Pure Financial Decisions Reviews 

93
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Isabelle Middleton made our experience so easy for our re-mortgage and she was always there to answer any silly questions I had, would highly recommend pure financial! Thank you for all your hard work... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Danni was a fantastic support throughout my remortgaeg application, she was both thorough and helpful adn efficient. She answered all my questions, called me when she had any updates and made the who... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After needing a new mortgage to secure funds for a divorce, I got in touch with Jazz at Pure Financial. He's been knowledgeable, professional, and communicated clearly at every step along the way. A... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a rather mature couple, buying our first home together, we did not believe that a mortgage would be possible. However, Richard agreed to work with us and his professionalism shone through at each s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financiële instelling
  2. Tussenpersoon voor woningverzekering
  3. Verzekeringsmakelaar
  4. Tijdelijke overlijdensverzekeringsmaatschappij

Informatie afkomstig van verschillende externe bronnen

We are an Independent Mortgage Broker offering access to the full range of first and second charge borrowing, lifetime and equity release products and Buy to Let Mortgages. We are also independent with regards to protection requirements for home and business and also independent with regards to General Insurance products.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

93 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(93)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

After meeting Richard

After meeting Richard, my apprehension regards Equity release quickly resolved.
He did not rush anything, if I had queries these were answered in details, and if I wasn't sure he took the time to make sure I had understood fully.
I am more than happy with the plan which he suggested. The follow up has been excellent, I have had further questions and he is always available to answer, or point me in the right direction. I cannot think of a negative thing to say and would happily recommend his services.

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Thank you for your review. The term 'Equity Release' historically has made people apprehensive. However, when explained properly and where 'Later Life Lending' is appropriate it can be a great solution.

We pride ourselves in providing the client with the necessary information to make an informed decision.

Thank you once again for your positive review and we look forward to receiving your recommendations.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Drawdown equity release

The service we received from Richard and his staff was exceptional. Everything we wanted to know was presented in easy to understand detail. Can't fault them

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Hi Nick, thank you for your 5 star review and your kind words. I'll ensure to share your review with all involved. Please don't forget about our referral rewards scheme for any friends or family you refer.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Working with Jazz at Pure Financial was a…

Working with Pure Financial was a breath of fresh air in comparison to using other disjointed legal and financial organisations. Jazz Brown did a particularly stellar job in organising a secured loan for us in a diligent and organised fashion and was able to help with various insurance policies to make sure they were fit for purpose and cost effective for us. The whole process frees up more disposable cash for us each month to begin saving effectively. Jazz made the process seem less and articulated all information in a clear and understandable way. Would highly recommend.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Jonathan thank you for your amazing review. I'm glad we managed to meet your expectations and it's very kind of you to acknowledge your appreciation for Jazz. I will ensure he sees your review.

We look forward to your recommendations.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

This was a difficult application for a…

This was a difficult application for a bridging loan. The first charge provider refused to consent to a second charge, refused to confirm that no draw down facility was attached to the existing mortgage. However, with the diligent work Pure Finance, a way was found around this and agreed with the 2nd charge provided to see the loan go through to completion in the shortest time possible

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Rita thank you for your review. I know that Richard loves a challenge and you certainly didn't disappoint with your scenario. I will ensure to pass on your kind words to Richard.

Many thanks

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Help with challenging application

Our application has been long-winded and complicated but Dannii has been extremely patient and has provided us with some very useful information, as well as a helping us get a mortgage offer on a particularly challenging application.

18 september 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Hi Denise, thanks so much for your review. I know that Dannii worked really hard to get your mortgage through. I'll ensure she hears how appreciative you are. We look forward to any recommendations you make to your friends and family.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Remortgage

I was contacted about remortgaging buy to let properties. I was given some good advice from Danni Parkes. She was extremely helpful and knowledgeable about the products and the process was very straightforward.

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Hi Edwina thanks for your review. I'm pleased we found a solution for you and that Dannii managed to make the process look easy.

Kind regards

Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Richard takes time to explain.He is…

Richard takes time to explain.He is very thorough during,kind and able to respond to questions promptly.I would recommend his services to anyone

7 oktober 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Hi Ntombi and thank you so much for taking the time to leave us a review. I am so pleased we were able to sort out all your requirements.

Kind regards


Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Pure Financial Services.

Brilliant experience for someone like myself who hasn’t had to deal with many financial issues for some considerable time. Everything was explained clearly and there was no pressure, no hard sell and no feelings of being forced into a decision that wasn’t suitable for someone in my circumstances. I will definitely recommend them to friends or family in need of financial advice and would have no hesitation in using them again.

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Hi Veronica, thank you for taking the time to leave Richard such a fantastic review. It makes such a positive effect to our team when their efforts make such a profound difference to our clients.

Kind regards


Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

Very satisfied customers

We recently received financial advice from Richard at Pure Financial and couldn't be happier with the service we received. From delivering a very personal approach and getting to know our individual circumstances, Pure Financial took all the stress away, from researching the best offers for us to engaging with the mortgage providers. We would strongly recommend their services and will be continuing to use them in the future.

15 september 2025
Review zonder uitnodiging
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Antwoord van Pure Financial Decisions

Hi Mary, thank you so much for your kind words and for taking the time to leave Richard such a fantastic review. I hope you will recommend her to all your friends and family.

Kind regards


Steve Regan
Director

Beoordeeld met 5 van de 5 sterren

I have just used Pure Financial to help…

I have just used Pure Financial to help me to remortgage my home. Naomi has been absolutely amazing! She is professional, extremely knowledgeable and she explains everything fully in an easy to understand way. She went above and beyond to help me find a solution that suited my quite unusual circumstances. She is honest and genuinely wants to help you to arrive at the best, most affordable outcome for you. She was quick to get back to me if I ever had any questions and has fully looked after me from start to finish. I would absolutely recommend this company to anybody needing their services. Thank you Naomi… I truly am very grateful for all you’ve done for me.

29 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Having only 7 weeks to complete our application, Gary went above and beyond to have it done on time working around our hectic work schedule to ensure we had and understood all of the information. We will definitely be using Gary again.

31 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional service from Gary at Pure…

Exceptional service from Gary at Pure Financial, great guy and explained every detail in helping us to chose the right mortgage deal for us - smoothest transaction we’ve ever completed! We’re over the moon with our new mortgage and couldn’t be happier!

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Life and income protection insurance

Richard helped me sort out my life insurance and income protection. I now receive much better cover than I was previously experiencing for a similar cost. Would recommend Pure Financial Decisions.

11 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Piers was absolutely fantastic from…

Piers was absolutely fantastic from start to finish .explained everything so every step was covered from beginning to finish would definitely recommend him thank you so much for all your help will definitely use you again 😊

27 maart 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Richard helped me to understand and…

Richard helped me to understand and complete my process of remortgage, very knowledgeable and nothing was too much trouble. Prompt and recommended the products that suited my needs and helped me to understand what was best. Karren and Richard were both lovely and professional courteous and kind. Even recommended a 10 year mortgage which would take me to the end. Thank you so much for all your help and will definitely recommend you to all my friends. 4 out of 5 stars coz no is perfect lol

24 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would completely recommend Pure…

Would completely recommend Pure Financial Decisions, helped me from start to finish of purchasing a home, more specifically, Isabelle, extremely helpful, informative, constantly keeping us in the loop and assisting us in any way she could.

12 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication from PFD

Great communication from PFD. Even though my husband and I are difficult people to get a hold of, our experience was a smooth process! Thank you for taking care of us!

5 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Speedy and Supportive

Richard was so helpful with arranging a ‘top-up’ to our current mortgage. We needed the funds within 2-3wks and literally as soon I I emailed for help he phoned within minutes! Super knowledgeable and supportive of our needs, found a great product which we’re very happy with. I’ve used this company for years now and they do not disappoint.

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I dealt with Isabelle

I dealt with Isabelle, very professional, gave great advice and could not of been more helpful. first class service all round.

9 augustus 2024
Review zonder uitnodiging

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