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AUTODOC - Ireland Reviews 1.173

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Questi cinque stelle metto per il merito di carissimo Mariano, un ragazzo che in giro sono pochi, gentile, ducato, e sempre pronto per aiutare nel qualsiasi momento, tutti le volte quando chiedo per a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

AutoDoc were excellent to deal with best selection of premium parts at great prices . Staff were helpful and dealt speedily to resolve a short delay on one of my orders Being dispatched.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

AUTODOC HA RITENUTO RIMBORSARMI LE SPESE DI SPEDIZIONE PER AVER RICEVUTO IL PRODOTTO DOPO OLTRE 10 GG DALL'ORDINE. GESTO APPREZZATISSIMO. LA MERCE ERA OTTIMA,IL COSTO SUPER E ARRIVATA BEN IMBALLATA.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Poor return service. Autodoc sent the wrong items. Return process is poor and does not take the customer service into consideration. I wouldn't use Autodoc again. I would not want to go through the ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Over AUTODOC - Ireland

Geschreven door het bedrijf

AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.

Autodoc App Autodoc Site Autodoc Club YouTube

What we are known for:

Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.

Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.

Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.

Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.

Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.

Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.

Contact us FAQ

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Easy find items excellent service and…

Easy find items excellent service and delivery

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello Adrian Godfrey!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗

Beoordeeld met 5 van de 5 sterren

No problem

No problem, lots of parts and kits to choose from and easy to complete transactions, fast delivery.

29 april 2026
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Antwoord van AUTODOC - Ireland

Hi James! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗

Beoordeeld met 5 van de 5 sterren

Parts and prices very good

Parts and prices very good

29 april 2026
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Antwoord van AUTODOC - Ireland

Hello OTOOLE Michael!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🚗💨

Beoordeeld met 5 van de 5 sterren

Great price

Great price, great service,great communication. Cant fault the whole experience.

29 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello!
Please, accept our gratitude for your feedback and attention to our work🙌.
We are happy you have a positive cooperation experience with us.
We wish you good luck on the road.
Best regards, AUTODOC Team🚗

Beoordeeld met 5 van de 5 sterren
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello Mr RAZVAN CRISTIAN!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗

Beoordeeld met 5 van de 5 sterren

Ottima assistenza clienti!

L'assistenza clienti e controllo qualità del Sig. Mariano è stata impeccabile! Disponibile, preciso nelle risposte e risolutivo! Veramente eccezionale! Grazie mille!

22 april 2026
Review zonder uitnodiging
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Antwoord van AUTODOC - Ireland

Ciao 😊 Marco,
ti ringraziamo vivamente per il tuo apprezzamento riguardo al nostro servizio.
Ci impegniamo ogni giorno per garantire efficienza e qualità, ed è una grande soddisfazione sapere che i nostri sforzi vengono riconosciuti.
Rimaniamo sempre a tua completa disposizione per qualsiasi necessità.
Cordiali saluti,
Il team di AUTODOC 🚗💨

Beoordeeld met 5 van de 5 sterren

Che dire ottima esperienza sito ottimo…

Che dire ottima esperienza sito ottimo si trova tutto a volte i siti internet sono ottimi anche per le persone che lavorano all'interno per questo un
grazie con lode al signor Mariano per la disponibilità e la gentilezza con cui si prende a carico le problematiche dei clienti
Averne di persone così.

23 maart 2026
Review zonder uitnodiging
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Antwoord van AUTODOC - Ireland

Ciao 🙌 Pitteri Patrizio,
grazie per il meraviglioso feedback!
Uno dei nostri valori principali è offrire un servizio clienti efficiente, professionale e sempre disponibile a soddisfare ogni tua richiesta. 🏆
Siamo a tua completa disposizione per qualsiasi futura esigenza.
Cordiali saluti,
Il team di AUTODOC 🚗💨

Beoordeeld met 5 van de 5 sterren

Tutto perfetto

Tutto perfetto. Grazie!

7 april 2026
Review zonder uitnodiging
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Antwoord van AUTODOC - Ireland

Ciao 😊 Dall'Oglio Luigi
grazie per averci scelto! Siamo felici di sapere che sei rimasto completamente soddisfatto del nostro servizio.
Le parole non bastano per esprimere la nostra gratitudine.
Rimaniamo sempre a tua completa disposizione per qualsiasi esigenza futura.
Siamo sempre a tua disposizione per qualsiasi futura esigenza.
Il team di AUTODOC 🚗💨

Beoordeeld met 5 van de 5 sterren

Servizio clienti super

Servizio clienti super.
Mariano è stato molto disponibile nel venire incontro alle mie esigenze

27 april 2026
Review zonder uitnodiging
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Antwoord van AUTODOC - Ireland

Ciao Enrico,
grazie di cuore per la tua recensione positiva. Soddisfare le aspettative dei nostri clienti è per noi sempre motivo di grande soddisfazione.🧡!
Rimaniamo a tua completa disposizione per qualsiasi esigenza futura.
Cordiali saluti,
Il Team AUTODOC 🔧🧰

Beoordeeld met 5 van de 5 sterren

Thanks to AutoDoc team

Thanks to AutoDoc team for the prompt response specially Andrew. He was so helpful with my case. He took his time to understand the whole situation from my end and provided the best solution. Thanks a million. Great customer service.

27 april 2026
Review zonder uitnodiging
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Antwoord van AUTODOC - Ireland

Hi Habib Khan Toha,
We're touched by this review and grateful for your trust⭐.
This confirms that we're on the right path💫.
We look forward to your return!
Best, AUTODOC Team

Beoordeeld met 5 van de 5 sterren

Autodoc a good experience

Very good site and prices. Easy to negotiate the site and fast delivery

27 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello Eugene!
Thank you very much for your time and appreciation🏆.
Best regards,
AUTODOC Team🚗💨

Beoordeeld met 4 van de 5 sterren

They have a good lot of suppliers for…

They have a good lot of suppliers for each product, maybe too many. I'm sure many of the part for sale by different vendors is still made in the same factory. Prices are good, although transport is very expensive if you don't buy enough. The returns policy if complete rubbish a you need to post the part yourself which is multiple times the cost of the part.

22 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello! We are sorry to hear you faced any inconvenience. Please, keep in mind that we offer a Safe Order option which gives our customers more time and possibility to return the part back for free. Please feel free to contact us trust@autodoc.eu. We will check your order details and will be happy to help you. Best regards, Your AUTODOC Team

Beoordeeld met 4 van de 5 sterren

They have a good variety of parts

They have a good variety of parts

22 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hi Gerry Culligan! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗

Beoordeeld met 1 van de 5 sterren

Courier sent parcel to wrong house

Courier sent parcel to wrong house, still waiting 10 days later

22 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Dear Customer! We are very sorry that you have such an impression of our service. Your case has been referred to the quality control department and will be considered as soon as possible. If you have any question, feel free to contact us on trust@autodoc.eu. Best regards, Your AUTODOC Team.

Beoordeeld met 5 van de 5 sterren

Ottimo tutto perfetto, consiglio l'acquisto.

Ottimo tutto perfetto prezzi ottimi, l'unica cosa la spedizione a parer mio è un po' troppo cara essendo che la soglia dei 140€ è troppo alta e ci mette una settimana lavorativa. Per il resto ottimo veramente soddisfatto consiglio a tutti

24 april 2026
Review zonder uitnodiging
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Antwoord van AUTODOC - Ireland

Gentile Diego Belli
Ti ricordiamo che il costo consegna sui ordini che non superano i 140 euro - è 9.95euro.
A breve sarai contattato da un addetto del reparto controllo qualità per maggiori chiarimenti.
Cordiali Saluti
AUTODOC Team

Beoordeeld met 5 van de 5 sterren

I have used AUTODOC a number of times…

I have used AUTODOC a number of times over the last few years and one worry I had was if I had a problem with a part how would the returns process work. Well it finally happened. I had to return a part broken in transit. The service I received was second to none and was sorted soon after sending a picture of the part. I will definitely use them again

22 april 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Dear Rory ,
Thank you very much for the kind words.
Please, feel free to contact us if you have any questions. Our specialists are always ready to provide professional advice.
Best regards,
AUTODOC Team🚗💨

Beoordeeld met 3 van de 5 sterren

Incomplete description of the product…

Incomplete description of the product resulted in higher costs. which I did not expect. Please describe the product in more detail. Article number 2200-GO1
not a complete description. it is not stated that they are not programmable, for a complete description it is necessary to indicate that they are 2200-GO1 PP then the person understands that they need to be programmed manually.

21 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hi Vladyslav!
We are sorry to know that you faced such an issue.
Please contact us at trust@autodoc.co.uk and share more details about this case. We'd like to look into this in detail.
Best regards,
AUTODOC team

Beoordeeld met 5 van de 5 sterren

Very fast delivery

Very fast delivery, great product. Great communications.

20 april 2026
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Hello Billy!
Thank you for taking the time to leave a review of our company⭐.
We are looking forward to seeing you in our online store.
Best regards, AUTODOC Team

Beoordeeld met 5 van de 5 sterren

Supporto ricevuto dal sig Mariano

Supporto ricevuto dal sig. Mariano.
Indicazioni precise sul ricambio da acquistare.

21 april 2026
Review zonder uitnodiging
Logo AUTODOC - Ireland

Antwoord van AUTODOC - Ireland

Ciao 😊 (STEFANO GAMBA,
siamo entusiasti di sapere che hai apprezzato il nostro servizio.
Ti ringraziamo per l’opportunità e per la fiducia che ci hai accordato⭐
Rimaniamo a tua completa disposizione per ogni necessità.

Cordiali saluti,
Il team di AUTODOC 🚗

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