Ascent Bicycle Reviews 

272
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The seat was not comfortable. I experience numbness and pain that lasted for several days after taking an initial 65 minute ride. I wanted to take advantage of the full refund. That is a total joke. C... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If you ride far enough, your seat in the saddle will begin talk to you. My Ascent bicycle seat allows me to travel further on my e-bike, and at the end of the ride the seat discomfort is not there.... Toon meer

Beoordeeld met 4 van de 5 sterren

I have only had a chance to ride once since getting the Ascent saddle. I rode 24 miles and did notice an improvement in my ride. I can definitely tell a difference in the padding of the seat and was... Toon meer

Beoordeeld met 5 van de 5 sterren

The fact is that my rides are getting longer! And the Ascent Sport saddle has resulted in me walking away from every ride PAIN-FREE! I’m a believer. The curious thing is that when I start my rides,... Toon meer


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

272 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(272)

272 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great Bike Saddle that is a Game Changer

The online product description helped me to understand what I was purchasing up front. I knew the cost was not going to change once I made the purchase. It takes confidence in a company to get me to make a purchase and I did make the purchase. The Wider Saddle Seat looked similar to what I already own but as I installed the saddle I could see the difference in the workmanship quality, fit and was happy. But when I started to ride my bike I was extremely happy with the solid feel but the comfort was a night and day difference to the good.

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ascent Bicycles

Ascent Bicycles

Buyer Beware! This company is NOT legit!

Do a little research and you will learn that they stole the name “Ascent” from a reputable bike company called “Ascent Bikes” (NOT “Bicycles). They promise a “no questions asked” return policy, which is an outright lie, and frankly is part of their scheme. Same with their “no risk return” policy, which is BS as they will try to make you pay for return shipping, which is more than the cost of most products. Their strategy is to sell very low quality products (just read about their bike saddles/seats as an example - the glowing posts are internally produced) promising not only quality products but at absolutely no risk! Then when you try to return they offer price reductions to entice you to drop the return request. A TOTAL SCAM!

4 juni 2026
Review zonder uitnodiging
Logo Ascent Bicycle

Antwoord van Ascent Bicycle

Hi Wallace,

Thank you for taking the time to share your experience. We are truly sorry to hear that your interaction with our company left you feeling disappointed and frustrated.

We understand that concerns regarding our return policy, product quality, and overall customer experience have led to a loss of trust. When expectations are not met, especially when customers feel they are taking a risk-free chance on a product, we recognize how upsetting and discouraging that can be.

We also appreciate your feedback regarding the return process. We understand that return shipping costs can be a significant concern, particularly when they may approach or exceed the value of the product being returned. We recognize how this can create the impression that a return is not practical, and we understand why this would be frustrating.

Your comments about our policies, communication, and product experience have been taken seriously. Customer feedback, whether positive or critical helps us identify areas where we can improve and better serve our customers.

We would welcome the opportunity to review your concerns in greater detail. If you are willing, please contact our support team directly with your order information so we can investigate your case thoroughly and determine whether there is a resolution that addresses your concerns.

Thank you again for sharing your feedback. We understand your disappointment and appreciate the opportunity to learn from your experience.

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service! Saddle is well made and comfortable. I purchased it for a 360 mile ride that I will be doing next month and I am confident it will make the ride SO much better.

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was sent the wrong seat for me, they won't make it right.

I was sent the wrong seat for me. I did not unpack the seat and could see it was too wide for my thin body and weight. I nicely asked to exchange it for the Sport Seat.
Told me I could have a 15% discount on another seat and should return the seat to Sweden. The satisfaction guarantee means nothing. Scam this Senior? Ban this company from selling. I am angry to be treated like this.
All I want is a direct exchange and they must pay for shipping back the seat.

21 mei 2026
Review zonder uitnodiging
Logo Ascent Bicycle

Antwoord van Ascent Bicycle

Hi there,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and disappointment this situation has caused.

We understand that you received a seat that was not the right fit for your needs and that, based on its dimensions, you could immediately tell it would not be suitable for your body type. We can appreciate how upsetting it is when you were expecting a product that would improve your riding experience, only to find yourself facing additional costs and inconvenience when trying to resolve the issue.

We also understand your concerns regarding our Satisfaction Guarantee and your request for a straightforward exchange. From your perspective, requesting an exchange for the Sport Seat rather than purchasing another saddle is a reasonable expectation, and we recognize why the proposed solution did not meet your expectations.

Your feedback about the return process and the requirement to ship the item internationally has been heard. We understand that return shipping costs can feel unfair, particularly when you believe the product received was not the correct choice for your needs.

We genuinely value your feedback and would like the opportunity to review your case more closely. Please contact our support team directly with your order details so we can reassess the situation and determine whether there is a more suitable resolution available. Our goal is always to treat our customers fairly and provide the best possible support.

Thank you again for sharing your concerns. We understand your frustration and appreciate the opportunity to learn from your experience.

Kind regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

EZ order process

EZ order process, reasonable wait time for the free shipping.
As a guy who has been cycling seriously since 1980, I was able to ride about any saddle without problems- whatever came with the bike. But since my mid50s I’ve been sensitive to pressure and soreness on the sit bones.
I took a leap of faith and ordered 2 sport models. I only have a few shorter test rides-20 miles+/- but it’s been a positive experience. Comfortable on the first ride.
I have two 150 mile trips on the GAP this summer and am anxious to compare how I felt after last years rides.
If you’re unsure, I’d give it a go. If it costs a few bucks to keep me active and cycling, it’s gotta be money well spent.

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I wish I hadn’t waited so long to…

I wish I hadn’t waited so long to purchase the Sport bike seat. The moment I sat to ride it was the most comfortable sit I’ve experienced. With my other seat, if I saw a bump or uneven surface coming up, I’d have to lift off the seat - I’ve been staying seated and no jarring or pain at all. I’m extremely happy with my new bike seat and looking forward to riding comfortably again. I’m a Happy Camper!

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very worthwhile

Although sceptical that it would help it did. Able to ride for an hour on three occasions with no pain in the ischial tuberosity area at all. I never had problems with the nuts anyway. Very pleased.

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

DELIVERY ISSUES BUT GREAT PRODUCT

IF I HAD GOTTEN THE SADDLE IN A REASONABLE AMOUNT OF TIME I WOULD HAVE GIVEN FIVE STARS. I AM 79 YEARS OLD AND RIDE 80-100 MILES A WEEK. IWAS DEALING WITH EXREME NUMBNESS AFTER 10 MILES WITH A NEW SADDLE AND DECIDED TO TRY THE ASCENT 2.0. I CAN’T BELIEVE THAT I HAVE NO NUMBNESS AT ALL AFTER THE FIRST THREE RIDES!! VERY HAPPY!!

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far so good

So far so good! Took a while to arrive. I’ve only done two short twenty or twenty five mile rides but has been comfortable with my sciatica where other saddles have not been. The rear of the saddle is very wide so I wouldn’t call it cool and sleek. No matter, all I want is comfort. Pr’d on Strava with it today because my mechanics were better.

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I am 73 years old and have been riding…

I am 73 years old and have been riding my two gravel ebikes 100+ miles/week for the last few years. However, I'm suddenly prone to saddle sores. A pro bike fit helped some, but the condition remains. I tried Accent 2.0, but I'm not used to a soft saddle where I sink so far into. I am still trying it, as it is comfortable for the short rides.

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a factory seat on my bike

I had a factory seat on my bike. After 5-6 miles, I could barely walk when I first got off, not from being tired, but from pain from the seat. I went an 11 mile ride yesterday, with no pain. Initially, I was concerned that it might not fit, but realized I just needed to swap out some unneeded parts, you’d given me options depending on my bike’s set up. Can’t wait for my next ride.

24 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Most Comfortable Road Bike Seat

The Ascent seat was a bit delayed in arriving, but eventually made its way to my front door by USPS.
This the most comfortable seat I’ve owned. Have had 5 road bikes total, including 3 e-bikes, with a total of 9 different seats. Go with this one if comfort is your first or most important criterion.

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent comfort

We’ve tried multiple seats on our bicycles throughout the years. We always have found ourselves re-situating ourselves throughout our bike rides. With the new seat both my wife and I are enjoying comfortable rides and don’t even have to think about situating! Great product :-)

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I spent a lot of money on my bike…

I spent a lot of money on my bike because it has a long range. What I found is if you don’t have a good seat it can turn into torture. I got an ascent seat because it looked like it could be comfortable for the longer distance. The difference was the immediate when I ride it is now fun and I can enjoy my bike

18 mei 2026
Review zonder uitnodiging

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