Appliance World Online Reviews 

8.594
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My dishwasher (Order No AW197148977) arrived on time. The driver was very friendly and helpful. He installed and tested the washer and removed all the packaging as he left. After the test cycle end... Toon meer

Beoordeeld met 5 van de 5 sterren

A quick phone call and a friendly helpful reply. The agent talked me through the buying sequence whilst I typed out the detail. CATASTROPHE! The system had no facility to complete the purchase but th... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything happened as expected. Ordered; then contacted about delivery date; got 24 hour warning about delivery slot; contacted on the day with the time of arrival; van arrived on time; appliance wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Website very easy to navigate, had exactly what I was looking for at a very good price. Good delivery time came within a few days, had a problem with tracking updates but no biggie.

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Huishoudelijke apparaatonderdelen leverancier
  3. Boiler leverancier
  4. Aanrechtwinkel
  5. Gasinstallatieservice
  6. Winkel voor wasmachines en wasdrogers

Over Appliance World Online

Geschreven door het bedrijf

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

Shop Now

Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(8.594)

913 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service, start to finish

I live in a second floor flat and AO and Currys would not confirm delivery, they said to buy the fridge freezer and the delivery driver will make a decision on the day.

AWO had a human at the end of the phone, took some basic details and confirmed they would deliver. Communication on the order and delivery was excellent, and the delivery guys champion.

Would certainly recommend.

20 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Jon Hammond,

Thank you for your excellent review. We’re delighted we could give you the reassurance you needed and that everything went smoothly from ordering through to delivery. We’ll be sure to pass your kind comments on to the delivery team. Thank you for recommending us.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great service easy to order

Great service easy to order, quick delivery and items packaged well. So far been really pleased. Would recommend highly especially after really bad problems with some high street shops i won't mention.

20 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Ian Laird,

Thank you for your fantastic review. We’re delighted you were pleased with the service, delivery and packaging. We really appreciate your recommendation and look forward to helping you again in the future.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

I cannot thank Matt and all the staff…

I cannot thank Matt and all the staff at Appliance World enough for their help and understanding during the purchase of a fridge freezer after a few hiccups along the way and none of them to do with Appliance world all was resolved Prices were great, deliveries on time polite and friendly staff throughout,easy to contact and nothing was too much trouble. I would definitely use this company again and recommend to all .Thanks again.Mick

20 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Mick Barnes,

Thank you, Mick, for your fantastic review. We’re so pleased Matt and the team could help make everything as smooth as possible and get things resolved for you. We really appreciate your recommendation and look forward to helping you again in the future.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Appliance World were great

Appliance World were great, the delivery was so quick and the price was cheaper than the other leading retailers that I looked at as was the delivery charge. Messages kept me updated on the delivery time and the delivery driver arrived at the exact time. He was very polite and helpful. Would definitely use them again and recommend to friends.

20 augustus 2026
Review zonder uitnodiging
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Antwoord van Appliance World Online

Dear Tracy Sutton,

Thank you so much for your fantastic review! We’re delighted to hear that you were impressed with our pricing, speedy delivery and communication throughout. It’s also great to know our delivery driver was polite and helpful. We really appreciate your recommendation and look forward to welcoming you back to Appliance World in the future! 😊

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

good price and delivered on time

good price and delivered on time. i was kep informed of the delivery time, even when it changed by 10 minutes

20 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Philip Mendelson,

Thanks so much for your review! 😊 We’re glad you found our price competitive and that your delivery arrived on time. It’s great to hear our updates kept you informed, even when the delivery time changed by 10 minutes. Thanks again for choosing us!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Ordered on line here next morning well…

Ordered on line here next morning well impressed with the service !! Tried all the big players none if them had what I wanted so was apprehensive but even the big players can’t offer that type of service deffo use again

19 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Vincent Pybis,

Thank you for your fantastic review! We’re delighted we could provide what you were looking for and deliver such a great service. We really appreciate your support and look forward to serving you again.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Very easy to order online and easy to…

Very easy to order online and easy to make payment.

19 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Michael March,

Thank you for taking the time to leave us a review. We're pleased to know you found it easy to place your order.

We hope you're pleased with your purchase, and look forward to serving you in the future.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service!
Kept updated about delivery and the delivery man was really nice and helpful

18 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Victoria Davies,

Thank you so much for your lovely feedback! We’re delighted to hear you were kept updated throughout and that our delivery driver was so friendly and helpful. 😊 We really appreciate your support!

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Truly first rate delivery process

Extensive stock selection, easy to order and a wide choice of delivery dates.
Every aspect of the delivery was truly amazing - a real differentiator.
The highest level of customer care I've witnessed in a very long time.

17 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello,

Thank you so much for your fantastic feedback! We’re delighted you found the ordering and delivery experience so seamless. It’s wonderful to hear that our customer care made such a positive impression. We really appreciate your support! 😊

Regards,
AWO

Beoordeeld met 3 van de 5 sterren

Buying the appliance was easy BUT....

Buying the appliance was easy.
The appliance looks good and does what it says on the box.
However, the delivery person looked like he was on his first day withouthaving had any training for the job. He did not seem to know how to move the fridge-freezer carefully and his spatial awareness seemed very poor. The whole experience was a nightmare.

12 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Gina,

Thank you for sharing your feedback. We’re pleased to hear that you found the purchase process easy and are happy with the appliance itself. We’re very sorry, however, to hear about your delivery experience.

The care and professionalism you describe are not the standard we expect from our delivery service. We understand how stressful it must have been to see your fridge-freezer handled without the care you expected. We’ll be raising your comments with our delivery team so that the appropriate feedback and training can be addressed.

We appreciate you bringing this to our attention and hope we can provide a much better experience in future.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Ordered on their website Saturday…

Ordered on their website Saturday evening, fridge and dryer arrived Monday. Price undercut everyone else too!
Great service, will use again.

17 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Theafkad,

Thank you for the great review. We’re delighted with the quick delivery and competitive price. We really appreciate your support and look forward to serving you again.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Great guy

Great guy, who came and fitted new cooker. Quick and easy and fast delivery

18 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Nicala Farrelly,

Thanks for the great review. Glad we could get your new cooker fitted quickly and easily. We really appreciate your feedback.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Web site easy to use excellent price and delivery

Web site very clear and easy to use. Price very competitive with discount on both product and delivery. Delivery was prompt and communication exceptional; the delivery was made with time updates and the arrival was within minutes of the stated time. Care was taken with the handover with checks and photographs providing clarity.

18 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Alan Francis,

Thank you so much for your fantastic review! We’re delighted you found our website easy to use and were happy with the pricing, delivery, and communication. It’s great to hear everything arrived smoothly and on time. We really appreciate your support! 😊

Regards,
AWO

Beoordeeld met 1 van de 5 sterren

Paid 400 for a Haier fridge freezer and…

Paid 400 for a Haier fridge freezer and it has marks all over it wasn’t packaged right can someone give me a call

18 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Hello Emily Rose,

We’re sorry to hear that you were disappointed with the condition of the appliance.

However, the product description clearly stated that this was a display model and specifically advised that it may have marks or scratches as a result of having been on display.

The appliance was therefore sold with this condition disclosed prior to purchase. We’re sorry if this was not what you expected, but the condition of the appliance was clearly outlined in the product listing at the time of purchase.

If you would still like to discuss the matter, please contact our customer service team and we will be happy to review the order with you.

Kind regards,
AWO

Beoordeeld met 5 van de 5 sterren

I’m so impressed with this company

I’m so impressed with this company. The communication was excellent. The delivery was super speedy and the delivery guy was really helpful.
I’ll most certainly be using AWO again and recommending them to friends and family.
First class from start to finish

17 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Sarah,

Thank you so much for your fantastic review. We’re delighted you were happy with the communication, speedy delivery and service. We really appreciate your recommendation and look forward to helping you again in the future.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Good service

Good service. Delivery guys were very good. Washing machine looks great a d works well.

17 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Daniel,

Thank you for your kind review. We’re glad you’re happy with the washing machine and our delivery service.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

From purchase to delivery

From purchase to delivery, faultless as always, was kept up to date with every step. Thanks Adam, and delivery men keith and his colleague.
This is why I always use appliance world for my kitchen appliances.

15 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Dave Thorpe,

Thank you for your fantastic review. We’re so pleased everything was faultless from purchase to delivery and that you were kept updated throughout. We’ll be sure to pass on your kind words to Adam, Keith and the delivery team. Thank you for choosing Appliance World time and time again.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Extremely pleased with appliance world!

Extremely pleased with appliance world!
We were able to get everything we wanted at a reasonable price.
Particularly pleased with their delivery; the driver was on time and so helpful when getting the appliances in the house & correct rooms.
Kind and friendly - Thankyou

14 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Madi Stares,

Thank you so much for your wonderful review. We’re delighted you found everything you wanted at a great price, and it’s fantastic to hear how helpful and friendly our delivery driver was. We’ll be sure to pass on your kind words.

Regards,
AWO

Beoordeeld met 5 van de 5 sterren

Fast

Fast - and delivery driver top marks for getting everything sorted

14 augustus 2026
Review zonder uitnodiging
Logo Appliance World Online

Antwoord van Appliance World Online

Dear Graham Parker,

Thank you for the great review! 😊 We’re delighted everything was sorted quickly, and we’ll be sure to pass on your top marks to the delivery driver!

Regards,
AWO

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