Artist hand Reviews 

200
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Ordering process and shipping times were great. I only give a 4 star due to the vanity I ordered being slightly damaged on corners (probably due to shipping) and a couple of pre drilled holes not lini... Toon meer

Beoordeeld met 2 van de 5 sterren

The chairs feel pretty cheap and unreliable. Worried it will fall apart when reclining a client. Hydraulic pump on one of the chairs makes a weird clicking/popping sound when raised. Getting in touch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 w... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordering and delivery went smoothly. The massage chair isn't as comfortable as expected. The rollers don't move smoothly and are quite jarring when they are rotating. At certain areas, the rollers... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kappersbenodigdheden winkel

Geschreven door het bedrijf

As the leading provider of salon equipment, we specialize in manufacturing high-quality products designed specifically for hair stylists and spa professionals. With a commitment to sturdy construction and aesthetic design, our equipment meets the highest standards of functionality and seamlessly blends into any salon environment.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,6

Alle reviews

(200)

96 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great looking excelent quality chairs

Everything was super smooth. The transaction, the search on the website, and their prices were competitive. The quality of the chairs is excellent; they're very sturdy and solid. They look durable. They were somewhat put together so there were just about 4 pieces to put together. The packing was also very well done. I'm very happy with my purchase.

28 april 2026
Beoordeeld met 4 van de 5 sterren

Ordering/shipping times and product quality

Ordering process and shipping times were great. I only give a 4 star due to the vanity I ordered being slightly damaged on corners (probably due to shipping) and a couple of pre drilled holes not lining up on the vanity and the barber chair. However, chair seems sturdy and functions well. I guess the test of time will be the ultimate factor though.

29 maart 2026
Beoordeeld met 5 van de 5 sterren

ordering was easy

ordering was easy , fast delivery, a little disappointed in the chair I recieved. it looked much bigger in the add. but the adjustable table I got was really great.

31 maart 2026
Beoordeeld met 1 van de 5 sterren

Damage on delivery and can not get a…

Damage on delivery and can not get a response out of you to rectify my purchase sent several emails and no response

30 maart 2026
Logo Artist hand

Antwoord van Artist hand

We’re very sorry to hear your order arrived damaged and that you have not received a timely response.

This is not the experience we want for our customers, and we would like to resolve this for you as quickly as possible. Please contact us directly at info@artisthandbeauty.com
with your order number and photos of the damage, and we will prioritize your case and provide a solution as soon as possible.

We appreciate your patience and the opportunity to make this right.

Beoordeeld met 1 van de 5 sterren
Logo Artist hand

Antwoord van Artist hand

Thank you for your feedback. Some bed orders are shipped in multiple packages, and they may arrive separately from different warehouses or carriers.

Please contact us at info@artisthandbeauty.com
with your order number, and we will check the remaining package for you as soon as possible. We appreciate your patience and will help resolve this quickly.

Beoordeeld met 1 van de 5 sterren

Incomplete

My order had missing parts

27 februari 2026
Logo Artist hand

Antwoord van Artist hand

Hi there — sorry about that. We can fix missing parts quickly. Please email info@artisthandbeauty.com
with your order number and a photo of what’s missing, and we’ll send the replacement parts ASAP.

Beoordeeld met 5 van de 5 sterren

Blew my expectations out of the water

I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 wash station 3 mats 3 booster cushions and 1 barber pole. I received most in a very short period of time. A couple boxes took longer due to weather but customer service helped me locate and get an eta. The chairs are extremely comfortable and easy to put together. I recommend this company for your barber furniture needs

28 februari 2026
Beoordeeld met 1 van de 5 sterren
Logo Artist hand

Antwoord van Artist hand

Hi there — thanks for your question. The chair is not necessarily broken; in most cases it’s a setup/adjustment issue. Please email info@artisthandbeauty.com
with your order number and a short video of what’s happening, and we’ll troubleshoot right away and send replacement parts if needed.

Beoordeeld met 1 van de 5 sterren

They chair came in two different…

They chair came in two different deliveries an the hydraulic system is absolutely terrible im constantly trying to work on the chair

2 oktober 2025
Logo Artist hand

Antwoord van Artist hand

Hi there — sorry for the inconvenience. Because large orders often ship in multiple boxes, they can arrive in separate deliveries.

For the hydraulic issue, we can help quickly with troubleshooting and replacement parts (no need to return the chair). Please email info@artisthandbeauty.com
with your order number and a short video of the problem, and we’ll take care of it ASAP.

Beoordeeld met 1 van de 5 sterren

Well

Well, the delivery company told me that’s gonna deliver it on the sixth. They sent me a text on the fifth saying it was not there so they could not deliver it and then they turn around said it finally got there on the sixth that morning and the nearest date they could deliver it would be on the 11th so they turn around told me when I told him it would be around 10 to 11 o’clock in the morning and then they turn around when I call back they said by 5 o’clock today well it’s 5 o’clock now and still nobody has delivered that chair and nobody will answer the phone at the delivery company either. Would you please contact me and let me know what’s going on phone number 931-2227669 thank you.

30 januari 2026
Logo Artist hand

Antwoord van Artist hand

Hi,

We’re truly sorry for the frustrating delivery experience you’ve had. We completely understand how disappointing it is to receive conflicting delivery updates and then have no one answer your calls.

This is certainly not the level of service we expect from our delivery partners. We have already escalated this issue with the carrier and are actively working to get a clear update and resolve the situation as quickly as possible.

Please rest assured that we are taking this seriously. We will contact you directly to provide a delivery update and ensure your chair arrives safely.

Thank you for your patience, and again, we sincerely apologize for the inconvenience.

— Artist hand Customer Support

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