Questi cinque stelle metto per il merito di carissimo Mariano, un ragazzo che in giro sono pochi, gentile, ducato, e sempre pronto per aiutare nel qualsiasi momento, tutti le volte quando chiedo per a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
AutoDoc were excellent to deal with best selection of premium parts at great prices . Staff were helpful and dealt speedily to resolve a short delay on one of my orders Being dispatched.
Bedrijf heeft geantwoord
AUTODOC HA RITENUTO RIMBORSARMI LE SPESE DI SPEDIZIONE PER AVER RICEVUTO IL PRODOTTO DOPO OLTRE 10 GG DALL'ORDINE. GESTO APPREZZATISSIMO. LA MERCE ERA OTTIMA,IL COSTO SUPER E ARRIVATA BEN IMBALLATA.
Bedrijf heeft geantwoord
Poor return service. Autodoc sent the wrong items. Return process is poor and does not take the customer service into consideration. I wouldn't use Autodoc again. I would not want to go through the ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over AUTODOC - Ireland
Geschreven door het bedrijf
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contactgegevens
4,4
Uitstekend
1K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The right parts at the right price
I got the parts I needed at a competitive price quickly delivered
19 maart 2026
Antwoord van AUTODOC - Ireland
Hello Colin!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🚗💨
Two weeks for order to arrive in…
Two weeks for order to arrive in Ireland.
Crazy
10 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Hello Joseph,
Thanks for your feedback.
Please be informed that delivery to Ireland takes in general 7-9 working days.
Your order was sent on 12.03.2026 and when you contacted us in the chat, out bot infirmed you that EDD is for 26.03.2026 – this is the maximum time, but usually it comes earlier.
As we see, your order was delivered to you today – 19.03.2026
We hope that parts will serve you well!
Best regards,
AUTODOC Team
Hi I ordered headlamps for a right hand…
Hi I ordered headlamps for a right hand drive bmwE70 and got left hand drive ones. Mechanic had them installed before we saw they were wrong.not happy. Extra cost not to remove and replace. Previous to this the parts were delivered to the wrong address and I was 2 months trying to rectify this having had to sign countless documents. I am now engaging with AI try to sort this out and I’m finding this very difficult. Why can someone phone me ?
2 februari 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Hello Michael Cotter!
Thank you for your feedback. We are very sorry to hear about the issues you experienced with the incorrect headlamps, the previous delivery problem, and the difficulty in getting support. We completely understand how frustrating this situation must be, especially with the additional costs involved.
Please contact us by email at trust@auto-doc.ie with your order details so we can review your case in detail and assist you further as quickly as possible.
Best regards,
AUTODOC Team
FABULOUS
Great company, very good prices, I love AUTODOC⭐️⭐️⭐️⭐️⭐️❤️
Have everything I need for my Isuzu Rodeo and have loads of parts for my 1988 MK2 Ford Fiesta.
Haven’t ordered anything for the Fiesta yet but will do.
Have ordered for the Isuzu and they’re perfect. AUTODOC😁👍
18 maart 2026
Antwoord van AUTODOC - Ireland
Hello😊!
Thank you for your positive feedback!
Best regards, AUTODOC Team
Antwoord van AUTODOC - Ireland
Hello,
We are sorry you faced inconveniences.
Please be informed that you can choose Ireland on the last purchase step - specifying delivery address.
Please contact us on trust@auto-doc.ie
Best regards,
AUTODOC Team
All good so far
16 maart 2026
Antwoord van AUTODOC - Ireland
Hello Paulo🕊️!
Thank you for your positive feedback!
Best regards, AUTODOC Team🔧✨
Antwoord van AUTODOC - Ireland
Hello Macionis Kestutis!
We are sorry that you have faced inconveniences.
Please note that by registration number you can only limit the list of parts to parts that fit your car model. The final check for compatibility is possible only with the help of the OEN (Original Equipment Number). Before placing an order, you should check the OEN indicated in the description of the item.
As we see we have already contacted you concerning returning of previous order, but you stop replying to us.
You can always contact us at trust@autodoc.co.uk if you have any questions or need help with the parts selections or any other issues.
Best regards,
AUTODOC Team
Cost selection and service excellent…
Cost selection and service excellent order came on time no issues...I haven't had the parts fitted as of writing this so hopefully everything fits...the service of checking if parts suitable a big help...so if I have to return anything that will be the test ....
12 maart 2026
Antwoord van AUTODOC - Ireland
Hello Maurice🕊️!
Thank you for your positive feedback!
Best regards, AUTODOC Team🔧✨
Very good,parts arrived on time,and of
Very good,parts arrived on time,and of
Good quality as described.
11 maart 2026
Antwoord van AUTODOC - Ireland
Hi Sinnott John,
We're touched by this review and grateful for your trust⭐.
This confirms that we're on the right path💫.
We look forward to your return!
Best, AUTODOC Team
Antwoord van AUTODOC - Ireland
Hello Malone Gerard! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗
A very quick delivery and the packaging…
A very quick delivery and the packaging was great. I wont hesitate to use you again. Regards Paul.
11 maart 2026
Antwoord van AUTODOC - Ireland
Hello P Sinclair!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗
Unfortunately the product was not the…
Unfortunately the product was not the correct one, I was looking for a set of ignition points for a Heinkel Tourist 1972.
11 maart 2026
Antwoord van AUTODOC - Ireland
Hello Thomas O Mahony!
Thank you for your feedback. We are sorry to hear that the product was not the correct one for your Heinkel Tourist 1972.
Please note that the parts suggested on our website, whether through the selector or by entering a vehicle’s registration number, are recommendations. As vehicles may have many specific technical variations, the most reliable way to confirm compatibility is by checking the Vehicle Identification Number (VIN) or the Original Equipment Number (OEN). Our customer support team is always available to assist with a full compatibility check, as product descriptions contain technical specifications but cannot guarantee a perfect fit for every vehicle.
Our Quality Control Manager will be contacting you shortly to review your case and assist you further.
Best regards,
AUTODOC Team
Professionalità
In un mondo dove la furbizia e la non professionalità la fanno da padrone, AUTODOC è una garanzia per chi cerca professionalità, qualità e disponibilità al cliente.
Grazie per il Vostro supporto in ogni aspetto.
12 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao Oswaldo , Ti ringraziamo per aver apprezzato l’eccellenza del nostro servizio! 😊
Siamo davvero felici delle belle parole che hai dedicato al nostro impegno.
Rimaniamo sempre a tua completa disposizione.
Cordiali saluti,
Il Team di AUTODOC 🚗💨
Antwoord van AUTODOC - Ireland
Hello Diana Rusu,🙌
Your review has filled us with inspiration — thanks for such a rating!
We'll continue to delight with quality and service💯.
May every day bring you luck!
Best regards,
AUTODOC Team
Excellent service with quick delivery…
Excellent service with quick delivery and affordable prices.
9 maart 2026
Antwoord van AUTODOC - Ireland
Hello Mr Fennell!🌟
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team🚙💨
Antwoord van AUTODOC - Ireland
Hello!🌟
Thank you for your feedback.
Have a nice day!
Best regards, AUTODOC Team🚙💨
Antwoord van AUTODOC - Ireland
Good day!
Thanks for your feedback 💬 Your opinion is important to us, and we’re glad we could provide you with the right car parts 🔧📦✨
Best regards, AUTODOC Team
Reso
Ringrazio il sig. Mariano per la cortesia e la professionalità ,mi a risolto un problema con un reso in pochi giorni. Veramente soddisfatto.
4 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao Vanni, Ti ringraziamo per aver apprezzato l’eccellenza del nostro servizio! 😊
Siamo davvero felici delle belle parole che hai dedicato al nostro impegno.
Rimaniamo sempre a tua completa disposizione.
Cordiali saluti,
Il Team di AUTODOC 🚗💨
Antwoord van AUTODOC - Ireland
Hi Lucas,
We're touched by this review and grateful for your trust⭐.
This confirms that we're on the right path💫.
We look forward to your return!
Best, AUTODOC Team
Servizio clienti eccellente il signor…
Servizio clienti eccellente il signor Mariano trova sempre migliore soluzione
11 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao Ervin Dervishi, Ti ringraziamo per aver apprezzato l’eccellenza del nostro servizio! 😊
Siamo davvero felici delle belle parole che hai dedicato al nostro impegno.
Rimaniamo sempre a tua completa disposizione.
Cordiali saluti,
Il Team di AUTODOC 🚗💨
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.