Arbury Reviews 818

Got a good deal. Great service from Louis.

Louis was great and very helpful .
Couldn’t fault his service .

Dealt with Josh H who has provided brilliant service from start to handover. Highly knowledgeable and went out of his way to provide reassurance and give full transparency. Would highly highly recommend to deal with him directly. Great positive experience.

Josh Hunt who was the Motability specialist was amazing , a true gent who supported communicated all the through the process of getting the new vehicle. Knowledgeable and gave me all the information required . Josh was friendly and approachable. He is a credit to Nissan and has been far the best dealership salesman I have dealt with . Would highly recommend using Arbury Nissan Leamington Thank you

From the very first phone call, Chris was warm, friendly, and incredibly helpful. He took the time to send over all the details I needed about the car and answered every question I had. Without me even asking, he managed to get me a much better part exchange deal on my old car and arranged for the new car to have a service and MOT so I could collect it sooner.

Throughout the process, he responded quickly to my many emails and was always professional, approachable, and nothing was ever too much trouble. The extra touch of personally hand-delivering my new car made the whole experience even better.

I would 100% recommend Chris to anyone looking to buy a car – truly excellent service from start to finish!

My experience with Arbury - Peugeot Stourbridge has been absolutely first class. It was our first time joining the motability scheme and Shaun Samra made the experience so easy to do, in fact I was surprised how easy it actually was!
I would definately use this company again. Thank you so much for everything.

Brilliant service from Louis,
Really professional and easy transaction!
10/10 would recommend this branch, best one since 2 months of car shopping!

I recently visited the Peugeot Stourbridge branch to get my Motability car and was helped by Ali, who was absolutely fantastic from start to finish. Unlike some other dealerships I had visited, where I felt dismissed as soon as I mentioned Motability, Ali made me feel valued and respected throughout the whole process.

He took the time to listen to what I wanted, arranged a test drive, and made sure I could get the exact car I wanted in the colour I had my heart set on. His professionalism, kindness, and genuine care really stood out, and he made the whole experience easy and enjoyable.

Thank you Peugeot Stourbridge, and a big thank you to Ali – you turned what could have been a stressful process into a really positive one. I’d highly recommend him to anyone, especially if you’re looking for a Motability car.

Chris always gives first class service, very knowledgeable and helpful , always an easy transaction and knows what I look for in a new car , it’s always a pleasure doing business with him , Thank You Chris x

Was look after by Josh in Leamington. Well informed of processes throughout, sign over made simple and easy. very knowledgeable and friendly, have been very well looked after have no complaints!

As soon as we waked into Nissan, leamington spa, we felt we were in safe hands. Every question was answered and absolutely no pressure to purchase at all.
Josh was friendly, helpful and nothing was too much trouble.
I would recommend Nissan Arbury Leamington Spa to anyone who wanted to look into purchasing a car.

Louis was great to deal with - very knowledgable and customer centred. He was very efficient with sorting all the paperwork and secured me a fantastic deal on my new car.

Josh was extremely helpful and answered every question that we had clearly.There was no hard sell and nothing seemed too much trouble.Extremely pleased with the trade in value.

Fantastic experience from selection of our new car to the ordering and collection.
Nothing was too much trouble for Sam Read a truly professional sales executive with his service
Thank you highly recommend the dealer and the brand

Peugeot review .
My name is Mrs Beverley Davies , I have had motability cars since the early 1990's I've had many different makes of cars. All of the mobility sales people have been rushed , making my decisions themselves with next to no interaction with me plus very little aftercare , we came to Peugeot and was approached by Mr Chris Hughes, he was polite , made sure we were comfortable & that we were looking for the right car for our needs , he explained everything more than once , making sure we had a car with enough room for a wheel chair & luggage , his aftercare is so good & there's no problem showing us all again when we pop in this is why we are now driving our third Peugeot all 3008 vehicles , we are hoping to have another if Chris is still there, he is an asset to your company . I have told other people we know to make sure they go to see Chris

I purchased a car from Arbury ŠKODA Leamington Spa earlier this year and the experience has been very disappointing.

Emails went unanswered.

Issues with the car were denied rather than addressed.

They could not provide any paperwork for servicing (I doubt it was ever done).

The car was missing the correct parts, and there was a general lack of care.

When I spoke to the dealership manager, they were terse and antagonistic — which speaks volumes about the leadership and culture.

Buying from a main dealer should bring peace of mind, but this has been the opposite. I would not recommend this dealership.

The whole process was easy and hassle free. Louis, the sales exec, was friendly and knowledgeable and made the process enjoyable.

Had a look around the forecourt and showroom. Waited ages for someone to come and help. Eventually some one came. Went through the process of buying but wasn't sure and said we'd think about it over the weekend. Asked if they could give me a breakdown of the figures as there were 2 sets. We were promised an email but never received one. Received a phone call Sunday but the phone didn't ring long enough for me to catch the call. Rang back, told someone I wanted Nissan and waited 10 minutes on hold, Rang back on another phone as I felt it was late. They they were closed!

Fantastic customer service from Paul and very helpful. We would recommend using this car supplier to anyone.

My experience with SEAT Arbury was excellent. Sam was a great help throughout the process. Everything was handled smoothly and professionally.