I recently brought some items from the Artisan du Maroc site. Their products were just as described with superb finishing. One of the best places in London that sell Moroccan decor. Will be making mor... Toon meer
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This is a lovely company. A recent order I placed was lost by the delivery company and Hasna sorted everything out and sent a replacement immediately. The items are beautiful and packaged with care an... Toon meer
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I can only recommend the Brand and its products. From the moment you place your order (website very user friendly and welcoming) to the reception of products, everything is just perfect! The attent... Toon meer
Bedrijf heeft geantwoord
This was bought as a leaving gift. The seller was ultra helpful and thoughtful and sent it with wrapping. It is a beautiful piece and the recipient is equally delighted with it. I will be shopping... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Artisans du Maroc is a UK online store that celebrates Moroccan craftsmanship bringing together a collection of the best handmade artisanal homewares exclusively from Morocco. Launched by UK-born Moroccan sisters amid a global pandemic they are committed to working with Moroccan artisans, co-operatives, and like-minded Moroccan brands to promote and preserve traditional Moroccan handcrafts for around the home.
Contactgegevens
85 Great Portland Street, W1W 7LT, London, Verenigd Koninkrijk
- 07940 489828
- hello@artisans-dumaroc.com
- artisans-dumaroc.com
4,6
Uitstekend
25 reviews
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Antwoord van Artisans du Maroc
Thank you! Really appreciate the feedback :-)
Antwoord van Artisans du Maroc
Thank you Bibi for your feedback. It’s really appreciated x
Excellent quality and service
Beautiful home decor and excellent service, highly recommended.
8 januari 2023
This is a lovely company
This is a lovely company. A recent order I placed was lost by the delivery company and Hasna sorted everything out and sent a replacement immediately. The items are beautiful and packaged with care and added personal touches. I cannot rate this company high enough they truly are exceptional .
15 december 2022
Antwoord van Artisans du Maroc
Thank you for taking the time to write such a lovely review, it means so much to us as a small business. I’m really pleased that you’re happy with your order and replacement items. Grateful for your patience and understanding :-)
Fantastic sale and shipment assistance
Fantastic sale and shipment assistance, kindness and flexibility
2 november 2022
Antwoord van Artisans du Maroc
Thank you Giacomo. I’m so glad we were able to help you source the items you wanted :-)
parcel was delayed a day or two but…
parcel was delayed a day or two but excellent help from Artians du Maroc in tracing it and it arrived well packaged
9 september 2022
Antwoord van Artisans du Maroc
Thank you for your kind feedback Clare. I’m so pleased your order arrived safe and sound and that you’re happy with it :-)
Antwoord van Artisans du Maroc
Hi Julie, thank you for your feedback. Glad your items arrived safely :-)
The cushions are just beautiful
The cushions are just beautiful. Definitely recommend for those people who love folk and artisan style👍
19 mei 2022
Antwoord van Artisans du Maroc
Thank you for taking the time to leave such a kind review. I’m really pleased you like your new cushions :-)
Beautiful candlestick and fantastic…
Beautiful candlestick and fantastic customer service and delivery
21 februari 2022
Antwoord van Artisans du Maroc
Thank you for your kind review. We’re delighted you love your new candle holder :)
This was bought as a leaving gift
This was bought as a leaving gift. The seller was ultra helpful and thoughtful and sent it with wrapping. It is a beautiful piece and the recipient is equally delighted with it. I will be shopping from here again in future
thank you
8 februari 2022
Antwoord van Artisans du Maroc
Thank you for your kind words and taking the time to leave a review. I’m so pleased you’re happy with the order
A happy returning customer
I can only recommend the Brand and its products.
From the moment you place your order (website very user friendly and welcoming) to the reception of products, everything is just perfect! The attention to details and personalisation of the service also make the whole difference!
1 februari 2022
Antwoord van Artisans du Maroc
Nothing makes us happier than comments like these! We're so pleased to hear how happy you are with both our products and service and are grateful for your continued custom and support. It makes all the difference to a small business like ours. Thank you!
Prompt delivery and beautiful products
Prompt delivery and beautiful products!
Artisans Du Maroc have such a lovely selection of products from different Moroccan artisans and I have purchased more than a few items both for myself and for gifts this Christmas season.
10 januari 2022
Antwoord van Artisans du Maroc
Thank you for your kind review. We’re so pleased that you’re happy with your order and grateful for your repeat custom!
Amazing service
Amazing service, great product selection and quality! Highly recommended
12 november 2021
Antwoord van Artisans du Maroc
Thank you so much for your kind words and for taking the time to leave a review :-)
Fab new pieces
Love my new chopping board, serving board and glasses, the quality and colour are fab.
Thank you
10 november 2021
Review zonder uitnodiging
Antwoord van Artisans du Maroc
We’re so pleased to hear that you love your new pieces. Thank you for taking the time to leave such a kind review
Fabulous personalised service
Fabulous personalised service and the cushions were even better than expected
2 november 2021
Antwoord van Artisans du Maroc
Thank you so much for your kind review, it means a lot to our small business. I’m really pleased you liked your cushions, you chose a beautiful selection :-)
Amazing selection of goods…
Amazing selection of goods for the home, The bottle opener I purchased takes centre place in my dining table and is a great looking piece as well as being functional.
23 september 2021
Review zonder uitnodiging
Antwoord van Artisans du Maroc
Thank you for taking the time to leave a review. We’re so pleased that you’re happy with your order
Really poor quality, and wrong size
Bought Tamegroute star candle holder costing £25 plus £10 shipping. So not a cheap purchase. Item arrived in a timely manner. However, extremely disappointed with the product. The website places emphasis on craftsmanship: the item is chipped in several places, including the top. The chips have been crudely painted over with green paint. The item is not 24 cms high as advertised, but is 19 cms high. The candleholder is crooked, which means it is impossible to insert a candle so that it stands up straight. The base is also crooked so the thing rocks about and is not safe. Absolutely terrible.
7 september 2021
Review zonder uitnodiging
Antwoord van Artisans du Maroc
Hi Denise,
I’m really sorry you’re not happy with your order. Every order is extremely important to us and we take all feedback seriously.
Our Tamegroute pottery is made by hand. Due to the absence of mechanical equipment in the production process the finish will never be the same as mass produced pottery. In fact the qualities of Tamegroute are in its imperfections; they will often be crooked and vary in both size and colour. The finish will never be perfect and we try to be very clear about these features in the product descriptions.
We quality check all orders before shipping and look out for any visible signs of damage/defects. It may be possible that in this case damage was caused during transit however we do pack all our fragile items extremely carefully.
As a small business we really do value our customer’s opinions and want our customers to love their purchases as much as we do. I will be happy to issue you with a full refund once the item is returned to us in its original condition and packaging. Please feel free to email me directly at hello@artisans-dumaroc.com with any questions or if there is anything else I can do to help.
Hasna
Beautiful Everything
Carefully chosen, beautiful products. Order arrived quickly and beautifully packaged.
5 mei 2021
Antwoord van Artisans du Maroc
Thank you for your kind review. We’re so pleased you love your order ❤️
Antwoord van Artisans du Maroc
Thank you for your feedback. We really appreciate it
Amazing quality and speedy delivery
28 april 2021
Antwoord van Artisans du Maroc
Thank you for your kind feedback. We're so pleased that you're happy with your order :-)
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