Austen & Blake - Leeds Reviews 352

Katy was so helpful without being overly pushy! Really appreciated her advice and also sometimes sitting back and letting me talk. She was able to decipher what I wanted despite me not using any technical terms!! Thank you!

Very friendly, helped me and my partner choose our wedding rings, showed a variety of different styles and options which complimented my engagement ring very well.

Fergus was amazing. Took us through everything in great detail and made wedding ring shopping a great experience

My engagement ring was from Austin Blake arranged by Katie was excellent service.
Fergus was really helpful polite we chose the ideal weddings for our upcoming wedding in Bora Bora.

Amazing, Fergus was great and talked us through everything made everything very easy.

Would definitely recommend!

Had an amazing experience in store today with Fergus! He was so welcoming and attentive and helped me wrap my head around everything there is to know about engagement rings! He regular asked if I had any questions and really put me at ease, especially with our similar sense of humour!! Thanks so much again 😊

Top service from Katy in the Leeds store. Went in a few times, she was incredibly friendly and knowledgeable, she laid all the information out to me very clearly. She’s a real asset to the team & I hope she sees this message! Thank you 🤩

Me and my partner had an appointment with Gabrielle to look at engagement rings and she was amazing. She made us feel very comfortable and heard by explaining everything perfectly and making sure to find us exactly what we wanted. I was very picky however Gabrielle was patient with me and showed me samples for every design to make sure I was 1000% happy with the final purchase. Would defiantly recommend her to anyone else looking to get specific jewellery.

Katie was amazing from start to finish. She was so knowledgable about all the different types of rings and what would suit our lifestyle! She had such warmth and kindness and made us feel so special whilst choosing our wedding rings. Shes an asset to the Austen and Blake Leeds team!

What an amazing store, great value and range of rings! We had our appointments with Fergus who was so fun to talk to and really attentive. He truly heard us and what we wanted and picked the best rings for us to try - picked our wedding bands on less than 30 mins with his help!

My fiancé and I visited Austen & Blake on our search for wedding bands. We met with Fergus who was very attentive, listened carefully to our ideas and was super friendly (and happy to indulge our humour!). We came out of our appointment with two beautiful rings. Thank you Fergus and the Leeds team.

Fergus made the whole process very easy, incredibly personable and followed up our initial appointment with an email and key information, would and have already recommended this branch off the back of the dealings I have had there.

Charlotte from Austen and Blake was really lovely. She was very helpful and knowledgable in helping us find our wedding bands. The team at Leeds were all very friendly and made the visit enjoyable. They answered all our questions and were utterly fab! Thank you again Charlotte!

We had a lovely experience with Fergus was from start to finish! He assisted us very well and gave very helpful advice when it comes to choosing the right wrdding ring that will complement my engagement ring. I would definitely recommend setting an appointment with them to avoid the stress of ring shopping!😊

Came here with my husband to pick an eternity ring. Gabrielle was our assistant she was absolutely lovely and very chatty. Drinks were offered. The shop is set out well and the experience is very personal. Thank you Gabrielle absolutely love my ring.

We used Austen & Blake for engagement and wedding rings. We received excellent service from Charlotte and Nicky who were very knowledgeable in helping us choose. Very happy with products received.

Katy was amazing from the moment i walked into the store to the moment i came back to view and pick up my ring.
Would highly recommend Austen and Blake and Katy customer service 💯.

I just wanted to leave a little message for katy, her customer service is 10/10/10! She is very helpful and trying on all the different ring was no fuss, very happy with our survive to order our wedding rings. Thank you for you services and have a wonderful Christmas

The team in Leeds were great. They helped us pick the most beautiful ring. I think Nicky the store manager was the sales representative who went through the ring options with my partner and gave her great advice when it came to deciding on a size, colour and clarity.

Really great experience choosing our wedding bands, personal experience and knew what to get us to try on. Offered Prosecco after we had chosen, and even gave us a small additional discount !