Ascent Bicycle Reviews 

272
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The seat was not comfortable. I experience numbness and pain that lasted for several days after taking an initial 65 minute ride. I wanted to take advantage of the full refund. That is a total joke. C... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If you ride far enough, your seat in the saddle will begin talk to you. My Ascent bicycle seat allows me to travel further on my e-bike, and at the end of the ride the seat discomfort is not there.... Toon meer

Beoordeeld met 4 van de 5 sterren

I have only had a chance to ride once since getting the Ascent saddle. I rode 24 miles and did notice an improvement in my ride. I can definitely tell a difference in the padding of the seat and was... Toon meer

Beoordeeld met 5 van de 5 sterren

The fact is that my rides are getting longer! And the Ascent Sport saddle has resulted in me walking away from every ride PAIN-FREE! I’m a believer. The curious thing is that when I start my rides,... Toon meer


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

272 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,9

Alle reviews

(272)

272 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I'm in love

It took me all of five minutes to fall in love with my new Ascent saddle. It truly is the most comfortable I've ever felt riding my bike.

22 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Not any problem with seat

Not any problem with seat. The problem was delivery. The company indicated the item was delivered when it wasn’t. Filed a claim through PayPal however has since cancelled the claim because item delivered.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Ascent 2.0 Saddle Eliminatesd My Sit Bone Pain

I’ve ridden on my new saddle 3 times now for a total of 63 plus miles. I am now able to ride without constantly without changing my seating position every 2 minutes or more as in the past and the pain/ discomfort in my butt seems to be diminishing somewhat finally.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My pundendal nerve

My pundendal nerve thanks you! No numbness no pressure. One less thing to think about! The only thing I had to do was raise the saddle about 5 mm to allow for the compression of the memory foam! Thanks Ascent!

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No more pain!

So far 70 miles on this saddle and no pain. It is very comfortable with just enough cushion. I’ve tried 4 other cushion saddles and this one is by far the best.

13 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Seat performs well

First of all I have ridden on this seat a few times and I do like it, It seems to be made well and I am not as saddle sore now. Another positive was that the customer support from Acscent was good when I reached out.

On the negatives, shipping time was terrible. These saddles are drop shipped from China. From the time I placed the order until I received the saddle, it was almost a month.

When they did arrive there was no documentation or instructions on how to put them on the bicycle. It has the hardware to clamp to a old fashioned seat post, but nothing about how to use with Trek or certain Specialized mounts. After a fashion, I figured it out, but an instruction sheet would have been helpful.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

25 mile ride and no numbness or…

25 mile ride and no numbness or discomfort as I was experiencing with my previous saddle. Thank you Ascent, for delivering exactly what you promised!!! I’m looking forward to riding more frequently again!

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Took almost three weeks to receive…

Took almost three weeks to receive after ordering. I requested to return it because it is the same seat I have under a different brand that I purchased a month before on Amazon for $18.99. When you return this it ships to Sweden at a cost of $35….. beware.

10 juni 2026
Review zonder uitnodiging
Logo Ascent Bicycle

Antwoord van Ascent Bicycle

Hi Mike,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your order took longer than expected to arrive and that the product did not meet your expectations once received.

We understand how disappointing it can be to wait several weeks for a product, only to find that it was not what you anticipated. We also recognize your concerns regarding the product's perceived value and your comparison with a similar item you previously purchased elsewhere.

We appreciate your feedback regarding the return process as well. We understand that international return shipping costs can be frustrating, particularly when the shipping expense represents a significant portion of the product's value. We recognize how this can make the return experience feel inconvenient and disappointing.

As an international brand, returns are currently processed through our central return facility, which can result in higher shipping costs depending on the customer's location. That said, we understand your concerns and are continuously reviewing ways to improve our policies and provide a more convenient experience for our customers.

We would sincerely appreciate the opportunity to review your case further. If you have not already done so, please contact our support team directly with your order details so we can look into your situation and determine how we may be able to assist.

Thank you again for sharing your honest feedback. We value all customer experiences and use them to help improve our products and services.

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

So far the bike saddle is delivering!

so far the bike saddle is doing what was advertised, I am 69 yrs old so comfortable riding is a must. this bike saddle delivers for me, my butt is not sore, just more comfortable riding all together. Great company to buy from, great follow up after the purchase, good delivery and a great price.

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pain-free!june

The fact is that my rides are getting longer! And the Ascent Sport saddle has resulted in me walking away from every ride PAIN-FREE! I’m a believer.

The curious thing is that when I start my rides, the saddle doesn’t feel much different than my previous saddles, but the difference becomes obvious after a few miles and is significant when I dismount! By the way, I wear NON-padded biking shorts, so there’s no disguising how the Ascent feels and performs. Riding is more fun than ever!

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I’ve only managed one ride so far and…

I’ve only managed one ride so far and it was fairly comfortable and with more adjustments I’m sure it will improve. Mistakenly ordered 3 ( needed 2)and all 3 saddles were jammed into the same shipping “bag” heavily taped and leaving dents in all 3 saddles…hopefully the foam will repair itself…

3 juni 2026
Review zonder uitnodiging

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