Location: 10/10 Just cross the road from the airport, and you're at the car rental office. Couldn't be more convenient! Cars: 10/10 I was lucky enough to receive an upgrade to a brand-new 2... Toon meer
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Lees wat reviewers zeggen
Renting with AVAX I recommend! it was really easy; the information is accurate since the beggining. All the information in their web is what you'll get. We took the car in Croatia Downtown and droppe... Toon meer
The car was quite new and ran well! The agent was helpful, professional and courteous. The cost was considerable, however. Avax seems to be as good as Hertz and the the other better known car rental... Toon meer
Highly recommended. We had booked a large van for a group trip with luggage across Croatia, but a few days beforehand, they called to let us know the requested vehicle had broken down—something c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Avax rent a car is a Croatian car rental company with offices in Split, Dubrovnik, Zagreb, Zadar, Omiš and on Korčula Island, including pickup at Split, Dubrovnik, Zagreb and Zadar airports. We serve travellers from across Europe and beyond who want to explore the Dalmatian coast, the islands and the national parks on their own schedule. What you can expect from us: Clear pricing. The price you see when you book is the price you pay. Every rental includes unlimited mileage, basic CDW insurance and theft protection, and no hidden fees are added at pickup. A deposit that fits you. Choose our Start, Medium or Premium insurance package. With Premium, our most popular option, no deposit is required at all. Cross-border travel to Montenegro and Bosnia and Herzegovina is included free. Airport pickup that actually works. At Dubrovnik Airport our office is a 150 m walk from the arrivals gate, across the main road. At Split Airport an Avax representative meets you at the terminal and drives you to our office, about one minute away. At Zadar Airport we hand over the car inside the terminal. Free cancellation. Cancel any time before your scheduled pickup for a full refund. Support when you need it. 24/7 roadside assistance is available throughout your rental, and our team answers on +385 95 823 5060 or bookings@avaxrent.com. Our website is available in 21 languages so you can book with confidence in your own language. Browse our fleet, from compact city cars to family SUVs and vans, and reserve online in minutes. We read every review here. Tell us what went well and what we can do better.
Contactgegevens
Obala Lazareta 3, 21000, Split, Kroatië
- +385 21 342364
- hi@support.avaxrent.com
- avaxrent.com
4,4
Uitstekend
229 reviews
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Great experience with this team!!!!
Everything was as quoted and there's no hidden cost. Process was super quick with collection and return of car. AVAX, thanks for making my 1st trip to Dubrovnik easy and hassle free.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Avax rent a car
Hi Stanley,
Thank you for the kind words! Transparent pricing and a quick handover at both ends are two things we're strict about, so it's great to hear they worked exactly as they should.
We're especially happy it was your first trip to Dubrovnik and that the car side of it was one less thing to worry about. Hopefully it won't be your last visit.
The Avax Rent a Car team
Took a chance on a small brand — excellent choice
Took a chance on a small brand I hadn’t heard of because I like to support the little guys, and they did not disappoint! They sent very clear instructions on how to find them once I landed— and excellent walking video I could follow. Very easy. There was NO line, he checked me in, went over the details and mentioned some local driving laws I may not have known about for all 3 countries I was going to. (Yes, they were had arranged for me to be allowed to bring the car from Croatia into Bosnia and also Montenegro— I didn’t have to do ANY of that paperwork for the green permit. He even gave me his cell phone number to call if I had any trouble at any point (I didn’t).
The car was nice, air con worked great and the Kia’s screen connected to my phone easily without trouble.
I would 100% rent from Avox again!
3 september 2026
Review zonder uitnodiging
Antwoord van Avax rent a car
Hi Jenny,
Thank you so much for taking a chance on us, and for writing such a lovely review! We know how it feels to land in a new country and hope the meeting point is where you think it is, so the instructions and walking video are our way of making that part effortless.
We're also really glad the cross-border paperwork for Bosnia and Montenegro was one less thing to think about. That's exactly what we're here for.
Safe travels, and we'd be delighted to welcome you back.
The Avax Rent a Car team
Excellent service et voiture impeccable
Nous avons été très satisfaits de notre expérience avec cette entreprise. Tout a été simple, rapide et parfaitement organisé. Le véhicule était en excellent état et le service était professionnel du début à la fin. Nous recommandons cette agence sans hésitation.
20 juni 2026
Review zonder uitnodiging
Antwoord van Avax rent a car
Bonjour Nat,
Un grand merci pour ce retour ! Nous sommes ravis que tout se soit déroulé simplement et rapidement, de la réservation jusqu'à la restitution du véhicule.
Toute l'équipe Avax Rent a Car vous remercie pour votre confiance et se réjouit de vous accueillir à nouveau lors de votre prochain voyage.
Bonne route,
L'équipe Avax Rent a Car
We had an excellent experience with…
We had an excellent experience with Avax and would absolutely rent from them again!
The car was practically brand new, in perfect condition, and fully equipped with everything we needed. The price was incredibly competitive, even with the full coverage insurance, making it one of the best value rental experiences we've had.
A huge thank you to Aaron, who was friendly, professional, and very accommodating throughout the whole process. He made everything easy and stress-free.
Another big advantage is that they accept debit cards, which is not always the case with car rental companies and made the whole experience much more convenient for us.
Communication through WhatsApp was simply perfect. They replied quickly, answered all our questions, and everything was clear and straightforward from start to finish.
When we come back to Croatia, we won't hesitate for a second to rent with Avax again. Highly recommended!
25 juni 2026
Review zonder uitnodiging
Szybka i bez problemowa obsługa w razie…
Szybka i bezproblemowa obsługa w razie pytań odpisywali bardzo szybko i konkretnie, auto nowe działające bardzo dobrze, jeden z największych plusów w porównaniu do konkurencji to brak kaucji. Wypożyczalnia godna polecenia.
15 juni 2026
Review zonder uitnodiging
Great service
Great service. The main guy at the reception was friendly and helped us a lot. The car was great so I would really recommend this place.
15 juni 2026
Review zonder uitnodiging
Worst company EVER
Worst company EVER! I booked a car for my daughter and correctly put in her age and even paid more for that, when she arrived at thecairport in Split the refused to rent the car to her since she was under 21. When she asked that we put in the correct age when we reserved the car their explanation was that their system was wrong!
I tried to contact them and was promised that a manager would contact me but no response!
The person who was my daughters contact person refused to talk to me over the phone and started cursing me in Croatian to a colleague of hers but she did not know I could hear everything and that I also understand the language…what a great service 😳.
NEVER will I rent from this company again.
16 juni 2026
Review zonder uitnodiging
Antwoord van Avax rent a car
Dear Mirza,
Thank you for sharing your experience — we genuinely understand how stressful and frustrating this situation must have been for both you and your daughter, especially after a long journey to Split Airport, and we are truly sorry for the distress this caused.
We would like to explain what happened transparently, because we believe you deserve a clear answer.
The vehicle your daughter arrived to collect is a large 7-seater minivan. Under our rental policy — which is clearly published on our website (avaxrent.com/terms) — this vehicle category requires the driver to be a minimum of 23 years old. This is not an arbitrary rule; it is a safety requirement. Large minivans have significantly different handling characteristics compared to standard cars, and our age restrictions for this category exist specifically to protect young drivers and other road users. Safety always comes first for us — before any commercial consideration.
Regarding the booking system: we sincerely regret if the age entered during the booking process did not trigger a clear warning for this specific vehicle category. We are investigating this as a technical issue and working to ensure it cannot happen to another family. That said, our age policy for large vehicles is stated in our published Terms & Conditions, and our team at the counter was obligated to follow it upon checking the driver's documents.
We are deeply sorry to hear that your communication experience with our staff did not meet the standard we expect. The behavior you described — if it occurred as you experienced — is not acceptable, and we take this very seriously internally.
We would have warmly welcomed your daughter in a smaller vehicle that she was fully eligible to drive, and we regret that this was not offered or communicated better in the moment.
If you would like to discuss a resolution, please contact us directly at aelez @ avaxrent.com. We want to make this right.
With sincere apologies,
Avax Rent a Car Team
10/10 experience
If you are looking for a safe trip and cozy, spacious car in Croatia-I recommend Avax! We rented Kia CEED SW 2024. to travel to an island, with a lot of baby stuff and formal clothing to attend to an event. The service itself was excellent and fast, the car was clean, the gas instructions were displayed and all the needed documents for a road check up were included. The service is affordable and not expensive for everything that was included in the contract. With all that, there is also a car warranty available to shield you from the damage that can happen while you are on the road. We were very satisfied and we recommended Avax.
25 mei 2026
Review zonder uitnodiging
Antwoord van Avax rent a car
Thank you so much for this wonderful review and for choosing Avax for such a special occasion! ❤️
Travelling with a baby and formal clothing for an event is no small task — we're so glad the Kia Ceed SW gave you all the space and comfort you needed, and that everything from the paperwork to the fuel instructions was clear and ready from the start. That's exactly the stress-free experience we aim to provide.
We hope the event was everything you wished for, and that the island stay was beautiful! We would love to welcome you and your family back on your next Croatian adventure.
Warm regards,
Avax Rent a Car Team
Excellent service would definitely use…
Excellent service would definitely use again
15 mei 2026
Review zonder uitnodiging
Antwoord van Avax rent a car
Thanks on your review Tom
Très bonne expérience avec une bonne…
Très bonne expérience avec une bonne communication avec notre interlocuteur pas de mauvaise surprise.
7 mei 2026
Review zonder uitnodiging
Antwoord van Avax rent a car
Merci beaucoup pour votre avis ! ❤️
Nous sommes ravis que tout se soit passé sans surprise et que la communication ait été claire et agréable. C'est exactement ce que nous souhaitons offrir à chacun de nos clients.
Nous espérons vous accueillir à nouveau lors de votre prochaine visite en Croatie !
Chaleureusement,
L'équipe Avax Rent a Car
GOOD experience/ price with AVAX…
I had an excellent experience with AVAX car rental company from start to finish. The booking process was simple and transparent, with no hidden fees or surprises as long you get full insurance from them which is not expensive. When I arrived Dubronik Bojan send me whatsapp message and video where to get the car location. HE was friendly, professional, and ready to assist right away.
The car itself was clean, well-maintained, and exactly as described. It drove smoothly from Dubronik to Mostar back and forth (3days) and made my trip much more comfortable and enjoyable. I also appreciated how quick and hassle-free both the pick-up and return processes were.
Customer service really stood out—they were responsive, helpful, and genuinely cared about making my experience a positive one. I would definitely recommend this company to anyone looking for reliable and stress-free car rental, and I will gladly use their services again in the future.
6 april 2026
Review zonder uitnodiging
Antwoord van Avax rent a car
Thank you so much for this detailed and generous review! ❤️
We're really happy to hear that your trip from Dubrovnik to Mostar and back went so smoothly — that's a beautiful route and we love that the car made it even more enjoyable!
We'll make sure to pass your kind words on to Bojan — the WhatsApp message and video to guide you to the car is exactly the kind of small detail that we hope makes a big difference, especially when you've just landed in a new city.
Thank you for trusting Avax and we truly look forward to welcoming you back on your next adventure in Croatia or beyond!
Warm regards,
Avax Rent a Car Team
Auto mieten ohne Kreditkarte…
Super das wir ein Auto ohne Kreditkarte mieten konnten. Der Office ist leider nicht direkt am Flughafen, wir wurden abgeholt, mussten aber 35 Minuten warten. Das Fahrzeug hatte äußerlich einige kleine macken. Innen die Polster waren auch nicht mehr so sauber. 25000 km Laufleistung.
Der Empfang sowie die Auslieferung war freundlich und deutlich.
Bei der Rückgabe wurde das Fahrzeug cm für cm nach kleinen Schäden untersucht. Auch Unterboden...und das mit einer Vollversicherung.
Alles in allem verlief alles super und können diese Autovermietung empfehlen.
11 oktober 2025
Review zonder uitnodiging
Antwoord van Avax rent a car
Vielen Dank für Ihre ehrliche und detaillierte Bewertung! ❤️
Wir freuen uns sehr, dass Sie insgesamt eine positive Erfahrung gemacht haben und uns weiterempfehlen können — das bedeutet uns sehr viel.
Zu Ihren Anmerkungen möchten wir kurz Stellung nehmen:
Die Wartezeit von 35 Minuten tut uns leid — wir bemühen uns, unsere Kunden so schnell wie möglich abzuholen, und wir nehmen dieses Feedback ernst, um unsere Abholzeiten weiter zu verbessern.
Bezüglich des Fahrzeugs: Bei einem Fahrzeug mit 25.000 km können kleinere Gebrauchsspuren leider nicht immer vollständig vermieden werden. Wir arbeiten kontinuierlich daran, unsere Fahrzeuge in bestmöglichem Zustand zu halten, und Ihr Hinweis zur Innenreinigung wird direkt an unser Fahrzeugteam weitergegeben.
Zur Fahrzeuguntersuchung bei der Rückgabe: Diese führen wir bei jedem Fahrzeug durch — unabhängig von der gewählten Versicherung. Dies dient ausschließlich der Dokumentation und dem Schutz aller Beteiligten, nicht um zusätzliche Kosten zu erzeugen.
Wir hoffen, Sie bei Ihrem nächsten Besuch in Kroatien wieder begrüßen zu dürfen!
Mit freundlichen Grüßen,
Das Avax Rent a Car Team
Es war echt super entspannt.
Es war echt super entspannt..
wir benötigten keine kreditkarte, eine Debitkarte hat vollkommen geschickt..
wir wurden am Flughafen abgeholt und direkt ins Büro gefahren..
wenn man keine Kreditkarte hat, zahlt man halt 50€ Aufpreis und man erhält die premium Versicherung für 70€ ca Aufpreis..
Mitarbeiterin super freundlich..
auch die Kommunikation erst über WhatsApp, dann persönlich super geklappt..
Das Auto was wir vorerst gebucht hatten, war nicht verfügbar, haben sofort ein größeres erhalten zu den geichen
Konditionen erhalten.. immer wieder gerne
Buchung in Kroatien Flughafen (Split)
4 oktober 2025
Review zonder uitnodiging
Antwoord van Avax rent a car
Vielen herzlichen Dank für diese tolle Bewertung! ❤️
Es freut uns sehr zu hören, dass alles so entspannt und reibungslos verlaufen ist — genau so soll es sein!
Besonders schön zu lesen, dass die Kommunikation über WhatsApp und persönlich so gut geklappt hat und dass unsere Mitarbeiterin einen so positiven Eindruck hinterlassen hat.
Und dass wir Ihnen beim nicht verfügbaren Fahrzeug sofort ein größeres zu denselben Konditionen anbieten konnten — das ist für uns selbstverständlich. Kein Kunde soll schlechter dastehen als gebucht.
Wir freuen uns schon auf Ihren nächsten Besuch in Split!
Mit freundlichen Grüßen,
Das Avax Rent a Car Team
Location de voiture Croatie Avax
Super service pas de surprise personnel serviable qui vous apporte toutes les informations nécessaires. Un grand merci . Je vous recommande Avax rent car
15 augustus 2025
Review zonder uitnodiging
Antwoord van Avax rent a car
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Avax Rent Car. Our team is dedicated to providing excellent service and clear information to make your rental process smooth and stress-free. We truly appreciate your recommendation and look forward to serving you again in the future!
I recommend Avax wholeheartedly
I recommend Avax wholeheartedly. We came to them having had a very bad experience with another car rental company Carwiz in Zagreb, reviewed on this site separately. We’d had to walk away in some despair, still needing a car to continue our trip and wondering if we’d have to rethink our plans and potentially lose accommodation bookings we’d made. Fortunately within an hour Avax had offered us a straightforward, no nonsense rental with no hidden costs or last minute complications which met all our needs. Though more expensive than our original quote from Carwiz, which had turned out to be a fantasy anyway, Avax’s price felt fair and honest for the service and was still a third cheaper than some other companies we tried. Throughout the process the agents we dealt with were polite, efficient and communicated well with us, to ensure we had all the information we needed for smooth handovers. We got a car that perfectly suited our needs, in good condition and we were able to travel on comfortably and confidently to eventually drop the car at Split airport 10 days later. Drop off was easy. They gave us some last minute flexibility on timing so we didn’t have to stress about being charged for being late if traffic was worse than we thought, which we really appreciated, and they even made sure to give us a lift to the airport so we didn’t have to walk 10 minutes in the heat.
9 augustus 2025
Review zonder uitnodiging
Antwoord van Avax rent a car
Dear Emma,
Thank you so much for your wonderful review and for taking the time to share your experience. We’re truly sorry to hear about the difficulties you faced before coming to us, but we’re delighted that our team could help turn things around and get your trip back on track. It’s great to know that you found our service straightforward, transparent, and fair, and that the car met your needs perfectly from start to finish.
Your kind words about our staff, smooth process, and flexibility mean the world to us. We’ll be sure to share your feedback with the team—they’ll be thrilled to hear it. We hope to welcome you again on your next visit to Croatia and provide another stress-free rental experience.
Safe travels and warm regards,
The Avax Team
Kind and helpful employees
Kind and helpful employees. Pick up and drop off were easy, quick and efficient. We were given a bigger car for no extra cost and they helped us out with our luggage problem. Would definitely recommend.
20 juli 2025
Review zonder uitnodiging
Antwoord van Avax rent a car
Thank you so much Fiona for your kind words! We're thrilled to hear that you had a smooth and efficient experience with our pick-up and drop-off service. It’s great to know our team could assist with your luggage and that the car upgrade was a pleasant surprise. We truly appreciate your recommendation and hope to welcome you again in the future!
Highly recommended
Highly recommended. Fantastic helpful staff, transparency in prices, clarity on the benefits of buying the Premium insurance, flexibility on returning car to a different location. I booked separate rentals in 2 locations in June 2025 - Dubrovnik and Split - in both cases returning to a different location.
3 juni 2025
Review zonder uitnodiging
Antwoord van Avax rent a car
Thank you for your wonderful feedback and for choosing us for both your rentals in Dubrovnik and Split! We're so glad to hear that our team was helpful and that you appreciated the transparency in pricing and insurance options. Flexibility is something we strive to offer, and we're happy it made your experience smoother. We truly appreciate the recommendation and look forward to welcoming you again in the future!
Mietwagenbuchung in Dubrovnik, Kroatien
Für unseren Aufenthalt in Dubrovnik haben wir über das Online-Portal einen Mietwagen aus der Kategorie „Kleinwagen“ zum Preis von 185 Euro gebucht. Zusätzlich wählten wir folgende Optionen:
Grenzübertritt (Cross Border): kostenfrei, damit Fahrten in Nachbarländer möglich sind
Rückgabe außerhalb der Öffnungszeiten (Out of Hours Drop-off): 50 Euro, da die Rückgabe um 4 Uhr morgens erfolgte
Buchung ohne Kreditkarte: 60 Euro
Premium-Versicherungspaket: 60 Euro, wurde automatisch hinzugefügt, da keine Kreditkarte hinterlegt wurde
Obwohl die Zusatzkosten den Gesamtpreis deutlich erhöhten, entschieden wir uns bewusst für dieses Angebot, da das Unternehmen über sehr gute Bewertungen verfügte. Unser Ziel war es, vor Ort keine unangenehmen Überraschungen durch versteckte Gebühren zu erleben.
Die Abholung des Fahrzeugs in Dubrovnik verlief reibungslos. Da kein Kleinwagen verfügbar war, wurde uns ohne Aufpreis ein Fahrzeug einer höheren Kategorie zur Verfügung gestellt. Das Fahrzeug wurde uns vor Ort gezeigt und alle vorhandenen Schäden wurden transparent dokumentiert und im Übergabeprotokoll festgehalten. Vor Ort bezahlten wir exakt den Betrag, der auch in der Buchungsbestätigung aufgeführt war – es kamen keine zusätzlichen Kosten hinzu.
Die Rückgabe des Fahrzeugs erfolgte planmäßig um 4 Uhr morgens durch Abstellen auf dem vorgesehenen Parkplatz. Eine weitere Kommunikation seitens des Anbieters war nicht notwendig, es gab keine Nachforderungen oder sonstige Probleme.
Fazit: Wir waren mit dem gesamten Ablauf sehr zufrieden – von der Buchung über die Fahrzeugübernahme bis zur Rückgabe. Besonders positiv hervorzuheben sind die Transparenz, der faire Umgang und das zuverlässige Handling vor Ort.
20 april 2025
Review zonder uitnodiging
Antwoord van Avax rent a car
Herzlichen Dank für Ihre ausführliche und positive Rückmeldung! Es freut uns sehr zu hören, dass Sie mit dem gesamten Ablauf – von der Buchung bis zur Rückgabe – so zufrieden waren. Transparenz, Fairness und ein reibungsloser Service sind uns besonders wichtig, daher freut es uns umso mehr, dass Sie genau das bei uns erlebt haben.
Schön, dass auch das Upgrade des Fahrzeugs und die klare Dokumentation vor Ort zu Ihrer Zufriedenheit beigetragen haben. Wir wissen es sehr zu schätzen, dass Sie sich trotz der Zusatzkosten bewusst für unser Angebot entschieden haben und hoffen, dass Sie Ihre Reise in vollen Zügen genießen konnten.
Vielen Dank für Ihr Vertrauen – wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in Kroatien wieder begrüßen zu dürfen!
Last minute great decision to rent a car.
We arrived for the day off of a cruise ship. We wanted to rent a car for a few hours to drive down the coast from Split. Avax was quick to deliver what we needed. The car was newer and drove extremely well. The staff were professional and friendly. Our overall experience was excellent. Highly recommend Avax rent a car.
10 mei 2025
Review zonder uitnodiging
Antwoord van Avax rent a car
Thank you so much for taking the time to share your experience! We’re glad we could provide a quick and smooth rental for your day in Split. It’s great to hear the car met your expectations and that our team made a positive impression. We truly appreciate your recommendation and hope to see you again next time you’re in Croatia!
Top usluga Avaxa (poslovnica u Zagrebu)
Odlična usluga, izvanredno odoblje i pouzdana vozila. Sigurno vrijedno ponovnog kontakta u budućnosti.
29 oktober 2024
Review zonder uitnodiging
Antwoord van Avax rent a car
Hvala Vam puno na lijepim riječima! Drago nam je što ste bili zadovoljni našom uslugom, osobljem i vozilima. Vaše povjerenje nam mnogo znači i radujemo se ponovnoj suradnji u budućnosti.
Srdačan pozdrav od cijelog AVAX tima!
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