excellent price for à Which recommended fridge freezer. I was kept informed of delivery arrangements as soon as I placed the order, the goods being delivered within 48 hours of ordering, despite it being a Bank Holiday. The driver kept me updated on exact time of arrival and could not have been more helpful. Thank you !

31 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Maggie Lawrence,

Thank you for your fantastic review. We’re delighted you were happy with the price, service and speedy delivery. It’s great to hear our delivery driver was so helpful too. We really appreciate your support and hope to serve you again in the future.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

I looked everywhere for the tumbler…

I looked everywhere for the tumbler dryer that I finally found so they have a wide variety of stock will definitely use them next time I need any white goods

24 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Caroline Busby,

Thank you for your kind review. We’re delighted you found the tumble dryer you were looking for and appreciate your recommendation. We look forward to helping you again in the future.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great service

Great service from start to finish

27 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi Mr Brian Armstrong,

Thanks so much for the five-star review! We're really pleased you had a great experience from start to finish.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic! The best Prices for our Appliance !Great communication re delivery Joe who delivered was very polite and helpful delivering. So many notifications to confirm delivery time. Call prior to delivery to say Guarantees were activated on our behalf. This company is a joy to deal with Thank You

28 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hi MrCooper,

Thanks so much for the fantastic five-star review! We're really pleased you were happy with the price, communication and delivery service. We'll make sure Joe gets your kind feedback too. Thanks again for choosing us. We really appreciate it!

Kind regards,
AWO

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