Austen & Blake - Leeds Reviews 353

Really great experience choosing our wedding bands, personal experience and knew what to get us to try on. Offered Prosecco after we had chosen, and even gave us a small additional discount !

My fiancé surprised me with the appointment at the store and Charlotte was lovely, patient and very accommodating to help us choose my Engagement ring ♥️thank you for your time. Looking forward to returning ✨
Highly recommended.
Louise & Mark xx

Very friendly and helpful staff, who take great care in helping pick the perfect ring.

Thanks again

Fabulous meeting with Fergus today. He helped us to choose the perfect eternity ring to match my existing wedding and engagement ring. A really lovely experience all round. Very pleased 😄

Absolutely fantastic experience, really well looked after, not pushy or hard sell, just very considerate and helpful

Fergus was fantastic. My fiancé and I came in today to look for a wedding band for my fiancé and he was very helpful and very kind. Made us feel welcome and looked after during a special moment for us.
Thank you for a wonderful experience Fergus.

Fergus was incredibly helpful when choosing an engagement ring. He listened and understood exactly what we were looking for and started the process to design a bespoke ring. Really lovely guy, would recommend

What a lovely time I had looking for a ring for a special reason. Gabrielle made great suggestions, guided me and gave me very relevant and knowledgeable advice and information. I felt a valued customer and would highly recommend a visit to the store if you are looking for a special piece of jewellery

I recently visited Austen & Blake to purchase an engagement ring for myself and my fiancée, and Fergus was absolutely exceptional throughout the entire experience. He was incredibly friendly, patient, and knowledgeable, taking the time to understand exactly what we were looking for. Fergus guided us through every step with genuine care and professionalism, making what could have been a stressful decision feel easy and enjoyable. His helpfulness and warm attitude truly made the visit memorable. I couldn’t have asked for better service—thank you, Fergus!

We made an appointment to look at pendants & engagement rings & our experience with Katy was fantastic.
Katy was extremely knowledgeable, & patient and explained all the options available after listening to all our questions & request’s.
There was no pressure whatsoever which we particularly appreciated.
Would highly recommend Austen & Blake.

My partner and I had a wedding ring consultation with Charlotte recently and it was a fantastic experience. Charlotte offered great professionalism and guidance to help us find the perfect rings. Thanks so much!

Our experience with Gabrielle was amazing. She was so informative and lovely and made us feel relaxed and happy. She gave us honest opinions on the rings we were interested in which was very helpful thank you for being amazing!

My fiancée and I went into the store yesterday looking for wedding bands, without an appointment, and Charlotte was so accommodating. She listened to what we were looking for and made us feel very comfortable. The choice of rings were beautiful and I wouldn’t have wanted to get our wedding bands anywhere else.

Fergus was lovely. Very educational and took a lot of time talking us through different options especially as I am very indecisive! Thank you very much for a lovely first experience trying engagement rings on! :)

Gabrielle was great at helping me decide on an engagement ring style.

Had an appointment with Charlotte who was amazing, listened to exactly what I wanted, gave expert advice and reassurance. Would highly recommend to anyone

After going to over 10 jewellers, we found our perfect wedding bands. The service by Fergus made the process much more enjoyable!

We had a great time looking at rings for my girlfriend. Great customer service and enjoyed the complimentary Prosecco. Fergus was our helper and he was superb!

Fergus was brilliant, so so helpful. Made me and my partner feel at ease! Really recommend

When looking for engagement rings for my partner I wanted to find somewhere that made stylish rings which were customisable and offered lab grown diamonds. In addition, I knew my partner would want to see rings in person and so the ability to see samples in store was a massive bonus. We were highly impressed with the rings and the customer service was excellent. As I am a 'noob' when it comes to jewellery it was fantastic to have Charlotte in store to guide us through the various options and give honest opinions. I didn't find the sales representatives pushy or trying to upsell, Charlotte genuinely just wanted to find us the perfect ring. Overall very happy and can't wait for our ring to be delivered so I can propose! Bonus, the prices are very reasonable for the level of quality.