Spotify Reviews 

​I am genuinely surprised by the complaints regarding Spotify for Artists. For me, the platform has been fantastic. Over the last five months, I have maintained a steady release schedule—dropping a single every few weeks as well as a full album—and the entire process was seamless. Minor issues arose occasionally, but largely due to my own learning curve and high expectations. Thank you, Spotify, for providing such a reliable tool for independent artists.

Everyone is saying that it’s bad, but it’s really good. it gives total personalization, like easy file upload for profile pictures, and it updates on the web in not much time, and the banner, and description etc.
and it’s also easy to make canvases for the songs. and the support is perfect. i start off by messaging them, then i ask to the bot to pull up a member of staff, then i ask them to fix my issue, normally like my song is in a brand new profile instead of my normal one, or other stuff. they give me a form to fill out for the song to go back on my page, and it only takes 1-2 minutes to fill out, then it says to wait 10-15 says. i thought “ damn that’s a lot” but they did it in the next 1 hour. then the second time i did it, a few days ago, they LITERALLY did it 10 mi it’s later. perfect.
still only been using it for 1-2 months, so will keep you updated in cases in has any ⬆️🔼⏫📈 or ⬇️🔽⏬📉

Writing as an independent musician and user of the Spotify for Artists platform. My experience with the service is deeply frustrating due to a system that seems designed to financially squeeze those of us operating outside major labels.
​In my case, I am trapped in a clear financial loop: for your work to gain any visibility within the catalog, the platform's layout effectively forces you to spend your own money on external promotional campaigns to drive user traffic straight to their app. Yet, the return you receive from the service is laughable—roughly $0.003 per stream, provided you clear the threshold of 1,000 annual plays per track. If you land at 999 streams, the platform simply retains your royalties or redistributes them into major label pools.
​Compounding this financial strain is the tyranny of public metrics. They arbitrarily display "monthly listeners" and play counts on my profile, using them as a public filter that devalues the work in the eyes of playlist curators, media, and listeners alike.

While exposing our metrics to the world, the platform conceals actual performance data and active listener counts for its own playlists, leaving us blind without legitimate tools to measure whether our promo spending yields a real return.
​Spotify demands that independent musicians fund user acquisition for its catalog and endure the stress of unhideable public metrics, all while locking out revenue for niche catalog tracks. My assessment of the conditions this service offers to independent creators is overwhelmingly negative.

I have released songs for 4 years on Spotify for artist failed smaller artists for chart success Spotify required improvements p over its failure for smaller artists to have a break out or chart success more needs to be done for smaller artists in Spotify that doesn't require any requirements it should be a blatant scandal when they fail artist with a potential that doesn't have a record label more need to be done over its ignorance decisions making

As an Artist, I recently contacted Spotify since my distributor have not reported to me since November when I released any royalties from Spotify! However on the Spotify for artist I see the number being reported! So contacted Spotify just to know why the number on the Spotify artist and the artist public page don’t match!and was informed that there are potentially artificial streaming! Okay so I know my distributior which I pay to be distributed gets a monthly report so I ask them kindly to provide me with the same reports and was given the run around by REM on 03/03/26 for an hours! So how I am paying for studio for my music, paying for a distributor that suppose to get a cut on my income and I am a not entitled to get the real number myself? So unless I am stupid there is something really fishy going on at Spotify and how they conduct business! When they living off us artists, creators! So finally ask to get the legal department info and this agent was also giving me the run around to get these info so I am gonna get a lawyer and have him get these report for! So the guy I pay to send you my music can get these report number but me the creator , artist I am not! Well definitely court gonna have to decide that one meanwhile strongly recommend artist to focus their effort on marketing Apple streaming which are pretty straight forward! Spotify customer service suck as well as their business practices! Gemini DC check me out dope RNB, HipHop!

Then let's not talk about how they treat emerging artists who bring new music, the right word is Persecution!

Poi non parliamo di come trattano gli artisti emergenti che portano nuova musica, la parola giusta è Persecuzione!

Scammers!!
Scammers!!! Charged me for 3-month premium but didn't give me the subscription!!! The customer service sucks as well, keep on hangin up on me saying I'm swearing but I didn't use a single profanity!!! Even the "managers"!!!

They don't have a customer service. Or at least it seems non existent. Also I was also a victim of the dreaded artificial streming bot on one song. Wuth Spotify you are guilty no matter what. There must be somone within Spotify who is playing this bot game as they seem oblivious to the real culprits, with all their log in security codes etc. It seems a way that greedy Spotify can hammer the little artist. It is so hard to open an artists Spotify account as you cannot create one until you have already released a song. If someone of the same name exists, (which is very frequent with multiple same names) then you get put on someone else's profile. I once spent over two hours on their chat about an artist profile that has this problem and got absolutely nowhere. I had some other artist contact me on my youtube page angry that my song/songs were on his profile and that was the reason of the call. What a complete shambles. You can see why major artists like Taylor Swift have left them. Only a matter of time before another streaming platform will replace them with a fairer outcome. They are on borrowed time. I'm on many platforms and it is only Spotify who seems to have this issue. Strange that!!

I really dont know what bad soul is ruling spotify. Spotify lives from music creators, in the same time treating them as their slaves. In this year 2025, I earned minus 26 dollars with 14 Albums on Spotify. Can anybody believe that they took through my distribution 30 dollars from my youtube royalties, as my earnings were only 4 dollars on spotify. Because of non proved artificial penalty.

CD Baby pulled my debut EP from Spotify after detecting "irregular" streaming in 1 of the 4 songs on the EP. Someone (not me!) had placed one of my songs on a playlist that had bots streaming it. Instead of going after the playlister or the bots (which would be very easy to do from a technical standpoint), Spotify and CD Baby are colluding against independent artists so they don't have to pay them royalties. You can read about this occurring all over Reddit to many indie artists. On top of removing an EP that I had paid to distribute, CD Baby is now also trying to withhold $11.70 for the 600 streams that occurred on the bot playlist. The funny thing is, we all know that Spotify and CD Baby do not pay out anywhere near $11.70 for 600 streams. You would earn maybe $2 from 600 streams and then CD Baby takes a cut. So why would they withhold more money than they pay out for the equivalent amount of streams? They never paid out those streams to begin with! Everything about this is shady. I'm sure they are counting down the days to AI music replacing all of us so that they don't have to pay out any royalties at all.

I attended a Spotify Advertising meeting today, and I can say with conviction that they are trying to improve their marketing campaigns for their Artist. And I wouldn't want to be anywhere else to post, market, and stream my music but this platform here!
Sincerely:
Artist/Producer:
Wa'Dell Jones

Spotify as a product is a scam and their customer service via Spotify for Artists is even worse.

scammers scammers scammers scammers scammers scammers scammers scammers scammers

I am very disappointed that Spotify has created rules that help scammers, bandits and unscrupulous artists to destroy releases and even entire Spotify accounts. Scammers and bandits are actually extorting money from honest artists, blackmailing us by saying that they can very easily destroy our releases and even Spotify accounts and you help them do this. You delete releases and artist accounts when you find unscrupulous plays, although the artist has nothing to do with it. Some time ago, such a scammer wrote to me and offered to pay him money so that he would not touch my songs on Spotify and not carry out unscrupulous plays of my songs. Of course, I did not cooperate with this scammer, because I believed that Spotify is an honest business and understands the problems, helps to solve them, and does not blame artists for things they have nothing to do with. After that, the scammer started actively conducting unfair listening of my songs using bots. For this, you punished my distributor, the distributor removed my songs from Spotify. Thus, it turns out that honest artists cannot survive on Spotify. Your rules benefit scammers and bandits, not honest artists. We have no way to defend ourselves against the arbitrariness of scammers and bandits, because Spotify helps them, not artists.

I would like to make an offical complaint about PHILLIP K a rude agent from Spotify for artists. If you get him id advise straight away to change agent , hes extremely unhelpful. He was really so unhelpful, rude and cut me off. so unprofessional . Im absolutely so dissapointed in your help and Phillip K should NOT work for spotify. hes an awful agent, absolutely terrible. If i could score him 0 i would. Best regards, Jethro Sheeran PKA Alonestar

I like Spotify's artist platform. To know the data of streams, countries, and others.

I would like there to be a tab to write your website and other social networks. What I would like it to go is the choice of a lower minimum amount for Showcase campaigns, ex: $30-40US, because not everyone has $100US by being a beginner in the artistic field.

The thing to keep are the agents, when you need help for anything, they are there, professional and listening in case of a problem.

Like I had today, with artificial streams that I have never had and that I have never paid for this kind of advertising that are false to pretend to be popular, through a dispute with DistroKid.

Me, advertising is only with Spotify.
Thank you for the new ''Discovery Mode'' trick.
Let me know about the price change for Showcase and beginner artists will be much more there.

Thanks

I love Spotify. It's been a steep learning curve, for example, I did not know they had a free pitching service. I also didn't know about the helpful tutorials. I still am learning how to use the site and its campaigns. I did notice that they reward consistency. W/ Spotify it is not a one and done. My sister is an artist and I manage her account. I've seen her monthly listeners grow exponentially and then fall. You have to put out new music on a consistent basis to keep the audience engaged especially when you are a new artist. Again, I will probably update this review as I start to use more of their tools, but so, far I think it's a solid platform for music discovery. I just wish they had more audience building tools for artists that are new to building a sustainable career.

Accused me of using fake streams and or a promotional service to get more plays because i asked why they removed some of my stream numbers after hitting over 1k. All absolutely false. I have never and would never pay for something so stupid. I release all of my own music so i would know. When i did a chat with their "support" team, the lady got really snippy, then just said" nothing more i can tell you other than you must have gotten it on a fake playlist." and closed the chat. You know what's funny? The only playlist I've ever been on is SPOTIFYS actual playlist after pitching my song to SPOTIFY! LOL So i guess they are telling me their own playlists are fake? Bunch of MORONS. No support whatsoever and they wont even look into an obvious mistake on their end. These people are a JOKE. Do better Spotify, I know you have the money ( our money)

Trying to have an artist profile is a nightmare!!! I release songs under different artists names and they are all session singers who made the recordings for me. The problem sometimes is that and artist's real name which I use is the same as another artist sometimes which is sometimes likely to happen. What Spotify do is attach the song to another artist's profile, which has happened 3 times so far with different artists. I had one called Luke Diamond, and unfortunately there is another artist of the same name and Spotify lumped the songs on to that other artist's profile. The other artist kicked off about it and eventually Spotify turned my Luke Diamond songs into orphans which just float around Spotify without a home. But Spotify won't let me claim the songs and make an artist profile although I own the songs and am the writer and the record company. I had another song by Peter Allen, and unfortunately there is another artist by the same name, and Spotify attached my song to that other artist profile (he died in 1992) and I spent almost 2 hours on the Spotify chat trying to move it to another profile and ended up nowhere, and my song is still attached to the wrong profile. I have a Spotify account of my own and have just tried to get that verified so I can get my own 3 orphan songs in the right place, mainly so I can see the stats. I don't hold out any hope as Spotify want links to a website. How many small time artists actually have a website? I've given them my youtube site URL and will see where that goes. I also have another song attached to a wrong profile for Catalina, and mine is a female singer. The other profile is that of a male group, and guess what? there is another artist of the same name too! So that one profile has got 3 different artists and none of them have a home. What a shambles. Spotify need to listen to what is being said, as without the artists, there is no Spotify, and in any case, Apple pay 10 times what Spotify do and are more co-operative in sorting out any issues and putting it right.

My music has been on Spotify for some years but I have never had to contact them. Yesterday I needed info and sent an email to support. I was pleasantly surprised to get a prompt response because it was on a Saturday. Jeff sent a very friendly response pointing me in the right direction where I found a VERY SMART BOT so I did not end up in the usual loop. The bot connected me to the friendly and competent Mika. Thank you Spotify. Thank you Jeff. Thank you Mika.