Art.com Reviews 

The colors were not even close to the original.

I placed my order on July 15th and received the artwork on September 19th (over 2 months!) Their website says 5-7 days. They responded to my several emails saying I should receive it "within the next week". Then in late August they said they were far behind but should arrive the next week. after 2 more weeks I called customer service and she told me it would ship by September 7th, finally did shortly thereafter. It took FEDX over 8 days. I did get free shipping and 15% off which is why I gave them a 2 rather than a 1 star. Horrible communication and told several lies.

I really liked the framed prints that I received. However, it took three months. That deterred me from ordering again.

Art piece packaged very well, frame and print appeared as pictured

It took an incredibly long time to receive my order. After a month, I inquired via email and was told it'd be delivered witin a 2 week period the following month. It was, however it is nothing special. An enlarged photo of a magazine cover. It is somewhat fuzzy. Not sharp.

Image was completely oversaturated and so dark that you could barely make out any details. Very poor quality printing I will not be ordering again.

Well packed for shipping (cardboard mailing tube), quality paper, sharp print.

The product is just as expected. However…I ordered my piece on 7/17 with an expected delivery date of 7/20. And I waited and waited. Finally on 7/31, I reached and received a response that the piece would be on its way in 2 weeks. They were upgrading their manufacturing process. I waited and waited. I finally received it on September 7th, 7 weeks later. There was absolutely no communication from the company except the one time where I initiated it. Product, yes. Customer service, no.

Beautiful canvas print, packed expertly. Took more than a month to arrive with no communication as to timeline, but worth the wait.

Very nice framed print, but it took longer than expected to be delivered (over a month). I received an email saying that it was a bit late- and it arrived a week later. It looks great and I am glad I selected it.

I originally ordered something to be framed and I had to call approximately 4 times to find out why I hadn't received it. Finally canceled the framing & ordered to print only which came fairly quickly. However, I got emails after it was delivered that it was delayed. Then I received am email that it had been shipped. By that time, I already had it framed by Hobby Lobby and it was hanging on my wall. Communication is extremely poor and my original order of a framed print there was no communication. Not to mention, I waited 2 months for it and finally canceled cause I never received. Customer Service though were very nice!

As noted in my review almost TWO months ago, I returned a number of prints
I have yet to receive reimbursement for these returns which Art.com did receive
Very very poor business practice!!
Beware buyers

“I returned several prints after contacting Art.com given size
Kept 2 prints
I have received no reimbursement or an email acknowledgement of this transaction.
Sad since my prior interactions have been good. D Barry Boyd,MD. “

I like your product and fine it reasonably priced. I probably have ordered over 30 photo to board pieces. I was very disappointed that my last order took so long.

I ordered an art print two months ago. As others here have reported, when I inquired about when it would arrive, I was told "in the next week or two" twice. I see that for every one of these (many) similar complaints art.com jumps on here and posts a cut-and-paste apology. They clearly have a policy to fob off complaints, but not one to fulfill orders. Terrible company.

Arrived perfect, thanks

Good product

Really nice print and it arrived with no damage- -arrived in timely manner

Quality product. Excellent packaging to withstand shipping. Inability to give me a delivery date is a negative.