Pure Financial Decisions Reviews 92

TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Overall great service. We had seen pure financial advert on instagram and i am so glad we chose to go ahead with them for our remortgage, Isabelle explained everything clearly and there was no pressu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richard from pure financial made out equity release journey very easy. Would highly recommend. Marion and Roy Smith.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After needing a new mortgage to secure funds for a divorce, I got in touch with Jazz at Pure Financial. He's been knowledgeable, professional, and communicated clearly at every step along the way. A... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a rather mature couple, buying our first home together, we did not believe that a mortgage would be possible. However, Richard agreed to work with us and his professionalism shone through at each s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financiële instelling
  2. Tussenpersoon voor woningverzekering
  3. Verzekeringsmakelaar
  4. Tijdelijke overlijdensverzekeringsmaatschappij

Informatie afkomstig van verschillende externe bronnen

We are an Independent Mortgage Broker offering access to the full range of first and second charge borrowing, lifetime and equity release products and Buy to Let Mortgages. We are also independent with regards to protection requirements for home and business and also independent with regards to General Insurance products.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

92 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Richard from pure financial made out…

Richard from pure financial made out equity release journey very easy. Would highly recommend. Marion and Roy Smith.

5 mei 2026
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Antwoord van Pure Financial Decisions

Hi Marion & Roy, really pleased the process seemed easy. Don't forget that we pay £100 for each recommendation when the mortgage or equity release application completes.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Overall great service

Overall great service. We had seen pure financial advert on instagram and i am so glad we chose to go ahead with them for our remortgage, Isabelle explained everything clearly and there was no pressure, no hard sell and no feelings of being forced into a decision that wasn’t suitable for someone in my circumstances. I will definitely recommend them to friends or family in need of financial advice and would have no hesitation in using them again.
Thanks again for all your help Isabelle

1 juni 2026
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Antwoord van Pure Financial Decisions

Hi Anna thank you for your lovely review, it will help other potential clients make the decision to use us for their mortgage advice. Choosing the right company to arrange your mortgage is vital. Choosing the wrong mortgage product can be a very expensive mistake.

Don't forget we pay £100 for each person you refer when their mortgage completes. Thank you again for your faith in Pure Financial.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Many thanks to Pure Financial Decisions

Many thanks to Pure Financial Decisions, and especially to Jazz, who made the whole experience of remortgaging easier for us. Everything was clearly explained and all of our requirements were discussed and then fully met! I would definitely recommend this company!

4 juni 2026
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Antwoord van Pure Financial Decisions

Hi Ben, thanks for the great feedback. Really glad you found the experience stress free and straightforward. Look forward to receiving your recommended friends and family, don't forget £100 shopping voucher for each referral when their mortgage completes!

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

I found my experience with Pure…

I found my experience with Pure Financial very simple and straight forward. Jazz was very helpful, he made the process simple I had every confidence in him and his company, thank you

28 mei 2026
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Antwoord van Pure Financial Decisions

Hi Eileen

Thank you so much for your lovely review. I'll ensure that Jazz gets to see your review.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

New mortgage, a positive experience

After needing a new mortgage to secure funds for a divorce, I got in touch with Jazz at Pure Financial.
He's been knowledgeable, professional, and communicated clearly at every step along the way. Any issues that arose, he talked through, and secured a good deal in a challenging market.
Thanks for the help, I appreciate it!

22 mei 2026
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Antwoord van Pure Financial Decisions

Hi Mark, I'm really glad that Jazz was able to help you at a challenging time in your life. Having confidence in an advisor means that you can concentrate on other things and be comforted with the knowledge that they are looking after your best interests.

Thank you for your review, I'll ensure Jazz sees it too.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Second time I've used Pure Financial…

Second time I've used Pure Financial .was contacted well before my mortgage was ending .Jazz was fantastic at finding me the best deal .he did all the leg work .I'm very glad he contacted and sorted this early as interest rates have gone up .Jazz is a credit to his company and excells in his job .
Thank you to Jazz and all his team

1 mei 2026
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Antwoord van Pure Financial Decisions

Hi Michael, thanks for your wonderful review. That's where we stand out from other brokers. We secure rates up to 6 months before the existing deal expires. If the rates improve we simply secure a better rate, if they go up, the lender can't increase the rate we have reserved, win - win.

Jazz is indeed a fantastic advisor and credit to the Company, I'll ensure your review is shared with him and his team.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, kept me informed at all stages

26 maart 2026
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Antwoord van Pure Financial Decisions

Hi Peter, thanks for your 5 star review. Glad liked the service.

Many thanks

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

As a rather mature couple buying first property

As a rather mature couple, buying our first home together, we did not believe that a mortgage would be possible. However, Richard agreed to work with us and his professionalism shone through at each stage. I am sure he developed a few more grey hairs himself whilst helping us achieve our dream, but he worked tirelessly to support our journey. Having now completed and ready to move in, I would like to send my appreciation to Richard. Thank you for helping us achieve security in later life.

23 maart 2026
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Antwoord van Pure Financial Decisions

Hi Deb, thank you for your wonderful review. I'm so pleased that you achieved your dream and you are now enjoying your new home. I'm sure Richard would agree that a few more grey hairs were worth the end result.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Richard and his team were thoroughly professional throughout the process, we were buying a house at a later stage in life, and Richard managed to come up with a solution that was practical and affordable, including life and critical illness cover.

Would highly recommend to anyone needing sound financial planning advice....

Robin Smith

9 maart 2026
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Antwoord van Pure Financial Decisions

Hi Robin, thank you for your great review! I'll make sure your kind words are passed on to Richard and the Team. Really glad you managed to get your home.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

From the 1st phone call Pure Financial…

From the 1st phone call Pure Financial Decisions have been really helpful.
Richard explained everything very carefully and made sure we understood exactly what products we could have and which would be best suited to our needs.

27 februari 2026
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Antwoord van Pure Financial Decisions

Thank you for a great review. I'm really glad that you found our service helpful. I'll be sure to pass on your kind words to Richard and the rest of the team.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Honest and accurate advice and information

I needed honest, and accurate information associated to a Retirement Interest Only mortgage and Richard provided exactly what I required. He explained the position in easy to understand language and made it very clear as to how I could proceed. Thank you so much Richard. Very strongly recommend this company as I was let down by several others.

20 februari 2026
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Antwoord van Pure Financial Decisions

Thank you for your 5 star review. We are really pleased that we met your expectations where other companies failed.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Great Company

This is the second time I have used this company and I cannot fault them at all! Danielle Parkes was my consultant this time around and she has but an absolute joy to work with! Thank you Danielle

19 januari 2026
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Antwoord van Pure Financial Decisions

Hi Philip, thank you so much for your kind words and glowing 5⭐review. Glad we have managed to meet your expectations - TWICE.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Trustworthy and customer focused.

Trustworthy and customer focused.
I've been dealing with a guy called Jazz and he's as cool as his name.
I can't recommend this company enough. They have helped me get back on track with my finances and they have achieved the impossible for me. I feel safe in there hands. A really big thank you to Jazz and everyone at pure

11 december 2025
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Antwoord van Pure Financial Decisions

Mark thank you for your review, I'm delighted we have had such a positive impact. Using a broker is a leap of faith as it is only at the end of the process when you can actually see the value in professional advice.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Excellent work

Excellent work, fantastic client and understanding when we didn’t understand paperwork. 5 star (Jazz) thank you v m. Highly recommended.

22 december 2025
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Antwoord van Pure Financial Decisions

Thanks for leaving a 5 ⭐review for Jazz. Really pleased we managed to help and meet all your expectations.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

We found Pure financial by chance at…

We found Pure financial by chance at the perfect time. Jazz made the process of a new mortgage a very smooth process, he was very personable, making sure we understood every detail. A very daunting and to us, complex process of a new mortgage and other requirements not even thought of, very straightforward .

6 november 2025
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Antwoord van Pure Financial Decisions

Hi Carl I'm really happy that Jazz made the process appear smooth and straightforward. It's great to hear that the process wasn't daunting for you and that Jazz helped you understand every detail.

Thank you again for your amazing review

Kind regards

Steve Regan
Director

Beoordeeld met 4 van de 5 sterren

We remortgaged with the help of Jazz at…

We remortgaged with the help of Jazz at Pure Financial Decisions. He was friendly, very helpful and professional and knowledgeable everything we asked. I’m high recommended him and the company.

18 november 2025
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Antwoord van Pure Financial Decisions

Hi Evelyn thank you for your feedback regarding the service you received from the company and from Jazz as an advisor. We look forward to your recommendations in the New Year.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

I approached Pure Financial Decisions…

I approached Pure Financial Decisions for a BTL mortgage on a small flat, which turned out to be more complicated than expected due to lender restrictions. Although the mortgage couldn’t go ahead in the end because the property didn’t meet the size requirements, Jazz kept me fully informed at every stage and provided clear, honest advice throughout.

He was personable, professional, and made sure I understood all my options. He also helped me set up new life insurance, taking the time to discuss the best choices for my situation.

Even though the mortgage didn’t proceed, the level of service I received was excellent. I felt well advised and supported the whole way through. Highly recommend Jazz and the team at Pure Financial Decisions.

25 november 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Hi Michaela, thank you for your review. I know that Jazz explored every option for you in this instance. I'm glad you still felt the service was professional and that Jazz managed to find a solution for your protection requirements. Knowing Jazz I'm sure he will continue to monitor the mortgage products in case criteria changes and a solution is available.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

We remortgaged with the help of Jazz at…

We remortgaged with the help of Jazz at Pure Financial Decisions. He was friendly, helpful, professional and made himself very available with any questions we had. Everything worked out smoothly. Would return to PFD with any future need for financial help and advice 👍

1 november 2025
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Antwoord van Pure Financial Decisions

Hi Mo, thanks for the amazing review. Jazz will be really happy with your kind words. We look forward to reviewing your mortgage again in the future.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

First-time buys mortgage

My first time getting a mortgage was very daunting but thanks to Jazz Brown he mate the process very easy and explained everything very well. Couldn’t ask for better service

31 juli 2025
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Antwoord van Pure Financial Decisions

Hi Connor, great to hear that your first steps in to owning your own house were made easier with the assistance of Jazz. Thanks for your great review.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

After meeting Richard

After meeting Richard, my apprehension regards Equity release quickly resolved.
He did not rush anything, if I had queries these were answered in details, and if I wasn't sure he took the time to make sure I had understood fully.
I am more than happy with the plan which he suggested. The follow up has been excellent, I have had further questions and he is always available to answer, or point me in the right direction. I cannot think of a negative thing to say and would happily recommend his services.

19 augustus 2025
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Antwoord van Pure Financial Decisions

Thank you for your review. The term 'Equity Release' historically has made people apprehensive. However, when explained properly and where 'Later Life Lending' is appropriate it can be a great solution.

We pride ourselves in providing the client with the necessary information to make an informed decision.

Thank you once again for your positive review and we look forward to receiving your recommendations.

Kind regards

Steve Regan
Director

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