Autumna Reviews 

Very professional support and advice from Tosin at Autumna. Good options forwarded and good follow up procedure.

Always keeping in touch without being pushy politexx

The lady on phone was helpful, putting where I needed to be, searching for residential places, for a gentleman I know, especially with in a 12 mile radius of where I live

Although I am still undecided as to what and where to move to, I welcomed the help given from Autumna and as soon as I feel more able to make a decision I will be in touch to see if you have anymore new developments.
Thank you.

Their forms were clear and easy to complete. They asked sensible questions about the type of help I needed and what I could afford to pay. They asked relevant questions about my home situation without being intrusive or personal.
The shortlist was about the right length, not overwhelming however, some of the businesses did not provide care in my area, or did not provide all the services I needed.
It was good to get follow up contact.

Quick response from care homes available in the area

Assistance in identifying possible residential faciyis always helpful

Autumn we're caring and helpful ,

The 100% care and kindness shown to my mother, and also to the whole family

I’m finding it difficult to understand why Nursing Homes for Parkinson’s Patients have problems providing respite for the caregivers to have a necessary break from caring.
Respite is essential for full time family Carers. We need a break or we will break!
Autumna saved me time by researching the homes for me. But unfortunately they weren’t able to help.
To be honest, they came up with the same answers as I did! There is no Respite beds in Nursing Homes because the Nursing homes are prioritising Permanent patients. So where does that leave myself and other full time carers!

Very quick response to give nearest homes availability

I received a sensible number of options via email. Many of the places also sent a personalised follow up email asking if they could help any further . My mum is currently sorted in a rehabilitation facility but should I need to explore care in the future I would use this site again .

I tried a few different services to help me find care for my dad and I gave autumna a call last Saturday. The lady I spoke with was very helpful in putting me in contact with some care homes who I hadnt found already. Managed to sort something already and dad will move in soon. Relieved how quickly they helped me find homes who could help.

Newly in receipt of an inheritance,I filled in a query form for modest purchase in Newcastle.
I received a most discouraging message,advising me to ask the Council to house me!
I am housed,I do not need your patronage..
If people with £ 100,000 are too poor to apply,don't include this range in your selection.
Their e mail reply,suggested I might find more money!

I can't thank Debbie enough for her phone call at 5.45 last night - I wasn't expecting a call back that quickly. She listened magnificently to my query and gave me reassurance and calm, sensible advice, when this whole process of trying to sort out the best for elderly parents feels so fraught and stressful, and you don't understand the process or the NHS/Social Services jargon, and you feel like your being pushed into a corner! Thank you Debbie, you made my day a whole lot better! Ros

I have recently contacted Autumna.co.uk regarding a care placement for my Mum. The response by Autumna was very quick and comprehensive where I received a list of local care providers appropriate to the needs I described in addition, the providers were able to contact me directly (as I requested). The follow up has been helpful and good- I would definitely recommend.

What an amazing service this company provides.
I was helping my friend research care homes and following a 'bot' conversation Debbie from Autumna contacted me.
For a very reasonable fee, they carried out all the research needed to identify appropriate accommodation for my friend and presented it in a professional, user-friendly report, all within the agreed timescale.
They were very approachable and I would be more than happy to recommend them to anyone seeking assistance with what can be a very stressful and hassle-filled experience.

What a brilliant service !!
Exactly what people considering a retirement home need as well as their families.
A great web site with really useful links as well as phone numbers for the technically challenged and super personal contact when you phone Autumna.
They certainly helped me work through the issues including many I had not thought about.