Automaticmotorsltd Reviews 

If I could give zero stars, I would!

I am sharing our family’s experience of purchasing a vehicle from Automatic Motors Ltd on behalf of my sister. I would strongly encourage prospective customers to read this before making a purchase.

Before buying the vehicle, my sister specifically questioned previous MOT failures relating to the engine management light. The dealership assured her in writing that an AA inspection would be carried out, any issues would be rectified, and an AA inspection report would be supplied before delivery.

The vehicle was delivered on 19 August 2026. No AA inspection report was provided.

Within a week, the engine management light came on, the vehicle experienced significant loss of power while driving, and the central locking was not working.

My sister formally rejected the vehicle on 30 August 2026 under the Consumer Rights Act 2015.

The dealership insisted that it needed to inspect the vehicle and subsequently offered to arrange collection for £240. We accepted the proposed collection arrangement while disputing responsibility for the charge. Despite repeated emails and requests, we are still waiting for a confirmed collection date.

The telephone experience has been particularly frustrating. We have been told to end the call and telephone again so that a specific team can answer. In our experience, following that instruction has not resulted in reaching the promised team or resolving the complaint. It has simply meant making further calls without progress.

We have also contacted the additional company email address printed on the sales invoice and addressed our correspondence to the company’s director. We have not received a substantive response through that route either.

We have repeatedly asked one straightforward question: Was the promised AA inspection actually carried out before delivery? The dealership has still not confirmed whether it took place or provided the report.

The vehicle remains available for inspection, but the dealership has not confirmed collection arrangements. The dispute remains unresolved, and we are pursuing the appropriate complaint and recovery processes.

My advice to prospective buyers is to obtain every promised inspection report and supporting document before paying or accepting delivery. Keep copies of all messages and promises made during the sale.

This review reflects our experience as of 16 September 2026. I will update it if the dealership provides the outstanding information or resolves the matter.

Car was miss sold and had multiple issues within a week. They dont answer when call and dont reply when send messages. They are cowboys/con men

Very disappointing experience so far, they were very good till the car was sold, but after, 45 mins of picking up the car, engine management light came up, and lethargic to drive, car returned after few days , spent a week with them they said it was fixed, picked up again same light came up again next day, since then they have been slow to respond and have asked to bring the car back to fix again, not a day of peace since buying from them, I totally do not recommend, also they want to provide a courtesy car but won't insure it while they fix tje faulty car sold to me, what a joke, we ve spent over 250£ for diagnostics and travelling forth and back, I have warned them, if they don't resolve this issue swiftly , it will have to be them and the law.

AVOID AT ALL COSTS!! Purchased a Porsche Macan S 2015 from them in November '25. Within 10 days, informed them that there were multiple issues with the car, namely a noisy wheel bearing, damaged CV boot/ joint, engine oil leak, and severe juddering from the transfer box.
These issues were confirmed by an independent garage locally. I contacted Automatic motors and they agreed to have the car back to rectify the issues. They had the car for 10 days, after delaying returning the car as they were 'too busy'.
When I collected the car, the owner barely spoke and it was handed over by one of the garage guys with a promise that ALL of the repairs were carried out and everything was fixed. On the way home, the transfer box started juddering again, the wheel bearing was rumbling away and the suspension was now creaking.
I informed them that I was not happy and they defended themselves by saying that the car had passed an MOT (in their own garage) and an AA inspection, which I later discovered was carried out 3 months before I bought the car.
Over all, their warranty isn't worth the paper it's written on, they are dishonest and they will do everything possible to not actually resolve your issues.
I considered taking them to court but having sought legal advice, was told they were unlikely to pay any costs anyway, even if they lost the case.
I am now having to spend in excess of £4000 to get the car to a state where it is actually roadworthy and usable on a daily basis.
Cowboys!!!

I tried purchasing a Tesla Model X from this dealer. Spoke to Ray over the phone on 26/11/25 around 11:30.When a question was asked, he opted to provide sarcastic and aggressive comments instead of providing information. Not friendly at all. I have bought cars for last 25 years from many dealers, this is by far the worst i have ever seen. Looks like they do not want customers to ask questions as they are trying to hide something. NOT recommended.

Not recommended.
I have bought an MG couple of months back. The dealer did not disclose the key information that the car was used as Ex Taxi/PCO which could significantly lower the value of the car.

They gave an agreement mentioning the car can be returned under 30 days in case if any issues. But after I reached out to them with this issue, they denied for return.

They did give me 3 months warranty. The car also broke in 1.5 months. When I reached They pointed me to MG manufacturer's warranty which was also expired as car was not regularly services with them.

The car seem to be accidental as well.

Please avoid this dealer to protect your mental well-being.