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AUTODOC - Ireland Reviews 1.170

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Questi cinque stelle metto per il merito di carissimo Mariano, un ragazzo che in giro sono pochi, gentile, ducato, e sempre pronto per aiutare nel qualsiasi momento, tutti le volte quando chiedo per a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

AutoDoc were excellent to deal with best selection of premium parts at great prices . Staff were helpful and dealt speedily to resolve a short delay on one of my orders Being dispatched.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

AUTODOC HA RITENUTO RIMBORSARMI LE SPESE DI SPEDIZIONE PER AVER RICEVUTO IL PRODOTTO DOPO OLTRE 10 GG DALL'ORDINE. GESTO APPREZZATISSIMO. LA MERCE ERA OTTIMA,IL COSTO SUPER E ARRIVATA BEN IMBALLATA.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Poor return service. Autodoc sent the wrong items. Return process is poor and does not take the customer service into consideration. I wouldn't use Autodoc again. I would not want to go through the ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Over AUTODOC - Ireland

Geschreven door het bedrijf

AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.

Autodoc App Autodoc Site Autodoc Club YouTube

What we are known for:

Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.

Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.

Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.

Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.

Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.

Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.

Contact us FAQ

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

You deliver on time

You deliver on time

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙

Beoordeeld met 4 van de 5 sterren

Good but not fast delivery options they…

Good but not fast delivery options they have

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello🕊️!
Thank you for your positive feedback!
We do our best to speed up all the processes.
Please contact us if you have any questions.
Best regards,
AUTODOC Team🔧✨

Beoordeeld met 5 van de 5 sterren

very good webside

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello!
Thank you very much for your time and appreciation🏆.
Best regards, AUTODOC Team🚗💨

Beoordeeld met 1 van de 5 sterren

Today I sent a request for parts

Today I sent a request for parts, and received a message saying I will get a reply in 48 hours. I sent the request because I need the parts. Waiting 48 hours isn't a satisfactory reply. Discounted parts are not worth this waiting time. And then having to wait a further week or so to receive them... It's not a good enough service. Autodoc are not as good as it used to be. I couldn't rely on a service like this ..
You replied twice, since this review...on both occasions with the wrong information. clearly not reviewing the supplied VIN number

1 mei 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hi Terry!
Our business hours are limited. We cannot answer your inquiries after 9 PM on Friday, but we will be happy to answer during business hours.
Please let us know what is wrong with offered products. If you have questions, we are at your disposal. Feel free to contact us at trust@autodoc.co.uk.
Best regards,
AUTODOC team

Beoordeeld met 5 van de 5 sterren

RIMBORSO SPESE DI SPEDIZIONE PER RITARDO NELLA CONSEGNA DA PARTE DI AUTODOC

AUTODOC HA RITENUTO RIMBORSARMI LE SPESE DI SPEDIZIONE PER AVER RICEVUTO IL PRODOTTO DOPO OLTRE 10 GG DALL'ORDINE. GESTO APPREZZATISSIMO. LA MERCE ERA OTTIMA,IL COSTO SUPER E ARRIVATA BEN IMBALLATA.

1 mei 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Ciao 🙌 Fabrizio Passone,
Ringraziamo vivamente per le tue parole.
Siamo lieti che abbia un'impressione positiva della collaborazione con noi. 🏆
Continueremo a deliziare con un servizio di qualità.
Cordiali saluti
AUTODOC team 🚗💨

Beoordeeld met 1 van de 5 sterren

Terrible slow and expensive delivery…

Terrible slow and expensive delivery and no customer service only cheap useless ai

30 april 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Dear Jack! We are very sorry that you are so disappointed with our service. Please accept our apologies for any inconvenience you experienced. Our main goal is to provide the best service to our customers. We would be grateful if you could give us a chance to look into the situation and perhaps suggest an appropriate solution. Please feel free to contact us at trust@autodoc.eu. Best regards, Your AUTODOC Team.

Beoordeeld met 5 van de 5 sterren

Super fast delivery!

Very easy to navigate through products. Well priced, easy to place the order & items delivered super fast.
I have used Autodoc before & the service has always been spot on.

30 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello Alan Guest!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗

Beoordeeld met 5 van de 5 sterren

VERY GOOD EASY

30 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hi Noel !
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars! Best regards, AUTODOC Team🧡

Beoordeeld met 5 van de 5 sterren

great pricing

great price and quick shipping time

30 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hi MR MARTIN CONNOR!
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team🔧

Beoordeeld met 5 van de 5 sterren

Do 5 stelle perché di più non posso

Do 5 stelle perché di più non posso, servizio clienti eccellente ,specie il signor Mariano che ho avuto il piacere di conoscerlo tramite mail ed è stato sempre gentile nel consigliarmi i ricambi giusti per la mia vettura,

30 april 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Ciao 🙌 Giovanni,
a nome di tutta l’azienda, desideriamo ringraziarti per averci scelto ed essere entrato a far parte della nostra grande famiglia. Il tuo feedback è per noi davvero prezioso.
Se abbiamo raggiunto importanti traguardi, è solo grazie a clienti come te che ci hanno dato fiducia e supporto.
Siamo sempre a tua disposizione per qualsiasi futura esigenza.
Cordiali saluti,
Il team di AUTODOC 🚗💨

Beoordeeld met 5 van de 5 sterren

EXELENT

EXELENT, PERFECT

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️

Beoordeeld met 4 van de 5 sterren

Ordinato gomme poi risultate non…

Ordinato gomme poi risultate non compatibili con la mia autovettura.
Grazie al signor mariano che con grande professionalità e gentilezza siamo riusciti a risolvere il problema.

14 maart 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Ciao Matteo,
grazie di cuore per la tua recensione positiva. Soddisfare le aspettative dei nostri clienti è per noi sempre motivo di grande soddisfazione.🧡!
Rimaniamo a tua completa disposizione per qualsiasi esigenza futura.
Cordiali saluti,
Il Team AUTODOC 🔧🧰

Beoordeeld met 5 van de 5 sterren

Ringrazio Mariano per avermi contattato…

Ringrazio Mariano per avermi contattato e per il rimborso spese di spedizione

29 april 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Ciao 😊 Michele,
ti ringraziamo vivamente per il tuo apprezzamento riguardo al nostro servizio.
Ci impegniamo ogni giorno per garantire efficienza e qualità, ed è una grande soddisfazione sapere che i nostri sforzi vengono riconosciuti.
Rimaniamo sempre a tua completa disposizione per qualsiasi necessità.
Cordiali saluti,
Il team di AUTODOC 🚗💨

Beoordeeld met 5 van de 5 sterren

Dopo un problema legato ad un bonus non…

Dopo un problema legato ad un bonus non caricato, l operatore Mariano ha risolto il problema alla grande! Veramente gentile e puntuale! Autodoc é top anche per l assistenza clienti oltre che per la componentistica!

6 april 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Ciao 🙌 VALERIO VASAPOLLO,
Ringraziamo vivamente per le tue parole.
Siamo lieti che abbia un'impressione positiva della collaborazione con noi. 🏆
Continueremo a deliziare con un servizio di qualità.
Cordiali saluti
AUTODOC team 🚗💨

Beoordeeld met 5 van de 5 sterren

Autodoc working great

Autodoc working great . Large choice of car aparts from budget to premium.

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello Vlad!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙

Beoordeeld met 1 van de 5 sterren

If I could give 0 stars I would

If I could give 0 stars I would - and I would definitely not recommend them.

For a company that has a .ie website, their delivery times are really, really bad..
More than 14 days (close to 20) to get items delivered.

My advice - do not use them if you are based in Ireland. There are way better local suppliers.

29 april 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello Marc de Douallier!
We’re very sorry to hear about your experience and understand your frustration regarding the delivery time.

We sincerely apologize that your order took significantly longer than expected, especially given your expectations based on the website. This is not the level of service we aim to provide.

Please be assured that our Quality Control Manager will be contacting you shortly to review your case in detail and assist you further. We are committed to understanding what went wrong and improving our service.

Thank you for your feedback.
Best regards,
AUTODOC Team

Beoordeeld met 5 van de 5 sterren

Easy find items excellent service and…

Easy find items excellent service and delivery

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello Adrian Godfrey!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗

Beoordeeld met 5 van de 5 sterren

No problem

No problem, lots of parts and kits to choose from and easy to complete transactions, fast delivery.

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hi James! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗

Beoordeeld met 5 van de 5 sterren

Parts and prices very good

Parts and prices very good

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello OTOOLE Michael!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🚗💨

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