AUTOHOME Assistance Reviews 

I suffer with very bad anxiety so I really am grateful for the help you guys gave

I thought Gabrielle was efficient, polite and very helpful today, a lovely lady .

Amazing service and wonderful people at Autohome Assistance, can't thank them enough!
Got a screw stuck in my tire on my mobility scooter which left me with a flat tyre. I rang the recovery service as was stuck at the side of the road in miserable weather and just wow, they were brilliant. They got me recovered with a ride home and did it all within an hour of first calling them. They kept in touch making sure I was okay and informed as to what was happening and even followed up after I had been recovered to make sure I was okay and safely back home.
True earth angels that had my back and gave me the confidence to know in the future if anything happens they got me covered. Thank you, thank you, thank you to you all for such amazing help.

Gabriel was absolutely fantastic kept me informed all the way. Less than hour for homestead assistance very impressive. Considering I had to wait 11 hours for the AA at roadside 🤨🤨

This is the 2nd time i have joined Signal due to me getting a company car for 11 years or I would never have left.

I would advise anyone to give them a try 10/10

The driver also was excellent got me hoing within 10 minutes and gave me some great advice 👍

The professionalism in which the call was handled

Super friendly and super fast. Give Abdul a pay rise.

Prompt arrival of a mechanic who took a lot of time trying to solve the problem. The car had been unopenable but he got it open but found the lock barrel was kaput. Nothing more could be done at the time.8

The call was answered quickly. Lauren the young lady who helped me was very professional and helpful, keeping me informed every step of the way. I have been with Autohome for many years with no problems at all

My car broke down with a jammed handbrake making it even more harder to recover. Autohome and their contractor made the difficulties seem a piece of cake. The communication has been second to none, genuine courtesy and all of the staff who helped were all as polite. Thanks to all of the team for such a great recovery and the high level customer service you gave me.

A nice warm cab, goodusic & man able to help!! Thank you!

I have been with Auto home recovery for many years, on the 3 occasions I have had to call on their services I can honestly say they dealt with the issues extremely well,my recent request was dealt with professionally and thoughtfully listening to our needs carefully, they kept me up to date and organised the necessary recovery with a reputable company whose operative was extremely helpful and careful looking after our show truck very well, full Marks.

Came out very quick, Dan was very friendly and polite, managed to get my car started and advised me what I needed to do next.

Great communication, several call backs to ensure I was ok. Answered queries that were had. Helpful and kept updated throughout.

Lauren was so helpful. She explained every step of the way on what was going on with the recovery.
She put me at ease in a stressful time and recovery was out of this world.
All sorted in less than one hour.

First rate service. Gabrielle was very polite and helpful, and rang me a couple of times to keep me informed and then followed up to make sure everything went ok. And Adam from Able Assist was brilliant and got my problem sorted very quickly.

Absolutely brilliant service only waited 20 mins to get recovered and the guy was a really nice friendly bloke got me back home safe and sound can't thank you enough for a great service.

Great assistance by the first initial phone call to the recovery and getting home safely. The driver was exemplary. Well done Autohome.

Gabriele was just amazing, call3ed back to make sure all was ok, she made sure all the opion where told to me in a calm manner, Gabriele you are amazing and thank you

Prompt, polite and courteous response to my call. Excellent service by the recovery company.
Flat battery all sorted within one hour of my call to Autohome.

Amazing service today from Sabah and from Jon Beech recovery. Came out from work to a car that wouldn't start. Made a phone call to motoring assistance, explained to Sabah how the car park would be locked at a certain time, she gave an estimate of how long recovery would be and gave us an option for her to contact the recovery agent directly to
explain the situation with the promise of a phone call back within 10 minutes. Call back came minutes later with updated time. Assistance came within the time given, professional service from Jon Beech, problem diagnosed and car started for a safe journey home. Follow up phone call from Sabah checking in after the hour to make sure everything was ok. Could not fault from start to finish .